Purchased some body mists and the pump was faulty. I contacted customer services and Katie was very quick to replace the whole bottle of mist which I was not expecting! Great communication and custome... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel real... Toon meer
Bedrijf heeft geantwoord
The pawpaw ointment is an absolute godsend. I had a sore on the corner of my lip, i put abit of the ointment on it and it cleared up within a day or two, i also use it as lipbalm and on my cuticles. I... Toon meer
I bought a tube of pure paw paw blackcurrant flavour lip balm and I need to tell you I have had a very painful mouth .this stuff is fabulous my skin is already starting to heal . I had bought so many... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Dr.PAWPAW create multi-tasking beauty products for the whole family to use. With sustainability at its heart, all products are vegan, created with sustainable and natural ingredients and housed in eco-conscious packaging. Dr.PAWPAW is proud to donate a % of sales to multiple charities. When you shop with us you are doing good for the planet, doing good for charity and doing good for the future - now that’s something you can really feel good about!
Contactgegevens
Devonshire House, 29-31 Elmfield Road, Bromley, BR1 1LT, London, Verenigd Koninkrijk
- info@drpawpaw.com
- www.drpawpaw.com
4,8
Uitstekend
263 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
Great customer service! They were really helpful and dealt with my issue extremely quickly. Thank you so much!
31 januari 2023
Review zonder uitnodiging
Best customer service
I think that im alergic for some ingriedients of shea lip balm but the customer serviceis amazing! thanks for help Jessica :)
29 januari 2023
Review zonder uitnodiging
Great first impressions of the company
Nice products and customer service - Jessica W was really kind and helpful
16 januari 2023
Review zonder uitnodiging
Swift despatch and website is easy to…
Swift despatch and website is easy to use. Very good.
29 december 2022
Missing scrub??
Honestly, I received the sleeping beauty gift Collection, and the scrub and nourish came without the scrub???? I’m genuinely confused as to where the product is or how you fill it, it’s like someone completely forgot to put it in the top, it’s empty and completely clean but the balms in the bottom bit so I’m not sure how this mistake was made
24 december 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
HI Taliyah, I hope you are well!
My name is Karla and I am part of the Customer Services team at Dr.PAWPAW, it is lovely to speak with you today!
Thank you for bringing this to our attention and I would love to get this sorted for you!
If you could send me your address I can arrange for a replacement scrub & nourish to be sent out to you. Please email info@drpawpaw.com.
If there is anything else you need, then please let me know!
Best wishes
Karla
Fantastic products
Fantastic products. Lovely lip balms, various shades. The balm with shea butter worked wonders on the splits between my lips, Corners of mouth)
Beautiful shampoo and conditioner, leaving my hair beautifully shiny
9 december 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Helga,
Thank you for your brilliant review we are so pleased you love Dr.PAWPAW!
We cannot wait for you to try our wider range to discover your new favourites!
Best wishes,
Ezme
Amazing customer service!!
Had an issue with my delivery as my parcel tracking wasn't showing any updates, so i emailed them and they arranged for a replacement to be sent out straight away and I received it in the next 1 or 2 days!
12 januari 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Rebecca,
Thank you for your lovely review, your words mean a lot to us!
We cannot wait for you to try the wider range to discover your new favourites!
Best wishes,
Ezme
Love your products
Love your products, they arrived quickly and will make the perfect gift.
6 december 2022
Antwoord van Dr.PAWPAW
Hi Georgina,
Thank you for your brilliant review! We are so pleased you are happy with the service and products your received!
We cannot wait for you to try the wider range to discover your new favourites :)
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Great offers (from last purchase)
Great offers (from last purchase), speedy delivery and packaged well as usual.
3 december 2022
Antwoord van Dr.PAWPAW
Hi Vanessa,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Brilliant speedy responses to delivery…
Brilliant speedy responses to delivery update. Will highly recommend and use again.
5 december 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Lindsay,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Had an issue with a product
Had an issue with a product, sorted within a few hours with customer service and replacement product being sent out. Excellent service thank you!
5 december 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Jennifer,
We are so pleased you are happy with the service you received from us! Thank you for your lovely review!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
wonderful products
All there products are natural and vegan free. Most are fragrance free too. There is no strong smell when you open up their products which at times can be a blessing. I have used most of their products now and find they are easy to use. They go on so smoothly. My skin feels so smooth and refreshed. Particularly my lips at this time of the year. My lips and skin is becoming a lot more smoother and looks refreshed.
23 november 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi there,
Thank you for your lovely review, your words mean so much to us! We are so pleased you love the brand!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Amazing versatility
I love Dr Paw Paw products for their versatility not only great lip balms but fab for giving a lovely glow to your cheeks! A must have in every girls make up & hand bag!!
24 november 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Tracy,
Thank you so much for your fabulous review, we are so happy that you love Dr.PAWPAW!
We cannot wait for you to try our further range so you can discover your new favourites!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes,
Ezme
Love the Mocha lip balm
The mocha lip balm is lovely, so flattering and subtle. Love how they feel on the lips. Delivery was fairly quick.
1 november 2022
Antwoord van Dr.PAWPAW
Hi,
Thank you so much for your lovely review, your words mean so much to us!
We cannot wait for you to try our further range to discover our wider range!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Long lasting lip balms
I bought a coloured lip balm and it was very nice and shiny. I use a neutral lip balm every day and keeps my lips well moisturised for many hours. I like the fact that products are made with natural ingredients. It's a very good company that has supported NHS staff during the first COVID wave with huge discounts!
19 november 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Helene,
Thank you so much for your lovely review, your words mean so much to us!
We cannot wait for you to try our further range to discover our wider range!
Please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Excellent service and good quality products
I have recently purchased a trio pack of shimmering coloured lip colours. All three colours are really wearable and leave lips feeling soft. They also contain peppermint oil which makes them feel really fresh. They come in an attractive design package and would make a perfect gift. I purchase from Dr PawPaw several times a year and the products always arrive in perfect condition and work well.
7 november 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Stephanie,
Thank you so much for your lovely review! Your words mean so much to us and you truly are a valued customer!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Best hand cream
When pandemic starts I had email from my work colleague that there is link for NHS staff for very good hand cream. I have had clicked, ordered, tried and I can't use any different hand cream other than Dr. Pawpaw that how good it is, my hands finally looking good. Thank you Dr pawpaw for helping me to keep my hands healthy again
17 november 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi Monika,
Thank you so much for your lovely words, we are so happy that Dr.PAWPAW was there for you when you needed us!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Great As always
As always, great products, good deals to be phone and great delivery, I order pawpaw several times a year and always as Christmas!! Makes perfect gifts!!
16 november 2022
Antwoord van Dr.PAWPAW
Hi Dawn,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
I love the pawpaw lip balms
I love the pawpaw lip balms. They are so handy for cold weather and chapped lips
13 november 2022
Review zonder uitnodiging
Antwoord van Dr.PAWPAW
Hi,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Amazing
Amazing, high quality lip balms which glide on and smell amazing. A great range of tinted colours for every occasion.
20 oktober 2022
Antwoord van Dr.PAWPAW
Hi,
Thank you for great review we are so pleased that you love our products!
We cannot wait for you to try our further range to discover our wider range!
please click the link below to subscribe to our Dr.PAWPAW newsletter, where you will be kept up to date with all our new exciting product launches, and also all the good news we love to share with our fans. https://drpawpaw.com/pages/subscribe-now
Best wishes, Ezme
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.