Très déçu, jai acheter un percing avec des petits strass et en 4 semaines j'en ai perdu 2 sur 3... Jai essayer de voir avec eux car cela est un probleme de produit. Ils n'ont rien voulu entendre car... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
AVAOID AT ALL COSTS. They took our money and stopped contacting us a couple of weeks before our wedding. We were told a DJ might turn up and we were sent a random number and told only after threate... Toon meer
We have Motown Gold booked for 2nd September 2023. We have tried to contact you via 3 different email addresses but they all bounce back. This is extremely worrying, please can you advise an alternati... Toon meer
EarCandy have gone bust but sent correspondence to say we still have a booking - our act isn't responding to us. As part of my payment was to K&B solutions so I will try & claim back that money... Toon meer
Bedrijfsgegevens
Over Earcandy
Geschreven door het bedrijf
A third party should be making contact with all customers in the priority order of when bookings were made. Please check your spam folder if you have not yet received an email.
The good news is that if you have booked an event, the Act is still required to honour your booking per the spec of your original booking.
All Act Owners have been asked to contact their customers directly.
Upcoming events
Acts that you have booked should remain booked unless you have chosen to cancel them.
What if my Act Owner has not contacted me?
Please send us an email to: earcandylegacaycustomers@gmail.com. This email address is checked periodically.
No other email or phone number is in operation.
Refunds
We cannot process any refunds. Please make sure you have had contact with your Act Owner in good time before your event.
They are obliged to attend the event they have booked for you.
New Bookings
Earcandy Entertainment is not taking on any new bookings.
The main point of contact for bookings
You should continue to talk about your booking directly with the Act Owner. Any outstanding second or final payments will also be made to them directly.
Staff, customers & Performers
We want to thank our talented staff, customers and performers who made Earcandy the company it was. They should be very proud of the team and culture they built. We are truly sorry that we could not overcome the unprecedented market challenges. We wish you the best for your upcoming event and hope you enjoy the entertainment.
Contactgegevens
17 Lyon Road, SW19 2RL, London, Verenigd Koninkrijk
- www.earcandylive.co.uk
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The singers were amazing
The singers were amazing, so much energy, voices great. Love the bass player.

Antwoord van Earcandy
Great act
Great act. The first set was perhaps a touch modern for my demographic but that said what they did was excellent and is not a criticism on the band.

Antwoord van Earcandy
Black and Gold - Best wedding band!!
Black and Gold were amazing from start to finish! The dance floor at our wedding was completely packed because of their fantastic energy and brilliant choice of songs! They created such a fun and lively atmosphere in the marquee and they made the party the success it was, we are truly grateful! Thank you so much Black and Gold!

Antwoord van Earcandy
Motown Gold was fantastic as well as…
Motown Gold was fantastic as well as the DJ. All of my guests commented on how great they were and the dance floor was hopping.

Antwoord van Earcandy
Wonderful Band!Our experience with Earcandy was…
Our experience with Earcandy was excellent! Our guests were delighted with the quality of Motown Gold...it became a major talking point during the evening! They made a really positive contribution to my daughter's wedding. I wouldn't hesitate to recommend them. Thank you.

Antwoord van Earcandy
Wedding Band
We booked Soul Fresh through EarCandy for our wedding reception and we could not have asked for a better band. They were absolutely incredible, our guests loved it and it was one of the highlights of the day. I cannot recommend them more highly. I just wish we could do it all again.

Antwoord van Earcandy
All our guests
All our guests, and us, of course, thought the band was absolutely brilliant....great songs, great musicianship, great guys...they caught the mood and everyone danced and sang etc...they definitely made our wedding reception party extra special..thank you so much.

Antwoord van Earcandy
More time ago and went over and above…
More time ago and went over and above what we expected an absolutely amazing team the chemistry the coordination the sound was perfect well done sound engineer well done singers amazing performance.

Antwoord van Earcandy
Thanks for a great evening
Thanks for a great evening, Motown Gold gave us a fabulous time at our Festival.

