The Green Bus by Dublin Coach Reviews 

419
•
TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had to change my ticket. I rang customer service. And a human picked up after two rings. And changed my ticket immediately. I am so impressed by the efficiency. Excellent service.

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I had prebooked the coach however the driver never said the bus (which was 15 minutes late) was very full and after letting on anyone in the queue announced only 2 seats left so we had to push our way... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Bus was 20 minutes late and the journey to Dublin took 4 hours. No air conditioning on board was sitting in last two sets on bus and temperature was 30degrees couldn’t open any of the windows in roof.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

This company, Dublin Coach T/A Green Bus has a policy which requires the presentation of your Young Adult Leap card (picture not sufficient) alongside your pre-booked Young Adult Ticket. Whilst other... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vervoer
  2. ook in
  3. Bus charter
  4. Bus- en touringcarbedrijf
  5. Buskaartjes verkoper
  6. Busmaatschappij
  7. Taxibedrijf

Geschreven door het bedrijf

Under Ownership since Sept 2025, The GREEN Bus by Dublin Coach is one of Ireland’s leading private coach operators, connecting communities across Ireland with frequent, affordable and reliable services. We operate more than 1,200 scheduled services every week, connecting towns and cities including Dublin, Cork, Waterford, Kilkenny, Limerick, Ennis, Killarney, Tralee, Portlaoise, Kildare, Newbridge and Naas, as well as 24-hour services to Dublin Airport. Proudly Irish-owned, our focus is simple: providing reliable public transport, good value fares and a service our passengers can depend on. Book online at dublincoach.ie or through The GREEN Bus app.

Geschreven door het bedrijf

Your journey matters to us
We work hard every day to provide a reliable, affordable service our passengers can depend on. We won’t always get everything right, but when we don’t, we’ll listen, respond and work to put things right. Your feedback helps us improve The GREEN Bus for everyone.

Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

419 reviews

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2,2

Alle reviews

(419)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

If I could give zero stars I would

If I could give zero stars I would, the bus from waterford to the red cow was due to arrive 3.05pm which I thought was highly ambitious, we eventually got there 50minutes late, missed the connecting bus to the Airport which was half empty and pulling away just when we arrived, we then had to taxi out for another €60, just about made the flight, absolutely never again!!

19 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No improvement under new management…

No improvement under new management unfortunately.
Asthmatic and disabled customer having to endure vaping on board yet again and obviously can't confront the lawbreakers but fighting for breath. Really stupid response from customer services yet again.
I'm filing for legal action.

18 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgraceful

Disgraceful, unreliable service. Arrived in Dublin airport going to Dundrum, it should have left at 7.15pm, but didn't until 8.20pm. we had been given information that it was going to arrive soon but never did so it meant that people waited in the rain all that time. Returning to the airport from Dundrum bus didn't arrive, phone and told it would be 20 minutes, 6 people after 40 minutes had to get taxis to the airport. Don't use this service and hopefully when it fails a reliable company can take over the route.

16 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolute worst bus service in Ireland

Absolute worst bus service in Ireland. Time and time again they are so very late, airport connection does not show up most of the time and you are left stranded at the Red cow depot. The buses are filthy and there are some very questionable driving practises. 0 stars

14 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Bus was clean, comfortable and on time leaving Ennis. Driver was friendly and helpful

7 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

PLEASE SHUT DOWN THIS COMPANY

Taking the last bus from Kilkenny to Dublin that was supposed to arrive at 9:40 on as per the timetable on the website.
The bus came at 9:50 pmthat’s okay 10 min late but waited at the stop for 30 min then moved and stopped at the macdonagh junction stop for another 30 min at this point the bus left from Kilkenny at almost 11 pm.

The stopped in the middle of the main road just a little outside the city.

This company should be completely shut down is not safe, hygienic and definitely not reliable.

Is disgusting!

4 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Wish I could give 0 stars

Wish I could give 0 stars. How is this company still going? Rude staff, buses just don’t show up, absolute joke! They should be ashamed of it.

27 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Absolutely useless and a scam to draw…

Absolutely useless and a scam to draw money out of people.
As a student I cannot travel with a travel and have to pay full price to do so! As well as this they give no refunds whatsoever. All a ploy to extract as much money from the consumer with a below hell level experience.

Sometimes if I buy a ticket online it wrongly states that it has been used and I have to buy a complete new one on the bus. Bus drivers know this is an issue but still force me to pay even though they see when the ticket was bought.

Save your money and pay for actual quality if you're doing one trip. If you are forced against your will to be a regular user of this server then God bless.

