We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ross lended his true expertise to help me choose a specific product for my application. I was concerned that some obvious Eastwood product choices were not optimal for internal coating that would both... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted to thank you and your team for all the amazing support I have received from Eastwood over the years, Over and over again I have received many questions from car guys about my equipment in my... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Can’t say enough positive for the customer service from Ricky and Eastwood staff to take care of an issue with a welding cart purchased. Excellent communication, problem solving and friendliness. I’ve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I ordered a spray can of OEM-colored paint for a 2018 Toyota 4Runner using the code on the manufacturer's door plate. Once the paint was applied, the color was substantially darker. I reached out to... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel
  2. ook in
  3. Auto-accessoirewinkel
  4. Carrosserieonderdelen leverancier

Geschreven door het bedrijf

Since 1978 Eastwood as been designing innovative products for the Automotive DIY Community. Our in house designed products are made with our customers in mind.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

246 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,6

Alle reviews

(246)

58 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Went to Ohio store and Wow.

I purchased an engine picker hoist and rotating engine stand at the Parma, Ohio store.
Great experience. Three different folks assisted me all very pleasant and able to load these boxes of steel into my truck!
The next day I assembled everything and put them to use.

5 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Trying to buy a paint gun

Trying to buy a paint gun, put my order in, got a message wanting for shipping quote, after 3 days I get shipping quote, I reply ship it. The next day I replied please ship the paint gun. I am still waiting for a reply

15 maart 2024
Review zonder uitnodiging
Logo Eastwood

Antwoord van Eastwood

Hi Dan! thanks for reaching out. We did not receive your reply to our email with the shipping quote - not sure what happened but we are more than happy to get this taken care. We will view this review as approval for the shipping cost and proceed with the order. Thank you

Beoordeeld met 3 van de 5 sterren

My order was cancelled after two…

My order was cancelled after two weeks...out of stock.

29 december 2023
Review zonder uitnodiging
Logo Eastwood

Antwoord van Eastwood

We apologise for any inconvenience. Like many retailers we allow our customers to purchase out-of-stock items to reserve inventory once it has returned to stock. This allows our customers to essentially 'stand in line' waiting for the product's return. Sadly in this case, due to a supply issue we had to discontinue the product. While not an easy choice we felt it was in the best interest of our customer rather than waiting indefinitely.

Beoordeeld met 3 van de 5 sterren

Your site is very confusing

Your site is very confusing. Keeps flashing up $10 and S15 off if I spend so much. Keeps flashing Cookies accept. Draws you away from placing orders. FINALLY got my order place without any kind rebate. If tried the chat and they couldnt locate what I had saw earlier. After I placed orders I start getting emails about product price reduction on stuff I ordered

24 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DON'T ORDER ANYTHING ON BACKORDER

Ordered tools over 10 days ago, have not received shipping notification. The order status shows "processing". Eastwood sends me emails asking for a review. NOT impressed! If I ever receive the items I have purchased this will likely be my last order from Eastwood.

5 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Nope. Just Nope.

Nope. Just nope. Eastwood sells things they don't have and charges you. Ten days later, they cancel the order. I haven't seen a refund yet.... I see no reason to ever buy from there again.

1 januari 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Cancelled My Order

Ordered a Yost Model 436608 97" x 4" Cutting Guide (SKU: 56598). Item was on backorder and they said I would get a notification when it shipped (not IF it shipped). A few days later I was notified that the item was cancelled and was refunded. Based on other reviews here I see I'm not the only one this has happened to, either. I gave them two stars only because I do understand "things happen". Also, like other have reported here: I am getting almost daily emails asking to review them. So...here they go!

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth eating your time

Ordered item. Waited along time for item to ship. Guess what? Item was cancelled. Don't waste your time trying to order here.... Wish I had read the reviews on other sites before trying to order!

9 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shipping Error and Poor Customer Service

After an online coupon for free shipping incorrectly marked the cart with free shipping (after entering all shipping info and selecting the shipping where it calculates the cost) then charged for shipping upon PayPal checkout, customer service said over the phone that they would refund the cost of shipping but went back on their word via email and said they would no longer be refunding what they said they would. Not a great situation to be in.

8 december 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Quit Bugging Me!

3.6 stars but I rounded. I love their products - I am not aware of anyone in classic car restoration parts and supplies that is this consistently good. They are very expensive and shipping seems much slower, but I have never had a quality issue. 100%. The "missing star" - they keep bugging me for reviews via texts and emails. If I visit their site for any reason, I get a text asking for a review. I even think they are stalking me in online chatrooms. Eastwood - every time marketing says customers like more "touches", cut their budget by 20%.

4 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THINK TWICE ABOUT BUYING FROM THEM!!!!!!

We where looking for a replacment equipment. Upon finding it here we liked what we saw and liked that it said it ships with 7-10 days. Great we ordered in 12-6-23. Checking the order as of 12/29/23 I am told this product does not ship from them but from the manufactor directly. I asked where that was and I am told they dont know but can tell me around 1/6/24 it will ship. So for a month I have to wait for it. No where on the website does it say it ships with vendor or tell where the vendor is. Never again will I order from this company customer service is crappy attitude is its your problem not ours. This company is all about money in my opion by not telling you all the info to make the correct desion on buying a product from them. Very misleading and dishonest.

6 december 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer