Bought a used Jeep Compass from these guys, the tire light came on right after leaving the lot, the car felt really sluggish and six days later it broke down. Come to find out it needs not only a ne... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Tony made our whole experience great. Quick and efficient as possible and I'm absolutely enjoying my new car.
Tony has amazing customer service. He was informative, helpful, honest, and worked with us to ensure we got the best possible outcome! Getting a used car comes with cautious discretion and he provided... Toon meer
Bedrijf heeft geantwoord
I recently purchased a car from DriveTime- San Diego and I must say I found the experience AMAZING. They use the phrase "QUICK AND EASY" and it was just that. They should have t-shirts made with that... Toon meer
Bedrijfsgegevens
Over DriveTime Car Sales - San Diego
Geschreven door het bedrijf
Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.
Shop with confidence
Geschreven door het bedrijf
- Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.
Contactgegevens
919 El Cajon Blvd, 92020, El Cajon, CA, Verenigde Staten
- 16192192305
Discover DriveTime
4,3
Uitstekend
37 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 96% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The patience Sam had
The patience Sam had. He made my experience with Drivetime very enjoyable
3 november 2025
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer, Patricia. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Lejon was a great car representative
Lejon was a great car representative. Very detailed, kind, professional and organized.
28 oktober 2025
Antwoord van DriveTime Car Sales - San Diego
Hello Tiffany Snowten, Thank you so much for taking the time to review your visit at our San Diego DriveTime location! Everyone here at DriveTime loves to know that our customers had a great experience. We are always trying our best to make every customer’s interaction memorable, and we're glad that we've achieved it!
Best Regards,
DriveTime Customer Relations
This company are great will recommend…
This company are great will recommend to everyone sales man Ryan McInarnay was so helpful nice to talk too...im one happy customer. Thank you Ryan for all the help me and wife are so happy.
Charlie Herradura
6 september 2025
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer. We are delighted to know that our sales team was able to help you find your desired vehicle and provide great customer service. One of our goals as a company is to ensure we provide high-quality customer service during every interaction with our customers. Thank You for choosing us to purchase a vehicle!
Thank you,
DriveTime Customer Relations
What made this experience the best
What made this experience the best. The level of service Ryan and Sam provided. These guys will work for you if you need a better than you have. I promise you that Drive time is the best, don’t settle for less get the car of your dreams. So there is no pressure about making payments. Thank you from the bottom of my heart.
5 september 2025
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
Thank you for leaving your review, Dajuan. We love hearing that you were pleased with your experience at San Diego DriveTime.
We hope you are enjoying your vehicle and wish you all the best!
DriveTime Customer Relations
Great Experience at Drivetime El Cajon
2 september 2025
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
We are grateful to have you as a valued DriveTime customer Michael. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!
Best regards,
DriveTime Customer Relations
Fraudulent claims
Do not purchase a vehicle from this place. I am stuck with the worst car in sales history and the finance company is no better. The down payment monthly payment gimmick is a joke. Because there are other fees a lot of others fees. So please take your time and do the math, a car that was supposed to be little to nothing my wife and I was financed more than double and we've had the worst experience with the car, Silver Rock and Bridgecrest their finance company.
21 oktober 2024
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
Thank you for the feedback Gibbs Family. We pride ourselves on maintaining transparency by using the Federal Truth in Lending Disclosure during the contracting process. Additionally, we offer a 5-day Vehicle Return Policy to every customer. If you have any additional questions about your account terms, please reach out to Bridgecrest Customer Service at (800) 967-8526.
My Personal experience
The people at the property helping out are great!
Only problem was that ones I drove home with the car. Car started to overheat! Next day I had to wait to call DriveTime to tell me what’s to be done next. Took the car to the shop and currently waiting what’s need to be fixed.
Pretty bummed out about the first drive home with car problems.
25 juni 2025
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
Thank you for leaving your review,Oscar. We understand that mechanical concerns are never ideal. All our vehicles go through our inspection process which is backed by a Limited Warranty for mechanical failures within the first 30-days/1,500-miles. We also offer a 5-day Vehicle Return Policy, that allows our customers the opportunity to inspect and get comfortable with their purchase. If you have additional questions, please send us a DM or call our Customer Relations Department at (888) 290-0148.
