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Eclipse Travel Reviews 

1.112
•
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

This was our third trip arranged by Eclipse Travel & like our previous trips everything was so thoughtfully and carefully organised. Each accommodation perfectly located and activities specifically a... Toon meer

Beoordeeld met 5 van de 5 sterren

We booked our trip to South America (Argentina, Brazil, Colombia, Peru & Chile) about 2 months before we left, and Eclipse were great with organising everything for us. They managed to get us M... Toon meer

Beoordeeld met 5 van de 5 sterren

We thoroughly enjoyed our Heritage Expedition cruise we booked with Eclipse Travel to Indonesia’s Forgotten Islands. They also organised the booking of our flights before and after the two week cruis... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted a hard to get tour ar short notice. Eclipse made it possible. Although I live in Australia I was well supported by Cathy Allden in the NZ office. When difficulties arose Cathy was available.... Toon meer

Bedrijfsgegevens

  1. Reisbureau
  2. ook in
  3. Cruiseorganisator
  4. Culturele rondleidingen
  5. Touroperator

Over Eclipse Travel

Geschreven door het bedrijf

At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Latin America. As one of Australia’s leading travel experts, we’re passionate about delivering seamless, personalised adventures that reflect each traveller’s unique interests, dates, and budget.

Our team of seasoned travel professionals brings firsthand knowledge and deep expertise to every itinerary, ensuring exceptional value and unforgettable experiences. Whether it’s a wildlife-focused safari, a small ship expedition cruise, a romantic honeymoon, or a multigenerational family holiday, we design journeys that inspire wonder and foster meaningful connections with nature and culture.

We’re proud to champion responsible tourism, working with trusted local operators and promoting sustainable practices that protect the environments and communities we visit.

Let Eclipse Travel be your trusted companion in discovering the world’s most captivating corners. Are you ready for an adventure of a lifetime?

ECLIPSE TRAVEL

Geschreven door het bedrijf

Australia’s leading tailormade travel experts
At Eclipse Travel, we specialise in crafting tailormade journeys to some of the world’s most extraordinary and remote destinations, including Antarctica, the Arctic, Africa, and Central and South America. We aim to inspire and facilitate incredible journeys that cater to our clients' unique interests, travel dates, and budgets, all while promoting responsible tourism and a deep appreciation for the world's most stunning and unique environments. From wildlife-focused adventures to small ship expedition cruises, honeymoons to multigenerational family holidays, we pride ourselves on crafting personalised trips that capture the essence of each locale, providing unforgettable memories and exceptional value for money.
Our People
At Eclipse Travel, we love travel – and we think it shows in the way we run our company. Our travel specialists are endlessly enthusiastic, and have intimate, first-hand knowledge of the destinations we offer from years spent travelling to and living in those destinations. We pride ourselves on the first class, personal service you’ll receive from the moment you contact us until you touch down again, home from the trip of your lifetime. Everyone on our team will work hard to impress you, so that if you ever feel the urge to take off on another adventure, you’ll come back to us – or even recommend us to your friends and family!
Our Product
We’ve sourced the leading products and the best local operators to ensure your adventure is pure enjoyment, free of hassles. Our specialties include experience-filled adventures, safaris, small ship cruising, honeymoons, family trips, world-class treks, and luxury travel. We regularly revisit our regions to discover new offerings and perform quality checks on our trusted products. Whether you’re dreaming of exploring Antarctica, the Arctic, Africa, or Central and South America, simply let us know where you want to go, and we’ll take care of the rest!

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.112)

174 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Quote was way too expensive

Quote was way too expensive, no travel consultant can give an estimate on a 6 week vacation before they have begun the quoting process and then when the itinerary is completed be with in a few hundred dollars. Also itinerary should be price itemised. I was quoted $25.000 per person. The reality is I did the same itinerary I requested independently and it cost total $ 25.000 to $28.000. For both of us combined. Almost half your quote. Also my cost was fully inclusive. All meals, all sightseeing, all accommodation, all flights, all spending money, including our shopping.
Why was your quote so high?
The lodge in Iquitos was very expensive but worst of all the guide was on his phone ( not talking on phone but going through social media or similar) while we were looking for wildlife. Admittedly he was good at spotting wildlife but I believe we would have seen many more if he was paying attention all the time. Also the meals were very bland and many dishes were repeated at almost every meal.
I independently booked Manu rainforest as a second jungle adventure for 7 nights / 8 days. it was considerably cheaper, the food was amazing, the guide was very knowledgeable and attentive, talked about the fauna and wildlife. We did many more hikes, jungle cruises and canoeing than Iquitos. The lodge was not as upmarket as Iquitos but that was what was expected in the Amazon jungle.

