Order has not arrived after 11 days and after enquiring was told it was due for delivery that day. They were going to look into it and ring back. Nobody did and when ringing again and leaving message... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Brilliant addition to my resources, 3 children accessed creative mark making today, good quality paper stood up to their handiwork. Well worth the money. The childten drew large circles scribbles, wa... Toon meer
Ordered a classroom rug after scouring the websites and trust pilot! Decided to go with eye as the price was cheaper than others - was sceptical as the price was £100 cheaper than a tried and tested s... Toon meer
Bedrijf heeft geantwoord
The delivery driver was great and very accommodating. However, we ordered an Early Years drawer unit. One of the drawers broke within 10 minutes of it being in the room. The children were not rough... Toon meer
Bedrijfsgegevens
Over Early Years Resources
Geschreven door het bedrijf
About EYR
Early Years Resources (EYR) is a UK based supplier of essential and innovative educational resources for primary schools, nurseries, childminders, parents and all other childcare providers in the UK and worldwide.
Starting back in 1992 with a single man and their vision to source products that were once so hard to find, EYR’s founder Payman would go door to door asking educators what their daily struggles were, and coming up with solutions. Fast forward to the present day and that one-man-band has modernized into multiple departments all working to preserve that original vision.
This has resulted in an company that puts its customers at the heart of everything they do, providing quality and award winning resources, industry insights and activity ideas to all practitioners and carers regardless of role, setting, size, funding or any other factors for over 30 years.
Our mission
Our mission remains the same as it did 32 years ago; to be inclusive and meet the educational needs of all children.
Contactgegevens
9 The Furrows, Merlin Park Estate, M32 0SZ, Manchester, Verenigd Koninkrijk
- 0161 865 3355
- sales@earlyyearsresources.co.uk
- www.earlyyearsresources.co.uk
3,6
Gemiddeld
309 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Early Years Resources
Morning,
Many thanks for taking the time to leave us a review, so nice to hear that you were pleased with the service that you received!
All the best,
Leanne
Antwoord van Early Years Resources
Hi Gillian,
Thanks for your review.
If you are unhappy with your purchase then please do get in touch with us prior to leaving a bad review as we are always more than happy to try and resolve any issues you have.
Take care,
Leanne
I ordered a six seater buggy
I ordered a six seater buggy, but forgot to order it with a raincover, so I contacted EYR who could not have been more helpful. My order was cancelled and made up again to meet my requirements. Despite the buggy coming direct from the manufacturer in Denmark the delivery time was really good. I would recommend EYR to other professionals and parents.
13 maart 2024
Antwoord van Early Years Resources
Hi Fleur,
Thanks for the lovely review! So glad to hear that your stroller arrived quickly and we hope that you are happy with your purchase.
All the best,
Leanne
Satisfied customer
Satisfied customer. Curated selection of good quality appropriate resources. Accurate stock information at time of ordering would be good though. One item was out of stock and delivery was going to be delayed, however, one phone call resolved this – in stock items were dispatched and one item followed later. Happy with the products and service received (particularly being able to easily speak with a human!) so still giving 5 stars.
7 februari 2024
Antwoord van Early Years Resources
Hi Susan,
Thank you for taking the time to leave us a review. So glad you had such an easy experience with us and we do hope to welcome you back in the near future!
All the best,
Leanne
Antwoord van Early Years Resources
Hi Nick,
Thanks for your review. Nice to hear that you had a good experience with us!
All the best,
Leanne
Antwoord van Early Years Resources
Hi Ellie,
Thank you for your review! We hope you are enjoying your Tuff Tray and please do feel free to get in touch if we can help you with anything else :)
All the best,
Leanne
Unreliable
I needed some early years resources and went into their website. I ordered an outdoor stage and a puppet.
Someone got in contact with me a few days later to say they no longer stocked the stage. Then a few days after that I had the same email about the puppet. I asked to change the puppet to a different puppet, which they said they could do and would ship it out asap.
After hearing nothing for a week- I chased them. They looked into it and told me they no longer had this replacement puppet in stock.
It has just really wasted my time. Don't advertise things on your website that you don't have in stock. The puppets they don't have in stock are still available for other customers to order so they will just have the same problem?
8 maart 2024
Review zonder uitnodiging
Antwoord van Early Years Resources
Hi Rosie,
Thank you for your review. I can only apologise for the issues that you have had but with regards to the stock this is replenished frequently but it would not have arrived with you in the time frame that you needed it for as explained via emails and you were refunded in full.
