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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Our experience with Easy Pay Direct was incredibly smooth and straightforward. Our account rep, Bobby, was extremely helpful and proactive; he stayed in touch, kept us apprised of every update, and... Toon meer

Beoordeeld met 5 van de 5 sterren

Ian has always been the single point of contact for us since the beginning of our account journey with Easy Pay. He has been helpful with all the queries and issues we have with the payment processin... Toon meer

Beoordeeld met 1 van de 5 sterren

I tried to setup a merchant account with Easy Pay Direct. I look for payment processing options, based on published rates and online reviews It looked like Easy Pay Direct would be a good option for o... Toon meer

Beoordeeld met 5 van de 5 sterren

If you process payments online and fall into a high risk category this is the company to use. Ive seen negative reviews and they all appear to be user error so to speak. They aren't magicians, but if... Toon meer

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten

Geschreven door het bedrijf

Easy Pay Direct is the fastest *safe* way to process payments in the USA and Canada. We offer a custom gateway and merchant accounts for nearly every business type. We are the leading payment processor for informational products, coaches, supplements, e-commerce, and more. Our clients include Grant Cardone, Tony Robbins, Perry Belcher, Wes Watson, and many more.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

52 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(52)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent for payment processing

Excellent for payment processing, especially for higher risk businesses. Very knowledgeable and direct. They tell you what you need to do to get approved and processing quickly and help you do it. These people are the best!

14 december 2023
Review zonder uitnodiging
Logo Easy Pay Direct

Antwoord van Easy Pay Direct

Thank you for the review!

Beoordeeld met 5 van de 5 sterren

Thanks EPD!

Amazing company! Their team is very helpful. They saved us in a time of need after Shopify (Stripe payments) shut down our processing for being too “high risk”.

Got us up and running quick!

4 januari 2024
Review zonder uitnodiging
Logo Easy Pay Direct

Antwoord van Easy Pay Direct

Glad we could help!

Beoordeeld met 5 van de 5 sterren

Incredibly knowledgeable

Great company, amazing customer service. They do underwriting so that you never have account issues in the future. The downside to this is that it takes a few days.

But… well worth it so you don’t get shut down. Stripe shut 3 of our accounts down which is what prompted me to find a more secure solution.

These guys rock.

28 december 2023
Review zonder uitnodiging
Logo Easy Pay Direct

Antwoord van Easy Pay Direct

Glad to hear we can help! The amount of clients that switch from Stripe to us from this same issue is huge. Let us know if you have any questions. Looking forward to the future of your business and wishing you the best!

Beoordeeld met 1 van de 5 sterren

Extremely dissatisfied

Extremely dissatisfied. After two weeks I still don’t have anything set up. I emailed them all of my personal bank documents and don’t hear back from them for days.

8 december 2023
Review zonder uitnodiging
Logo Easy Pay Direct

Antwoord van Easy Pay Direct

Hey Kevin! Thanks for sending over additional info per our request. It looks like our specialists have been in contact. You don't have a website, so you have no place to process payments, and we can't verify what you are selling. We are also still missing most of your documents, so there is no way to get you approved.

If you'd still like a merchant account once you get your website set up, we're here to help.

Beoordeeld met 1 van de 5 sterren

I have never dealt with a worse company…

I have never dealt with a worse company in my life. I am not sure if they are going out of business or just the rep Stan is having cognitive decline issues.

Submitted an app 18 days ago and since that time they have lost my bank statements, photo ID and void cheque TWICE. I have called him twice to reminded him that it’s in his email, then he disappears again. Very very concerning.

My boss called to speak with a supervisor today and he advised her there were no supervisors or anyone else to speak with. No supervisors? Very odd.

This is one shady company. I would never ever ever let them handle my money.

17 augustus 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT payment processor

If you process payments online and fall into a high risk category this is the company to use. Ive seen negative reviews and they all appear to be user error so to speak. They aren't magicians, but if you have an ACTUAL business and need great processing, this is who you turn to. After being shut down by multiple processors including stripe, easy pay direct was able to get me setup and running quickly. One thing people need to understand is that they underwrite accounts, so it's not instant approval, it takes a few days.

16 november 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

i have register and i filled all the…

i have register and i filled all the forms at the end i get we cannot provide our services i think this is wast of time and they get my information two im afraid may be used for other propuses im protecting myself

27 juni 2021
Review zonder uitnodiging
Logo Easy Pay Direct

Antwoord van Easy Pay Direct

Hello! I am sorry to hear about your experience. Unfortunately we currently only work with clients in the USA and Canada. And certain products are not eligible for merchant accounts due to government regulations and other issues. I'd love to know why you were declined but since your profile is not verified I can't see any information or look you up in our system. I hope you got your payment processing worked out, and I do apologize for any time we wasted. I would like you to know that all information is kept private as we are a financial institution, and we do not share data with anyone.

Beoordeeld met 1 van de 5 sterren

Very unhappy about the sudden increase…

Very unhappy about the sudden increase in monthly charges. They increased what I had understood as my monthly charges by nearly 400%! :-(

8 juli 2020
Review zonder uitnodiging
Logo Easy Pay Direct

Antwoord van Easy Pay Direct

Hey Chris! I don't see any increases on your account; we only see that years ago, you closed down the business. Wish we could help! Let us know if you decide to process payments at a later date. Thanks!

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