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The most useless coach company in Ireland

I don't understand why this company can still survive and is not yet liquidated.
Always late, dirty bus, rude drivers and staff. The disgraceful staff will just ignore you if you make complaint.

I would rather paying more instead of travelling with them. What a disgraceful filthy company.

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Badly run service

Badly run service. Old buses, dirty, poor customer service. 0 empathy or respect. If they weren't pretty much the only option for getting places, you'd never use them.

19 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give less stars I would

If I could give less stars I would, the service is absoloutely terrible, with buses being up to 3 hours late, keep in mind the bus I was supposed to be taking comes every 30 minutes according to their timetable, so thats 6 buses that werent even late, they just never showed up!! Not to mention the bus drivers are genuinly evil and horriffic people, being extremely aggressive and rude to deal with. I've seen a bus driver outwardly refuse people of colour on the bus, being unapoligetically racist and claiming the bus was "too full" when it was clearly empty. The whole interaction was shocking to watch and I was appalled.
I've also witnessed a bus driver refuse to stop anywhere for no apparent reason, refusing to let off passengers at the stops that they paid to get to, this meant that passengers that were supposed to get off at the Red Cow in Dublin ended up being forced against their will to travel all the way to Limerick, being stranded there with no explanation. Also I should mention that it was a night bus, so these people were more than 2 hours away from their intended destination, completely stranded in the middle of the night, in a fairly rough part of the city with nowhere to go.
These are only a couple of my terrible experience with this bus service, and if you ask literally anyone whos ever taken this bus, they have a horror story to tell about it. I want to reiterate that the bus drivers arent merely unpleasant, they are actually spiteful and mean people who will go directly out of their way to be aggressive and horrible to the passengers.
I am actually shocked that this bus is somehow still in service. DO NOT EVER USE THIS BUS!!
Also side note if you decide to risk it, and the bus never shows up as it usually does, the service just will not refund your online tickets, pleeease just use bus eireann or something else instead.

11 augustus 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dreadful service

Dreadful service. It is reliably late. This morning it was late by 30 minutes and then the driver stopped for another 20 minutes on the way. The buses are also in a terrible condition and smell bad. Why the government hasn't replaced this terrible service is beyond me.

31 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Just a warning - don’t bother prepaying.

Just a warning. If you prepay for a ticket, and your flight is delayed, you can use it on the next bus. Unless, of course, the delay means that the next bus leaves after midnight, which is technically the next day, and your ticket won’t scan on their system. Of course you can pay by card for a new ticket. They’ll be delighted to sell you one. Dublin Coach of course won’t be issuing a refund. Bus itself was fine, although I was amused to note the ‘professional driver’ sailing up the middle lane of the almost empty m50 for most of the trip. Only managed about 100 metres in the driving lane before exiting.

26 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Terrible service

Terrible service, 45 minutes late so missed our connecting train, smelled like a bathroom, horrendous experience and worse customer service.

20 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The bathroom is full of urine

The bathroom is full of urine on the floor and everywhere, horribly wet everywhere, it’s not accessible… the whole bus stinks of urine and ever corner is DIRTY. The driver doesn’t show any empathy nor the possibility to stop to allow me to pee in a bathroom or even in the field. Horrible, not acceptable

19 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DISGUSTING. Smells of urine and poo

Get on this bus every single day and it’s genuinely DISGUSTING — ur bus stinks of urine and it’s every SINGLE one I get on. It’s a genuine joke. Every single bus I get on which is DAILY it smells so SO bad. I literally cannot breathe in your bus without gagging its actually disgusting. And the fact that it’s the smell of urine aswell is 10 times worse. Clean your bathroom on the bus and stop letting people sit in urine smells. It’s disgusting. Actually vile. I don’t know how the hell someone hasn’t done something about this yet because this isn’t just a one time thing it’s EVERY bus of yours I get on. And what the hell is with your drivers being so rude? Every single time I have a ticket and every single time I get treated like I’m after sneaking onto your bus. The rudeness and the smell is diabolical.

11 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hello.I booked 3 tickets last 2 weeks…

Hello.I booked 3 tickets last 2 weeks ago and my husband was sick and we can go and we don’t use tickets.
Last year was available 30 days for travelling but this year not .They said you lost the money,25€ .We can’t give refund.
I want to write , I don’t RECOMMEND GREEN BUS COACH 300 they aren’t kind and all the time late ,never on time .
Last month I waited 1hour .😡🤬

14 juni 2025
Review zonder uitnodiging

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