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DriveTime Car Sales Reviews 

28.956
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Parker was my salesperson and absolutely awesome!! The place was packed, but he made sure my wife and I got the answers/attention we needed, and with a little help from Chuck we got the ride we wanted... Toon meer

Beoordeeld met 2 van de 5 sterren

I purchased a vehicle from the dealership in West Ashle October 18, 2025, and after about 2 and a half months the engine light came on and had to get it serviced. Not even a month later issues again... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

No hassle experience whatsoever, it said I was approved online and when I got there I really was, the salesman was the best ever...so polite and helpful, very knowledgeable and gave 110% helping me... Toon meer

Beoordeeld met 5 van de 5 sterren

Emily was awesome. I was feeling so defeated and she remained calm while I was on 100.... She kept reassuring me that she was not trying to force me into something that I wouldn't be happy in, and l... Toon meer

Bedrijfsgegevens

  1. Verkoper van tweedehands auto's
  2. Automarktplaats
  3. Autodealer
  4. Autofinanciering en -lening bedrijf

Over DriveTime Car Sales

Geschreven door het bedrijf

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Geschreven door het bedrijf

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contactgegevens

Promotion box for DriveTime Car Sales

Discover DriveTime

Shop every car with your personalized terms!

4,5

Uitstekend

TrustScore 4.5 uit 5

29K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 97% van zijn negatieve reviews beantwoord

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4,5

Alle reviews

(28.956)

3.536 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Customer service misleads and lies

I wanted to purchase a car it was nice. But they told me they asked me rather if I wanted to drive train protection the rental car reimbursement the transmission covered and I explained to them that I have a service for that then they told me my payments will be $440 because I didn't want automatic pay coming out of my account. When I went on Bridgecrest website I said it was $538! That's not what we agreed upon then he told me that once I drop all of that off of my account they would lower my payment when i. When I called Bridgecrest they said they could take it off but my payments will stay the same that's not what I agreed upon so in my opinion, the dealership lied to me. And the representative there they can't do anything about it so yes I'm giving it one star review! If I could give a lower one I would stay away from the drive time in Taylor Michigan on Telegraph Road!

15 juli 2026
Review zonder uitnodiging
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Antwoord van DriveTime Car Sales

We appreciate you bringing this to our attention! We make communication a priority with our customers. Please DM us here or reach out to our Customer Relations Department at (888) 290-0148 so we can help you further.

Beoordeeld met 5 van de 5 sterren

Josue was so patient and professional

Josue was so patient and professional. Thank you so much!

23 juli 2026
Logo DriveTime Car Sales

Antwoord van DriveTime Car Sales

Thank you so much for your kind words, Amanda. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Parker & Chuck AKA The dream team!!

Parker was my salesperson and absolutely awesome!! The place was packed, but he made sure my wife and I got the answers/attention we needed, and with a little help from Chuck we got the ride we wanted!!.. The trade in process was simple and the whole deal took a couple hours, and I am looking forward to coming back soon to get my twins thier rides next 💪😎

23 juli 2026
Beoordeeld met 5 van de 5 sterren

Emily was awesome

Emily was awesome. I was feeling so defeated and she remained calm while I was on 100.... She kept reassuring me that she was not trying to force me into something that I wouldn't be happy in, and low and behold the PERFECT car came in. The same exact car that I had in 2021, but in 2025. Thank you Emily for your sweet personality and patience.

21 juli 2026
Beoordeeld met 5 van de 5 sterren

No hassle experience whatsoever

No hassle experience whatsoever, it said I was approved online and when I got there I really was, the salesman was the best ever...so polite and helpful, very knowledgeable and gave 110% helping me purchase the car but was never pushy at anytime ! Highly recommend !

20 juli 2026
Beoordeeld met 5 van de 5 sterren

Friendly professional and loved Louis…

Friendly professional and loved Louis energy.
Would recommend Drive time. I worked at Adesa Suto Auction for 19 yrs and learned about Drive time when Carvana bought Adesa.
Glad I made the choice to buy from them.

21 juli 2026
Beoordeeld met 5 van de 5 sterren

Austin was amazing

Austin was amazing ! He really listened to me and assisted me in finding the perfect vehicle

21 juli 2026
Logo DriveTime Car Sales

Antwoord van DriveTime Car Sales

Thank you so much for your kind words, Maria. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Great Experience

Lashana D. was great from start to finish, she was very professional and polite. I would highly recommend her and Drive Time

21 juli 2026
Review zonder uitnodiging
Logo DriveTime Car Sales

Antwoord van DriveTime Car Sales

Thank you so much for your kind words, Julie. We really appreciate you taking the time out of your day to share your DriveTime experience with us! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Thank you,

DriveTime Customer Relations

Beoordeeld met 5 van de 5 sterren

Thank you Omar

Thank you Omar - I am so happy with my new car. You are the best!! This is my 3rd car with you all and its always been such a great experience.

21 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

I purchased a vehicle from the…

I purchased a vehicle from the dealership in West Ashle October 18, 2025, and after about 2 and a half months the engine light came on and had to get it serviced. Not even a month later issues again and the truck was down February 23 - May 18 2026 due to not having enough funds for repair and none of my issues were covered under warranty. Now 2 months later this week July 20, 2026 I was informed that there was more major repairs now needing to be done and warranty does not cover again. I need help.

18 oktober 2025
Review zonder uitnodiging
Logo DriveTime Car Sales

Antwoord van DriveTime Car Sales

Thank you for leaving your review, Charles. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.

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