ECBS Reviews 

Don was great, he was patient, helpful and explained everything i needed as we went along. He never got grumpy when i put him off due to other commitments and continued to get me the best prices until i was ready to sign. He planned out how to tie my 3 settings together so contracts will all eventually end on the same day. A great help thanks Don

Absolutely fantastic service Nathan literally did it all and got me a new deal at half the price I was paying before.

Great service through Nathan Stockill. Extremely friendly, helpful and informative. Nathan managed to get us the best overall deal to meet our requirements, whilst still giving us confidence in the quality of the service.

Don has been really helpful and I would highly recommend

James was very helpful as always in assisting with a new site we have taken on. He went over and above assisting with the COT that was required before we could move forward with the agreement.
Would highly recommend.

Don was extremely helpful, taking time to explain the process. We'll be using ECBS again.

Great service from James who helped with switching our Gas supply, everything was simple and delivered in the timescales given, highly recommend.

Used this company to help find a supplier for our electricity. Spoke to Don who helped us find someone a lot better than we had and cheaper! Would highly recommend and ask for Don!

A great support by Don Millican throughout the process of setting up the supply for our new business premises. Great communication, follow-ups, very professional but friendly. The quote he secured for us was quite a bit cheaper than our current rates. He provided a simple comparison table of the selected few providers and talked me through the ins and outs. Highly recommend!

Many thanks to Zach Clark who lead our Gas Installation for us through what was a tricky process. He stuck with us and overcome every issue the suppliers could throw at us and glad to say we are now installed and commissioned and have heat. Highly recommend the service provided.

Excellent service, Nathan Irvine has helped our company since Covid, very transparent and well explained throughout, competitive and efficient. Would highly recommend.

I wanted to take a moment to express my heartfelt gratitude for your exceptional efforts, time, and understanding in helping me sort out my EON Next gas account. Throughout this process, I have had frequent dealings with you, and I can confidently say that you not only possess perfect professional mannerisms but are also an incredibly good human being.
Your dedication and patience made a challenging situation much easier to handle, and your ability to address my concerns so effectively has been truly commendable.
If given the chance, I would wholeheartedly recommend your name for recognition and appreciation to your superiors. You truly deserve it!
Thank you once again for going above and beyond.

we were sold an energy contract by Abbie who i have been informed has left the business and it seems everything that Abbie said was a totally incorrect

Daniel Hackett was efficient and ensured that we were informed of where we were at each stage of completing our contract. Would recommend ecbs.

Adam and the team gave oakleigh residential park ltd the attention to detail service we needed helping us in a difficult market we have the deal we needed and other issues being delt with very happy A chapman director

After having 2months battle with British Gas Business, Kieron and Dan came to our rescue
As a registered charity to be charged incorrectly for backdated VAT a massive charge of £9k , their expertise and caring nature managed to hold us together as a charity and start resolution process very successfully
Thank you to our hero’s at ECBS

David Collins, is knowledge, dependable, proactive and easy to work with. We have used ecbs for a number or years, and cannot fault their service. David is a credit to the business.

SHOCK TO THE SYSTEM

I received a call from ECBS and spoke to Kieron and he explained that we could be owed money back from a payment we were exempt from, upon this discussion he looked in to my bills and notified me that everything was in order apart from our current rates which i was told were high. He managed to get my renewal rates nearly half the cost of what we were paying...opened my eyes he is our Geordie angel.

Excellent customer service from Kieron - couldn't recommend him enough. He managed to more than halve our energy bills and then, just as we had decided which deal to go with, up he popped with an even better one! Will definitely use ECBS in the future!