Eastwood Sound & Vision Reviews 

996
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick delivery. Well packed. Good delivery information. I was impressed, I ordered the computer dock from them since my regular suppliers were out of stock and I was in a hurry. I may be sending them... Toon meer

Beoordeeld met 5 van de 5 sterren

Great after-sales service. Eastwood sorted out an issue with my purchase quickly and replaced the items with new ones. Helpful and responsive throughout. Highly recommended.

Beoordeeld met 5 van de 5 sterren

I ordered DaVinci resolve studio and got the activation code the next day in a email which I wast expecting. So that was a nice surprise! So very good service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African add... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audiovisueel materiaal leverancier
  2. ook in
  3. Hifi-winkel

Geschreven door het bedrijf

Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

996 reviews

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4,9

Alle reviews

(996)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great after-sales service

Great after-sales service. Eastwood sorted out an issue with my purchase quickly and replaced the items with new ones. Helpful and responsive throughout. Highly recommended.

20 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great customer support

Great customer support.
I needed to make some adjustments to my order, and ESV took the time to get things just right.

15 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery. Well packed. Good delivery information. I was impressed, I ordered the computer dock from them since my regular suppliers were out of stock and I was in a hurry. I may be sending them more business as a result.

13 oktober 2026
Beoordeeld met 5 van de 5 sterren

I ordered DaVinci resolve studio and…

I ordered DaVinci resolve studio and got the activation code the next day in a email which I wast expecting. So that was a nice surprise! So very good service.

10 oktober 2026
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Richard,
Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future.
All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Great communication on the product and…

Great communication on the product and fast delivery.
Excellent

5 oktober 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Andy,
Thank you so much for your lovely review! We're thrilled to hear you were happy with our friendly service and speedy delivery. We really appreciate your support and look forward to serving you again soon!
All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, friendly, knowledgeable and rapid delivery turnaround. Highly recommended.

17 september 2026
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Great price on the Genelec 8040…

Great price on the Genelec 8040 speakers and very prompt comms and delivery. They also have a loyalty scheme, so I will be using again! Highly recommended.

16 september 2026
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Keith,
Thank you so much for your fantastic review! We're delighted to hear you're happy with your new Genelec speakers and that our competitive pricing, communication and speedy delivery all made for a great shopping experience.
It's also lovely to hear that you appreciate our loyalty scheme. We really value our returning customers, so it's great to know you'll be shopping with us again!
Thank you once again for taking the time to recommend us. We really do appreciate your support and look forward to helping you again in the future.
All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Prompt delivery and everything as…

Prompt delivery and everything as described. Recommended

8 september 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Paul,
We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Great Experience

Ordering was easy, communication was excellent and delivery was quick. We couldn’t be happier.

9 september 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Bruce,
Thank you so much for your lovely review! We're delighted to hear that everything went smoothly and that you were happy with our communication and speedy delivery. We always aim to make the ordering process as straightforward as possible, so it's great to know we've achieved that.
We really appreciate you taking the time to share your feedback and look forward to helping you again in the future.
All the best,
The ESV Team

Beoordeeld met 5 van de 5 sterren

Great Team!

The team at Eastwood Sound & Vision were intentional in reaching out to ensure the parcel arrived at the right place. The item was received well.

31 juli 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Faythe,
We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Review for ESV

Review for ESV – Eastwood Sound & Vision

I recently purchased a pair of Genelec 8040B from Richard and the team at Eastwood Sound & Vision (ESV), and I couldn’t be happier with the experience.

From the very beginning, the service was prompt, transparent and genuinely helpful. Richard was extremely patient in answering my questions, explaining the details clearly and making sure I was comfortable with the purchase without ever feeling pressured.

What stood out most was the personal attention and professionalism throughout the process. Communication was excellent, everything was handled exactly as promised, and the whole experience felt straightforward and trustworthy.

The Genelecs themselves are fantastic, but the excellent service from ESV made the purchase even better. Richard and the team definitely deserve some brownie points for going the extra mile.

I would 100% recommend Eastwood Sound & Vision without a second thought to anyone looking for quality audio equipment and, more importantly, a dealer they can genuinely trust.