22 juli 2026
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Antwoord van Eclipse Travel

Shirley, we’re sorry to hear our proposal did not meet your expectations. Following several weeks of detailed consultation and itinerary revisions with your Travel Designer, I can see the quote accurately reflected the complete six-week tailor-made itinerary you requested, including accommodation, activities, transfers and internal flights. We respect your decision in the end to arrange most of the journey independently as you were seeking a lower cost option, although your trip's final cost is therefore not directly comparable with our proposed itinerary inclusions, suppliers, and the service of having all details and logistics managed for you. I appreciate your separate feedback regarding the Iquitos experience actually booked through us. We hope you had a lovely time in South America.

Kind regards,
Hilary Dubyk
General Manager

Beoordeeld met 5 van de 5 sterren

Advice from the experts

Our southern African trip (South Africa, Zimbabwe & Botswana) was fantastic. We are experienced travellers and this is the first time we have ever used a travel company to plan and book our trip. We are so glad we did. After discussing with us our interests, the itinerary they suggested was excellent, offering a variety of iconic African experiences. The booking process was smooth and efficient, and the pre-trip information provided was comprehensive and informative. Organisationally, everything went without a hitch, with all accommodation, transfers, tours, and pickups in place. It was a pleasure to have all of this done for us in advance so we could just concentrate on enjoying the experience.

3 juli 2026
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Antwoord van Eclipse Travel

We’re honoured that you entrusted us with your first professionally planned holiday, Richard and Chris. It’s wonderful to hear the itinerary captured your interests perfectly and allowed you to simply enjoy the best of Southern Africa.

Beoordeeld met 5 van de 5 sterren

We had an absolutely fantastic trip to South America

We had an absolutely fantastic trip to South America, and Lara and the team were amazing from start to finish. They were extremely communicative, helpful, and always kept us informed throughout the journey.
The entire itinerary went exactly to plan. At every airport, there was someone there to meet us, which made arriving in each new destination completely stress-free. All of the transfers were organized perfectly, and everything ran smoothly and efficiently. Our guides in each destination were knowledgeable and went above and beyond to make our trip amazing.
We felt very well looked after throughout the whole trip and had complete confidence that everything was taken care of. We would highly recommend Lara and the team to anyone planning a trip to South America. Their organization, communication, and attention to detail made our holiday to South America a truly enjoyable and memorable experience. I cannot wait to plan another trip to South America !

4 juli 2026
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Antwoord van Eclipse Travel

Thanks Nicole! Lara and the team are thrilled to hear how well cared for you felt throughout your South American adventure. We can’t wait to help you plan your return!

Beoordeeld met 5 van de 5 sterren

A reliable and helpful travel agency

This is my second time engaging with Eclipse Travel in arranging my travels. I have found them to be reliable and helpful.

29 juli 2026
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Antwoord van Eclipse Travel

It was a pleasure to assist with your travels again, Ray. Thank you for continuing to place your trust in our team.

Beoordeeld met 5 van de 5 sterren

Excellent service

Fantastic service from Lyndal whose organisation and customer focus was superb and when issues arose from Rwandair Tiffany and the team were exemplary in devising an excellent solution.

12 juli 2026
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Antwoord van Eclipse Travel

Thank you for your kind feedback, Peter. We’re especially pleased the team was able to find an excellent solution when the airline issues arose.

Beoordeeld met 5 van de 5 sterren

A well organised tour, very special

I was overwhelmed with the number of animals I saw. Eclipse Travel booked me on the Off the Beaten Track package in Tanzania, which was perfect for me. It exceeded my expectations. The quality of the accommodation was very high. And I really appreciated the care and attention shown to me as a solo traveller. The game drives were full on. But even so, I was so hooked on observing the animals that I could have done another 1 or 2 drives (maybe in other parts of Tanzania). Next time!

5 juli 2026
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Antwoord van Eclipse Travel

It sounds as though Tanzania truly captured your heart, Sheila! We’re so glad the itinerary suited you perfectly as a solo traveller. We’d love to help plan those extra game drives next time.

Beoordeeld met 5 van de 5 sterren

Trip of a lifetime to Spain - Thank you Eclipse Travel Team

All details were arranged to the plan and executed by the ground team perfectly.
Hotels selected for us were in great locations and matched our needs. Tours and drivers were all first class and felt we didn't need to worry about a thing as we explored Spain for the first time.
Tim and the team at Eclipse Travel flawlessly executed a trip of a lifetime for our family. Thank you all!