Affordable and efficient
Sam Epstein was quick but thorough when I came in needing a bigger car. Process was smooth and hassle free. He even offered a snack ;-p
18 maart 2025
Review zonder uitnodiging
Antwoord van DriveTime Car Sales - San Diego
Hello Takisha Toby, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!
DriveTime Customer Relations
Was so easy getting approved for a car…
Was so easy getting approved for a car even tho my credit is bad.
6 augustus 2024
Very patient and clear while explaining…
Very patient and clear while explaining everything. Went above and beyond when getting my car! Antonio is accommodating and kind!
20 juli 2024
Professional
Professional. Tony Santillan and the support team at El Cajon made me feel at ease. They explained everything to me and were VERY honest and up front. They took me as far as we could go in the process. I am looking forward to returning his week and getting a vehicle. Tony checked all resources available for my situation. They are all very kind and I feel quite honest. I appreciate you!
11 mei 2024
Review zonder uitnodiging
I recently purchased a car from DriveTime
I recently purchased a car from DriveTime- San Diego and I must say I found the experience AMAZING. They use the phrase "QUICK AND EASY" and it was just that. They should have t-shirts made with that print. My Customer Experience Guide was Dezsanae Smith, she assisted me from the time I entered the dealership till I drove away in the car. The process was actually "QUICK AND EASY". I would highly recommend. Thank You Dez for making the process stressless.
10 november 2023
Review zonder uitnodiging
Fast and smooth transaction
Fast and smooth transaction! Due to the inventory being online I was able to search,view and reserve a vehicle to test drive as well as submit all my documents. It was only of the easiest processes. Our Rep. LeJon Johnson out of San Diego was awesome! Thanks for one of the easiest car purchases ever!
1 juli 2023
Review zonder uitnodiging
I purchased my car on 1/6/2023
I purchased my car on 1/6/2023, on 1/9/2023y car started nothing violently a couple minutes before entering the freeway & completely shut off & the dash read "transmission failure". What I'm the world!!!! I am beyond livid. I was told & shown on a Carfax report that everything was a-ok. I was informed of something small that was recalled that needed tending to & while awaiting an appointment for that part to be fixed this happens not even 4 days later. I am very upset & unsatisfied. This is extremely inconvenient & was a terrifying ordeal.
9 januari 2023
Antwoord van DriveTime Car Sales - San Diego
Hello Monique,
Thank you for sharing your experience with us. We are truly sorry to hear you experienced a mechanical concern soon after your purchase and for any inconvenience this matter has caused.
We understand that mechanical concerns are never ideal. It's important to keep in mind that all our vehicles are pre-owned and inspected before placing them on our lots. While they go through an inspection, we are unable to predict when future repairs may be needed. For this reason, we provide a Limited Warranty (LW) for mechanical failures within the first 30-days/1,500-miles. We also have an optional Vehicle Service Contract (VSC) to assist in most situations there-after.
In addition to these coverages, we offer a 5-day Vehicle Return Policy (VRP), which allows our customers the opportunity to inspect and get comfortable with their purchase. If they are not pleased with their vehicle, they can bring it back within the first 5-business days (not including the date of sale, holidays we are closed, and Sundays).
We certainly appreciate your feedback and apologize once again for any inconvenience this caused. Please reach out to our Customer Relations department at (888) 290-0148 should you have any questions.
Respectfully,
DriveTime Customer Relations
My buying experience with Salesman…LeJon Johnson
My buying experience with Salesman LeJon and General Manager Markelle went exceptionally well. They both were extremely helpful, knowledgeable and courteous. I submitted all documents via email ahead of time which made my process easier. The advanced procedures as far as the videos and electronic signatures were a delight! Just a few clicks and I was driving away in my new 2015 Lincoln MKZ. Thanks Drive Time and Staff for such an Awesome experience! I would definitely refer a friend or two.
Best Regards,
31 oktober 2022
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