Thank you, Richard and team, for making the whole experience such a pleasant one. I’ll definitely be coming back to ESV for my future audio purchases!

14 augustus 2026
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Rajesh,
Thank you so much for such a fantastic review!
We're delighted to hear that you had such a positive experience with us and that you're enjoying your new Genelec speakers.
As a small family-run business, providing a personal, honest and helpful service is something we really pride ourselves on, so it's wonderful to hear that we made such a great impression. And we'll happily take those brownie points!
We really appreciate you taking the time to share such lovely feedback and for recommending us to others. We look forward to helping you again with your future audio purchases.

All the best,
The ESV Team

Beoordeeld met 5 van de 5 sterren

Great communication and quick delivery

Great communication and quick delivery. Couldn’t be better.

14 augustus 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Stephen,
We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.
All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Good prices

Good prices, shipping, had a few orders and overall v positive experience here

12 mei 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, Otso,
Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one.
We hope you decide to return to us and we look forward to serving you again in the future.
All the best, The ESV Team

Beoordeeld met 4 van de 5 sterren

All fine

All fine, but the delivery cost is outrageously high. Even for a 200gram small item. Delivery and shipping was fast.

4 augustus 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Dan, Thank you for your review, we are always grateful when our customers take the time to leave us feedback. We are sorry to hear you were unhappy with the cost of your delivery; we send everything out fully insured and tracked and therefore we must charge a flat rate for this, no matter the weight. We do appreciate for a low value, small item, this can seem expensive.
We are however, very happy you were pleased with the service you received. We do hope to serve you once again in the future. All the best, The ESV Team.

Beoordeeld met 2 van de 5 sterren

Below average service

Paid for expensive next day delivery (the only option) which took almost a week, poor communication until I got in touch to ask where my order was. Probably won’t use again.
Quite poor really.

30 juli 2026
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Steve, Thank you for taking the time to leave your feedback. We're very sorry that your experience didn't meet the standard we aim to provide.

Although the item you ordered was listed as "usually ships in 1–2 days" rather than being guaranteed for next-day dispatch, it unfortunately took longer than we had anticipated for the stock to reach us. As soon as it arrived with us, we prioritised your order and dispatched it as quickly as possible. However, we completely understand your frustration with the delay. Where we fell short was in not keeping you updated on the status of your order, and for that we sincerely apologise.

We appreciate all feedback, both positive and negative, as it helps us improve our service. We hope you'll consider giving us another opportunity in the future so we can provide the level of service we're known for.

All the best,
The ESV Team

Beoordeeld met 5 van de 5 sterren

I needed a "delayed delivery" because I…

I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African address, for obvious reasons. I spoke to Richard and he was absolutely first class. And all worked perfectly, well done Eastwood
Best Regards Dave Abbott
PS,,, price was great too

16 juli 2026
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Dave, Thank you so much for your fantastic review!

We're delighted to hear everything worked out smoothly and that we were able to help with arranging your delayed delivery and resolving the payment issue. We always do our best to accommodate our customers' requirements wherever we can, so it's great to know we could make the process straightforward for you.

And we're especially pleased to hear you were happy with the price too!

Thank you again for taking the time to leave us such kind feedback. We really appreciate your support and hope hope you decide to return to us and we look forward to serving you again in the future.

All the best,
The ESV Team

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I got a very good service from Richard in Eastwood and would recommend transacting with them.

7 juli 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Olufunso, We are extremely thankful for your 5-star review.

As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve.

Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.

All the best,
The ESV Team

Beoordeeld met 5 van de 5 sterren

100% Recommend

Great prices, excellent customer service and very speedy delivery!

3 juli 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Amelia, Thank you for the great review!

We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us.

Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future.

All the best,
The ESV Team

Beoordeeld met 5 van de 5 sterren

Consistently great service

Always great dealing with ESV. They’re one of my real go-to suppliers. Communication is excellent, dispatch of products is swift, and delivery service is always reliable.

2 juli 2026
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Andy,

A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.

Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future.

All the best,
The ESV Team

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