The Green Bus by Dublin Coach Reviews 

419
•
TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had to change my ticket. I rang customer service. And a human picked up after two rings. And changed my ticket immediately. I am so impressed by the efficiency. Excellent service.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I had prebooked the coach however the driver never said the bus (which was 15 minutes late) was very full and after letting on anyone in the queue announced only 2 seats left so we had to push our way... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company, Dublin Coach T/A Green Bus has a policy which requires the presentation of your Young Adult Leap card (picture not sufficient) alongside your pre-booked Young Adult Ticket. Whilst other... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vervoer
  2. ook in
  3. Bus charter
  4. Bus- en touringcarbedrijf
  5. Buskaartjes verkoper
  6. Busmaatschappij
  7. Taxibedrijf

Geschreven door het bedrijf

Under Ownership since Sept 2025, The GREEN Bus by Dublin Coach is one of Ireland’s leading private coach operators, connecting communities across Ireland with frequent, affordable and reliable services. We operate more than 1,200 scheduled services every week, connecting towns and cities including Dublin, Cork, Waterford, Kilkenny, Limerick, Ennis, Killarney, Tralee, Portlaoise, Kildare, Newbridge and Naas, as well as 24-hour services to Dublin Airport. Proudly Irish-owned, our focus is simple: providing reliable public transport, good value fares and a service our passengers can depend on. Book online at dublincoach.ie or through The GREEN Bus app.

Geschreven door het bedrijf

Your journey matters to us
We work hard every day to provide a reliable, affordable service our passengers can depend on. We won’t always get everything right, but when we don’t, we’ll listen, respond and work to put things right. Your feedback helps us improve The GREEN Bus for everyone.

Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

419 reviews

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2,2

Alle reviews

(419)

75 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

This is the bus from hell

This is the bus from hell. 9 times out of 10 it’s unreliable and late or doesn’t turn up. It’s always roasting hot - no air, rude drivers and if I could avoid it at all costs I would. But getting to the airport is very difficult and sometimes you just have to take it. I suggest they charge more money, schedule a decent reliable service and pay the drivers properly! It has to be the worst run company I’ve ever known. Torture!!

22 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not risk it

I think 1 is pushing it, I’ve travelled near and far with various travel providers and when I say avoid these I don’t mean it lightly. A journey that should have taken 3 1/2 hours took me 12 - whilst being left in two different unknown areas late at night with absolutely no means to contact anyone or find out where any buses were after having been verbally abused by a bus driver who failed to let me know that I was to swap bus (this was not on my ticket, not noted to me when I got on the bus and let them know where I was going, and when I found myself in the middle of nowhere i was screamed at for being a “liar”, people getting off the bus comforted me and were also very upset by how the driver had acted whilst carrying 60+ people on a bus. then two buses never showed up so I found myself in Limerick city at 11pm with no means to contact the company or know if the bus that was due would come.

Honestly it is not worth it, just use any other means no matter what the cost it’s just not worth the stress, I’ve missed a really important evening and lost money in accommodation because of this.

This is not my first bad experience either and as you can see it’s a common occurrence.

The driving is also dangerous and the toilets are awful.

19 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If possible I would give a 0 star

If possible I would give a 0 star. Do not use this bus service. I repeat do not use. Very unreliable. Am still waiting at the bus stop and it’s an hour late already. I do not know when the bus will arrive.

18 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

awful experience

awful experience, route 300 is a disgrace first we missed bus and second bus didn’t even show up and then 2 hours later a bus showed up and me and friends went to get on the bus and one didn’t get left on and he was going to leave a 15 year old girl by herself at night in limerick city

15 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute joke of a bus service

I don’t know why I keep giving these fools (harsh but true) another chance. Every single time without failure there has been an issue whether it’s delays or the bus not coming at all, rude drivers, and don’t get me started on the hygiene standards because there is none. I am on my way home from Dublin to Limerick now and this is our third time pulling over for 10 minutes at a time. We left burgh quay at 11:15….it is now 11:50 and we’re only at kilmainham once again at a standstill with no explanation from the driver. When we do get moving we’re going at a snail pace and the bus genuinely sounds as if it’s about to fall apart.If you have places to be at specific times don’t trust this bus service.