22 juli 2026
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Antwoord van Eclipse Travel

Thank you for trusting Tim and the team with your family’s first journey through Spain, Heath. We’re so pleased it all came together exactly as planned, allowing you to enjoy every moment!

Beoordeeld met 5 van de 5 sterren

Mark the fanstantic driver we had last…

Mark the fanstantic driver we had last week based at Newcastle. He was an excellent driver . Explained everything about the tour daily , help so so much with Peter as he is disabled praise goes to him . Hopefully our next booking he will be there Thankyou .

27 juli 2026
Review zonder uitnodiging
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Antwoord van Eclipse Travel

Thank you for your kind review, Elizabeth

Beoordeeld met 5 van de 5 sterren

Trip of a lifetime Peru and Ecuador

Daniel at Eclipse Travel put together an amazing tour for 6 of us, all friends. Starting in Lima, flew to Cusco, staying in the Sacred Valley in wonderful accommodation, visiting the Chinchero markets on Mothers' Day, lunch at communities in the area, eating fresh local food, visiting the ruins at Ollantaytambo, then on to Machu Pichu by train and back to Cusco. All 3 Peruvian guides were so knowledgeable, and great to be with. But wait, there's more-flew to Ecuador, and spent 3 days exploring the volcanoes, even climbing one of them, seeing condors and hummingbirds. Next was the Amazon, to the Napo Wildlife Centre, where our guides showed us another world, and taught us how important the people and communities of the Amazon are to keeping that environment alive supporting the planet. Every experience was rich, each guide was superb, and we loved Ecuador. To finish, the most special place in Hacienda Zuleta, where 2 days saw us immersed in another community, learning of culture and wildlife, including helping to protect the condors of Ecuador. Everything went smoothly, every experience suited us, the accommodation was excellent, the food extraordinary and delicious, and we were mesmerised by the sounds, sights and people of Peru and Ecuador. Thankyou, Eclipse.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Eclipse Travel

What an incredible journey to share with friends, Anthony! Your experiences across Peru and Ecuador sound truly unforgettable.

Beoordeeld met 5 van de 5 sterren

The Earth’s Precious Jewel

After our Quark expedition was cancelled I contacted Eclipse. Cathy organised our expedition to Svaalbard and it was fabulous. She was the ultimate professional, warm, informative, responsive and of great support. Our next trip will be with Cathy and Eclipse! Thank you to all!

29 juni 2026
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Antwoord van Eclipse Travel

We’re so glad Cathy was able to turn a disappointing cancellation into a fabulous Svalbard adventure, Kate. She’ll be delighted to help plan your next journey when the time comes!

Beoordeeld met 5 van de 5 sterren

Top marks from start to finish

From start to finish, the personal attention provided by Blake and the Eclipse Travel team was fantastic! We didn't know what to expect initially and all expectations were exceeded. We felt well supported throughout the entire process and no questions went unanswered. Oh yeah- the trip itself on SH Vega around Svalbard was phenomenal too! Highly recommend- we will use Eclipse again without hesitation.

8 juli 2026
Review zonder uitnodiging
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Antwoord van Eclipse Travel

Thanks for your lovely review, Kelly! So glad to hear you had such a wonderful planning experience and also travel experience. We look forward to helping you on another adventure in the future!

Beoordeeld met 5 van de 5 sterren

The care and attention paid to the…

The care and attention paid to the planning of our trip to Africa taking into account my wife’s mobility issues.

15 juli 2026
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Antwoord van Eclipse Travel

Thank you, Graham. We’re so pleased your journey through Africa was comfortable and enjoyable for you both.

Beoordeeld met 5 van de 5 sterren

Great for South America

Eclipse Travel were very professional in helping us to plan our South American holiday. Their travel consultant, Meike, has excellent first-hand knowledge of South America. She listened carefully and followed up thoroughly to produce an itinerary that all hung together really well. As an out-of-town residents, we had no issues dealing with a Sydney-based company. Every pick-up and transfer went like clockwork. The result was a great holiday with a series of brilliant destinations.

1 juni 2026
Review zonder uitnodiging
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Antwoord van Eclipse Travel

Thanks for your kind words Tony! So glad to hear you had an amazing trip with Meike's expert assistance.