Antwoord van Earcandy
Unprofessional service
Booked band 13 months before my wedding day. 1 month before the date my ‘event co-ordinator’ went entirely radio silent and have never heard from her again. 1 week before the day (having made all payments) I was sent all invoices (by someone I had not dealt with during the prior 12 months) and had to explain all previous correspondence / payments again multiple times.
On the wedding day 2 hours before the band were due to arrive and start their set, I was informed by the sound engineer that they were unable to make it due to the lead singer going to hospital...
I was given the option to continue searching for a replacement band or the sound engineer could step in as a DJ.
With it being clear no replacement was likely we asked them to continue searching but if no replacement found, the sound engineer could step in.
The obvious prevailed, and the sound engineer had to step in as DJ (a ‘trained DJ). He played music off his laptop on the stage from the floor and we had no band as planned and hoped for.
We did get refunded our money - and the sound engineer DJ’ing on the floor was granted to us free of charge (cheers). However, this is not the point as we cannot repeat the day, and a band is what we desperately wanted for our wedding.
This is why we chose the company who have prided themselves on a ‘100% guarantee’ for the musicians turning up or being replaced if they cannot turn up; a company who have a 100% turnout record since ‘2010’ (supposedly).

Antwoord van Earcandy
They were incredible
They were incredible, they totally made our wedding day amazing, everyone was up dancing, they were so talented, absolutely loved them.

Antwoord van Earcandy
Really made our wedding extra special
Absolutely fantastic.They were brilliant and all my guests have not stopped raving about them! Really made our wedding extra special by having such fantastic artists provide such wonderful entertainment. Can not recommend them enough.

Antwoord van Earcandy
They really were brilliant
They really were brilliant. Enjoyed every minute of them. The singer had an incredible voice, so many guest came up and told me that and asked where I had found them. The Band had also taken the time to look at my Disco choices and realized what my Taste was and banged out some great Rock anthems which were not on the original Band Song list.

Antwoord van Earcandy
Used earcandy to book Motown gold for…
Used earcandy to book Motown gold for my wedding. First class service from start to finish

Antwoord van Earcandy
The somebody’s
An excellent service from start to finish- The Somebody’s were brilliant - all my guests comments were very positive- we really rated them - they were very friendly and helped to create a wonderful atmosphere. The disco was also very good - the venue was quite challenging as it was small but the boys adapted well.

Antwoord van Earcandy
Motown Gold is an amazing band!
Motown Gold is an amazing band and got everyone dancing. I would not hestitate to recommend them. I wish I had another occasion to hire them again!

Antwoord van Earcandy
Really helpful crew and wonderful band…
Really helpful crew and wonderful band for our work Christmas Party!

Antwoord van Earcandy
Earcandy is an excellent choice
Earcandy was an excellent choice for our party entertainment. We had a guitarist and vocalist jazz duo which set the perfect atmosphere for my husband’s 50th birthday daytime party at home. The performers were very professional, prompt arriving and polite, fitted in with our guests effortlessly and were a pleasure to have in our home. The repertoire was varied and always kept to an appropriate volume so people at our party could still converse with each other at the same time as enjoying the background music. I would highly recommend Earcandy.

Antwoord van Earcandy
The perfect wedding band!
We had 'Black and Gold' perform at our wedding in December 2018. The communication with Earcandy was fantastic, they helped me to chose the right band and the perfect package for us. Getting to create your own playlist for the band to play and choosing the disco music is pretty brilliant. It was a lovely touch to have the band sing our first dance, it made it extra special. The musicians were polite and professional, they set up so discreetly, I hadn't even realised they'd arrived! I highly recommenced using Earcandy for your event.

Antwoord van Earcandy
Top wedding band
Our daughter recently got married and Earcandy provided the evening entertainment and we were not disappointed. We chose the band Black and Gold, the music was excellent, the band members were friendly and polite and prompt and efficient throughout the evening. many positive comments were received from our wedding guests. Highly recommend this company. Always prompt at replying to emails/texts. Communication was consistent. Provided a perfect ending to a perfect day.

Antwoord van Earcandy
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







