Ross lended his true expertise to help me choose a specific product for my application. I was concerned that some obvious Eastwood product choices were not optimal for internal coating that would both... Toon meer
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Lees wat reviewers zeggen
I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Toon meer
Bedrijf heeft geantwoord
Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Toon meer
Bedrijf heeft geantwoord
I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.
Contactgegevens
Shoemaker Road 263, 19464, Pottstown, Verenigde Staten
- 8003439353
- help@eastwood.com
- www.eastwood.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Went to Ohio store and Wow.
I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store.
Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck!
The next day I assembled everything and put them to use.
Product arrived in a timely manner
Product arrived in a timely manner. Satisfied with color and timing.
Trying to buy a paint gun
Trying to buy a paint gun, put my order in, got a message wanting for shipping quote, after 3 days I get shipping quote, I reply ship it. The next day I replied please ship the paint gun. I am still waiting for a reply

Antwoord van Eastwood
The shopping experience was excellent…
The shopping experience was excellent and your R&D dept. are second to non. What great products you are producing and selling! Thank you!
My order was cancelled after two…
My order was cancelled after two weeks...out of stock.

Antwoord van Eastwood
Awesome Company
Awesome Company, Great Prices, Fast Shipping.
Have never had a bad experience from them.
Your site is very confusing
Your site is very confusing. Keeps flashing up $10 and S15 off if I spend so much. Keeps flashing Cookies accept. Draws you away from placing orders. FINALLY got my order place without any kind rebate. If tried the chat and they couldnt locate what I had saw earlier. After I placed orders I start getting emails about product price reduction on stuff I ordered
First time ordering from this company
First time ordering from this company. Items shipped right away. Haven't had a chance to install the parts in our sandblaster yet but will update if there are any issues.
DON'T ORDER ANYTHING ON BACKORDER
Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.
I got the product I ordered
I got the product I ordered, at a reasonable price. It was delivered on time, and works like it should.
Nope. Just Nope.
Nope. Just nope. Eastwood sells things they don't have and charges you. Ten days later, they cancel the order. I haven't seen a refund yet.... I see no reason to ever buy from there again.
Cancelled My Order
Ordered a Yost Model 436608 97" x 4" Cutting Guide (SKU: 56598). Item was on backorder and they said I would get a notification when it shipped (not IF it shipped). A few days later I was notified that the item was cancelled and was refunded. Based on other reviews here I see I'm not the only one this has happened to, either. I gave them two stars only because I do understand "things happen". Also, like other have reported here: I am getting almost daily emails asking to review them. So...here they go!
Liars, will cancel your order after charging you,
Ordered a drill press on a great deal and paid for it. Company charged my credit card and informed me it was on back order but would ship.
A week later they cancelled my order.
Do not trust them.
Not worth eating your time
Ordered item. Waited along time for item to ship. Guess what? Item was cancelled. Don't waste your time trying to order here.... Wish I had read the reviews on other sites before trying to order!
Shipping Error and Poor Customer Service
After an online coupon for free shipping incorrectly marked the cart with free shipping (after entering all shipping info and selecting the shipping where it calculates the cost) then charged for shipping upon PayPal checkout, customer service said over the phone that they would refund the cost of shipping but went back on their word via email and said they would no longer be refunding what they said they would. Not a great situation to be in.
Good quality products at a good price!
Spams my email
product is fine. 1 star is for spamming me for this review. Here ya go eastwood.
Quit Bugging Me!
3.6 stars but I rounded. I love their products - I am not aware of anyone in classic car restoration parts and supplies that is this consistently good. They are very expensive and shipping seems much slower, but I have never had a quality issue. 100%. The "missing star" - they keep bugging me for reviews via texts and emails. If I visit their site for any reason, I get a text asking for a review. I even think they are stalking me in online chatrooms. Eastwood - every time marketing says customers like more "touches", cut their budget by 20%.
FAST DELIVERY
THINK TWICE ABOUT BUYING FROM THEM!!!!!!
We where looking for a replacment equipment. Upon finding it here we liked what we saw and liked that it said it ships with 7-10 days. Great we ordered in 12-6-23. Checking the order as of 12/29/23 I am told this product does not ship from them but from the manufactor directly. I asked where that was and I am told they dont know but can tell me around 1/6/24 it will ship. So for a month I have to wait for it. No where on the website does it say it ships with vendor or tell where the vendor is. Never again will I order from this company customer service is crappy attitude is its your problem not ours. This company is all about money in my opion by not telling you all the info to make the correct desion on buying a product from them. Very misleading and dishonest.
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