Booked via the British Gas HomeCare. Great service, quick appointment, part needed, seconds appointment made quickly. Same engineer Hasan Dinc, very polite, efficient, full respected of my home. Job c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY Basingstoke, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The speed of response after we complained that the water mains were turned off was impressive BUT more importantly the qualities of the engineer who came out . BEN.P (22E) was very efficient, knowledg... Toon meer
Bedrijf heeft geantwoord
Late evening of 8/926 our water was turned off by Dyno due to a major leak, nothing could be done until the next day - appointment was booked Dan Rowe called to let us know when to expect him. He... Toon meer
Bedrijf heeft geantwoord
The customer service provided by Kieran Poynter was excellent. Great friendly service, very knowledgeable and explained the issue well. Made sure everything was in place and clean after he finishe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contactgegevens
Unit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY, Basingstoke, Verenigd Koninkrijk
- 01256 805704
4,9
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ricky did a great job located the issue…
Ricky did a great job located the issue in a few minutes and fixed it in no time at all
Great setvice
3 augustus 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Roger, we are so pleased to hear about your positive experience and that Ricky was able to quickly locate and fix the plumbing emergency in no time at all. Thank you for your kind words regarding our great service!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Our plumbers name was Nigel Stephens,he…
Our plumbers name was Nigel Stephens,he arrived within the allotted time was very cheerful and as it turned out very good at his job, we've had a few bad days with our plumbing which has now been sorted out thank you. Phil Manning.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Philip, we're so pleased to hear about the excellent service you received and that your emergency plumbing issues have been resolved. It's wonderful to know Nigel was cheerful and very good at their job. Thank you for your positive feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I have Homeserve with British Gas who…
I have Homeserve with British Gas who use Dyno Rod plumbing. Came on time very friendly and efficient. In and out quickly and job fixing leak is complete. Thank you Nigel !!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Helen, we're delighted to hear about your positive experience with our service. It's wonderful to know that the engineer was friendly and efficient, and that the leak was fixed quickly. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
An excellent all round experience.
Thibault Chance from Dyno arrived to fix the mains leak, which proved to be underground. He explained everything that needed to be done and then completed the work in a timely and efficient manner. He was very tidy and professional explaining what needed to be done. We would happily have him back and recommend him to any future customers. The overall service provided be Dyno via British Gas was excellent and the company kept in touch throughout the whole process. An excellent all round experience.
31 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Hugh, we are so pleased to hear about your excellent experience with our plumbing service, and Thibault's visit to your Broadstone home. It's wonderful that our professional explained everything, completed the work efficiently, and was tidy. We appreciate you highlighting the excellent overall service and communication throughout the process. Thank you for your high recommendation and kind words.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
water pipe leak at midnight
We had a major water pipe leak in the middle of the night, and Karl B was assigned to help us. He arrived within 12 hours and did an outstanding job. Before starting, he clearly explained the cause of the leak and how he planned to fix it. He then resolved the issue in under an hour. Truly 10-star service.
Thank you, Karl, for your excellent work!
2 augustus 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Sabah, we're delighted to hear about your positive experience with our service. It's wonderful that Karl arrived quickly, clearly explained the issue, and resolved the leak efficiently. We appreciate your kind words and are pleased to know you received 10-star service.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Very polite and helpful
Nick was very professional, polite and helpful, he explained everything that was needed to be done and then he completed the work, he was very tidy and efficient, and he went above and beyond, we would happily have him back and recommend him to any future customers.
31 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Hannah, we are so pleased to hear about your excellent experience! It's wonderful that Nick was professional, polite, and helpful, explaining everything clearly and completing the work efficiently. We're glad they went above and beyond.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Ethan Smith provided an excellent…
Ethan Smith provided an excellent professional service today. He fived the valve on my central heating tank. He was courteous and efficient and respected me and my property. First class.
31 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Hazel, we're so pleased to hear about your excellent experience when Ethan visited your Reading home! It's wonderful to know that he provided professional, courteous, and efficient service, resolving the issue with your central heating tank. We appreciate your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent service from Bradley today
Excellent service from Bradley today. Fixed our problem taps in no time!
31 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Thank you, Carl. We are so pleased Bradley made such a positive impression when repairing the taps in your Aldershot home.