13 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give this bus a minus rating…

If I could give this bus a minus rating I would.
Firstly the bus was 30 mins late, so unreliable.
Paid €14 for my return ticket as a student. Ended up forgetting my leap card for the journey home, bus driver made me pay 22€ on top of what I already paid. So in total I paid 36€ for a return ticket dublin to limerick. Bus driver was incredibly inconsiderate and rude.

13 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Horrible experience.

Never turned up leaving vulnerable people in the Red Cow at night trying to get home. Absolutely shocking that this company could inflict such a dangerous situation on someone. Do NOT use this service, so unreliable.

27 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Simple....Didn't turn up

Simple....Didn't turn up. Apparently this happens frequently according to the other locals waiting. Taxi driver also confirmed this. Tickets had already been paid for online. Company manager needs to fired with a boot up his backside.

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Easily the worst experience in a…

Easily the worst experience in a country where transportation is like developing countries. Dirty , stinky, hours late, rude drivers, helpless costumer service... If you want to miss a flight and suffer then Dublin coach is for you

8 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

*Do not use Dublin coach.*

*Do not use Dublin coach.*
They advertise bus times and don't run enough buses to carry out schedule. Buses just don't show up.
Customer service is nil.
You will be late for what ever you had planned.
buses roll up an hour late.
Bus driver refused to leave airport to go to red cow as he was waiting on police, along side 3 other drivers about a passenger who was no longer on the bus. When I said there's a full bus waiting to leave and I have to catch a connecting bus, he told me I was good for buses up until midnight. I said, I needed to get to work and that was not acceptable
My last time with them as this has happened before. I was left in rain at red cow late at night with children for 1.5 hours. I emailed them, no response.
If I could give 0 I would.

3 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This service is a disgrace

This service is a disgrace. Constantly delayed, bus have regular mechanical problems, sometimes you can’t even pay and they try to refuse you to use the service if their machine is not working. The seats are broken, disgusting filthy buses and terrible service. Yet the prices continue to rise. Shame on whoever owns this business. You make irelands and our transport system a joke. Forget calling yourself an airport bus, I refuse to use this service again and I feel so sorry for people who depend on it for their livelihood

1 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Service very unreliable

Service very unreliable. Friday Sept 27th the 22.00 service from Burgh Quay to Kilkenny / Cork never turned up, we waited until 22.45 and then booked tickets on J.J Kavanaghs at 23.30. According to the App at 21.00 the service at 22.00 was still du
e to run.
This seems to be happening regularly with Dublin Coach recently. Someone needs to take responsibility for this disastrous service. I have just checked other reviews for Dublin Coach and it seems all their services are as bad as the Dublin / Kilkenny route. The App is useless and never seems to be updated with messages. J.J Kavanagh service is much more reliable and i will be using it going forward.

27 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Always late, dirty and unpleasant

For Ennis to Dublin airport route, the 12pm bus was cancelled and on the way back on Monday the bus was 40 minutes late at pickup.

I have taken this service many times and it is always late. Drivers can be rude and the bus is always unclean with a really bad smell.

Not to mention the wait at the red cow, sometimes you get lucky but most of the time it’s late here too.

Don’t count on it if you are taking a flight

19 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible terribe terrible experience

Terrible experience. Took the Route 300 from Killarney to Dublin. Bus was 30min late to the departure stop, and then broke down 5min into the journey and we waited 1.5hrs for a mechanic to show up. We ended up departing Killarney two hours after the expected time. At Limerick, we had an unexpected change of buses. Arrived to Dublin 2.5 hrs after the itinerary stipulated. Terrible experience, made worse by the fact that it is expensive.

26 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Another disastrous journey

Another disastrous journey, from a bus service that is subsidised by the government to get students to SETU Waterford, it BROKE DOWN again on the Waterford road in Kilkenny. How are these students meant to get to college on time when this bus service is monopolising their position, private bus s company’s cannot compete. Students are constantly late to college due to the poor service or a bus does not even turn up. They will need to reimburse all the students for their fare today, I have never experienced a service so poor!!

26 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor, unreliable service with serial cancellations

Bus from Kildare Village to Dublin is supposed to run every 30 minutes. Today they cancelled three buses in a row. People were waiting over 90 minutes in the rain. When I called their "help line" they lied, claiming that the bus would be there in 10 minutes. The second time I called they didn't pick up the phone. Buses are old and dirty inside. Diabolically poor, unreliable and cynical service. Serial cancellations seem to be part of their business model.

25 september 2024
Review zonder uitnodiging

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