Take care,
Leanne
My nephew loves his snail costume
My nephew loves his snail costume ! Great quality. The delivery was slow due to stock issue (although it was in stock when I ordered) but overall good service :-)
29 februari 2024
Antwoord van Early Years Resources
Morning,
So nice to hear that your nephew loves his snail costume! Apologies for the slow delivery but these proved to be very popular for World Book Day this year :)
All the best,
Leanne
Great product for great price
Great product for great price! Quick delivery! I'm absolutely satisfied! Thank you!
6 maart 2024
Review zonder uitnodiging
Antwoord van Early Years Resources
Hi Dana,
Thank you for your review! So pleased to see that you are happy with your purchase and we hope to welcome you back again soon!
All the best,
Leanne
delivery within 4-6 weeks instead of 48 hours as advertised
I would love to give a positive review, but my experience with EYR has been very frustrating. I ordered a den making kit 2 weeks before my daughters birthday. Everywhere on the website was advertised "delivery within 48 hours". After ordering I received an email entitled "your order has been sent" and the first sentence was that it would be delivered within 48 hours. When nothing happened customer service pointed out the small print saying that some items would take 4-6 weeks to be delivered and mine was among them. 3 weeks since, my daughters birthday has passed and we are still waiting. Very misleading website and emails regarding delivery!
19 februari 2024
Antwoord van Early Years Resources
Morning Inga,
So sorry that you have not had a great experience with us. With regards to delivery on this item if you read the product description on the website it does advise that standard delivery does not apply to this product and to contact customer care for further information but I'm guessing you didn't reach out to us in this instance? You would have also received an invoice clearly stating the 4-6 week lead time....this would have been emailed the same day the order was placed. Hopefully your daughter can still enjoy the frames when they arrive.
All the best,
Leanne
Antwoord van Early Years Resources
Hi Aisha,
Thank you for your review. So pleased to hear that you have had a great journey with us and we hope you are enjoying your purchase!
All the best,
Leanne
item came scratched and damaged
19 februari 2024
Antwoord van Early Years Resources
Morning Philip,
Rather than leave a negative review it would be best of you emailed sales@earlyyearsresources.co.uk and we would be more than happy to resolve this issue for you.
All the best,
Leanne
Antwoord van Early Years Resources
Hi Susan,
Many thanks for taking the time to leave us a review, we hope you are pleased with your purchase!
All the best,
Leanne
Would give give but all the pasta was…
Would give give but all the pasta was loose in box not good start all rest of order good
16 februari 2024
Antwoord van Early Years Resources
Morning,
Thank you for your review.
In future if something is not right with your order please email us at sales@earlyyearsresources.co.uk where we would be more than happy to resolve this for you.
All the best,
Leanne
Antwoord van Early Years Resources
Good Morning,
Thank you for the review, much appreciated! We do always aim to please and make sure our customers are given the best service :)
All the best,
Leanne
Excessive delivery costs to N Ireland
Had exactly what I wanted for Easter crafts and lots of other sale items but £15 delivery to N Ireland is just outrageous. So very disappointed.
22 februari 2024
Review zonder uitnodiging
Antwoord van Early Years Resources
Hi Heather,
Thanks for the review, with regards to delivery charges unfortunately it is more expensive to ship to Northern Ireland rather than mainland UK and the shipping charges are stated in our terms and conditions.
All the best,
Leanne
Antwoord van Early Years Resources
Hi Brenda,
Thank you for the review, nice to hear that you were pleased with the service you received! We hope you enjoy your resources.
All the best,
Leanne
easy to order delivery very prompt
12 februari 2024
Antwoord van Early Years Resources
HI Barry,
Thanks for the review, always appreciated :)
All the best,
Leanne
Good quality paper and large rolls
Good quality paper and large rolls, fast delivery and good price.
12 februari 2024
Antwoord van Early Years Resources
Morning,
Thank you for taking the time to leave us a review! So pleased that you were happy with your purchase and hopefully we will welcome you back again soon!
All the best,
Leanne
Best price and super fast service
9 februari 2024
Antwoord van Early Years Resources
Morning Caroline,
Thank you for your review, always nice to hear when our customers have had a great experience with us!
All the best,
Leanne
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.