Thank you for your custom and feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
What an unbelievable service provided…
What an unbelievable service provided by Hasan Dinc, from start to finish, was timely, pleasant, hard working and informative. I can honestly say the best experience from an engineer. Thank you
31 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mrs Moore, we are absolutely delighted to hear about your excellent experience! It's wonderful to know that Hasan provided such timely, pleasant, and informative service. We truly appreciate your kind words and are thrilled to hear it was the best experience you've had.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Sandesh was great
Sandesh was great. Diligent and thorough despite the heat and in a tight space. Absolute hero. Thank you!
31 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Emily, we are so pleased to hear about your positive experience with our service, when Sandesh visited your Reading home. We truly appreciate your kind words about his diligence and thoroughness, especially given the challenging conditions in repairing the toilet.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great service from Dan Rowe
Dan Rowe came out this afternoon, as we had a leaking radiator. Dan was excellent, and has arranged, for us, to have a new radiator. Thankfully, covered under our plan.
Great service from Dan - thank you!
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mr Booker, we're delighted to hear about your positive experience with our service regarding the leaking radiator in your Eastleigh home. It's wonderful to know that a new radiator has been arranged for you. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Amazing service
I couldn’t be happier with the service! Roberto was absolutely the best from start to finish. He was professional, friendly, punctual, and took the time to explain everything clearly before getting to work. The quality of his workmanship was outstanding, and he left everything spotless when the job was done.
It’s rare to find someone who genuinely cares about doing the job right, but Roberto went above and beyond to make sure everything was perfect. If you’re looking for a reliable, honest, and highly skilled plumber, I can’t recommend Roberto and this company enough!
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Roberta, we appreciate you sharing your excellent experience. We're so pleased to hear our service was professional, friendly, and that the quality of workmanship was outstanding. It's great to know you were pleased with the result. We will pass your superb feedback to Roberto.
Should you need our services again, we would be proud to assist.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent experience today
Excellent experience today from Dyno Plumbing! Samuel arrived promptly and instantly diagnosed the problem, putting our minds at ease, and proceeded to fix the issue quickly and without fuss. He was also polite and friendly throughout his visit. Highly recommended!
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Amanda S, we're delighted to hear about your excellent experience with our service. It's wonderful to know the plumbing problem was diagnosed and fixed quickly and efficiently. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Sam from Dynorod - great service
Sam arrived on time, fixed our leaking toilet quickly & efficiently. Very friendly & polite - great service, thanks
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello J Shearing, we are delighted to hear about your excellent experience with our plumbing service. We appreciate your kind words about the quick and efficient service provided when fixing the leaking toilet in your Fareham home.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great service!
Friendly, professional, knowledgeable, caring. Based on the service Sandesh provided I have no hesitation recommending this company. He was all the above, understanding, calm and above all, made me feel a valued customer and was keen to ensure I was fully satisfied.
In my view customer service is king and it's not always how you start a job, but how you finish it!
Many thanks, from a very happy customer!
27 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi David, we appreciate you sharing your positive experience of our visit to your Reading home. We're delighted to hear Sandesh was friendly, professional, knowledgeable, and caring, making you feel like a valued customer (which you are). It's wonderful to know you were fully satisfied with the service.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley was fantastic left nothing to…
Bradley was fantastic left nothing to complain about, top service
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Muriel, we are delighted to hear about your positive experience with Bradley, when he visited your Maidenhead home. We appreciate your feedback and are glad to know he provided top service and was able to fix your toilet flush.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great engineer very knowledgeable!
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Alan, we appreciate you taking the time to share your positive feedback about Jason's knowledge; we are so glad to hear that you were pleased, and that we were able to resolve the plumbing emergency at your Tadley home.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Bradley is very pleasant young man who…
Bradley is very pleasant young man who arrived nice & early this morning. He completed the repairs in a clean & tidy manner but with an exception of one tap as he has to order the part for it so that this leaky tap could be done when the part arrives.
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Peter, we're delighted to hear about the pleasant experience and the clean and tidy repair work. We appreciate your understanding regarding the part order for the leaky tap.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Refilling issue with toilet, quickly sorted.
Karl B came and quickly sorted out the problem with our toilet cistern. He called in good time to advise us he was on his way and explained the cause of the issue.
30 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mr Bailey, we're delighted to hear about your excellent experience with our service, when Karl visited your Southampton home. We appreciate your kind words about the prompt and professional service provided when sorting out the toilet cistern issue.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Sandesh
Sandesh turned up when he said he would, identified the problem quickly and explained what he would do and i received prompt follow up calls to confirm those actions.
28 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello David, we appreciate you sharing your feedback on our visit to your Reading home. We're delighted to hear that Sandesh was punctual, quickly identified the problem with the radiator, and provided clear explanations and prompt follow-up.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.