Beoordeeld met 3 van de 5 sterren

Amazing nature, do not recommend driving

The nature was amazing and the tour provider did a good job of cramming everything we saw within 8 days. We were a little bit misinformed about how hard the travel would be between sites. 4-8hrs per day in a 4WD. The tour should have probably been sold more like a 4WD adventure as that’s what we did most of the time because the road were so terrible. We later found out that there is an option to fly between locations, which would have saved us many days in travel and we would have been able to see a lot more. We wish we had of known this was an option and how long the driving was at the time of booking. That said, all the tour guides/drivers were amazing and the nature was great.

26 juni 2026
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Antwoord van Eclipse Travel

We’re glad you enjoyed the remarkable nature and your excellent guides, Olivia, but we’re sorry the lengthy driving times and fly-in alternative weren’t made clearer during planning. Your feedback highlights important information that should be communicated upfront, and we appreciate you bringing it to our attention.

Beoordeeld met 4 van de 5 sterren

Eclipse Travel Recommended

Eclipse Travel while not being exceptional provided all the necessary services to support the tour booked.

7 juli 2026
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Antwoord van Eclipse Travel

Thanks for your feedback, Grant

Beoordeeld met 5 van de 5 sterren

Mexico tour

All transfers on time. Hotels very comfortable. Only issue we had was on an internal flight where no luggage was booked for the infant and his luggage cost us $400 to have checked. Otherwise tour went very smoothly and all guides and drivers were wonderful. Am hoping to travel to japan next year and hopefully you do tours there as would live to use you again

3 juli 2026
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Antwoord van Eclipse Travel

Thanks so much for the review, Bev! I'm so glad you had a wonderful time in Mexico. Sorry to hear about the luggage issue on the internal flight - we will be sure to learn from that oversight. But it's great to know everything else ran smoothly and we'd love to assist with your next trip.

Beoordeeld met 5 van de 5 sterren

Daniel at Eclipse Travel was a terrific…

Daniel at Eclipse Travel was a terrific agent - very helpful and responsive, understood the type of things our group wanted to do and advised us well on itinerary and locations. He knows South America so well and had great ideas and knowledge.

7 mei 2026
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Antwoord van Eclipse Travel

Thanks so much for your kind words, Diana! I'll be sure to pass this on to Daniel. He'll be thrilled to hear you enjoyed his recommendations, and we hope you had an incredible time in South America.

Beoordeeld met 3 van de 5 sterren

We loved gjtravel Iceland trip

We loved gjtravel Iceland trip. We booked through eclipse travel. We weren’t impressed with eclipse travel. We didn’t feel our representative was friendly or reached out much after booking.

26 juni 2026
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Antwoord van Eclipse Travel

Thanks for your feedback. I'm really pleased to hear you loved your Iceland trip, but I'm sorry we didn't meet your expectations when it came to the service you received from us. We appreciate you taking the time to share your experience, as it helps us continue to improve.

Beoordeeld met 4 van de 5 sterren

Great trip to Uganda!

Booking process was easy and I got some good additional suggestions from Luke, who did my booking. The trip was well organised and everything went smoothly, accommodation was lovely. Seeing the Shoebill Stork was a wonderful experience.
Only reason for a 4 instead of a 5 was the gorilla trek, which was a bit out of Eclipse's control. I asked for an easy trek and actually got a very hard one, because I was travelling alone and the numbers were not in my favour. Even the porters said it was a difficult walk and it was not enjoyable at all. Still good to see the gorillas, but would have been so much better if they hadn't gone into the bushes by the time we arrived.

24 mei 2026
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Antwoord van Eclipse Travel

Thanks so much, Sue! I'm so pleased you enjoyed your Uganda adventure and that Luke helped make the planning process easy. I'm sorry the gorilla trek wasn't the experience you were hoping for, but it's wonderful to hear seeing the shoebill and the gorillas still made the trip a memorable one.

Beoordeeld met 5 van de 5 sterren

South & Central America Adventure

We were planning a trip to South America and were recommended Eclipse Travel by a friend of a friend. We contacted them and worked with Daniel, who was very attentive to our needs. He understood our requirements as active 60-plus year-olds who enjoyed food and wanted to visit Machu Picchu in Chile and Iguazu Falls. We subsequently extended our trip to Central America, resulting in a two-month adventure through Chile, Argentina, Peru, Mexico, Belize and Guatemala. The itinerary was well-paced, offering a variety of activities. The local travel teams were exceptional and we encountered no issues. Communication was excellent, from the documents on the portal to the local teams contacting us the day before to confirm timings. We highly recommend Eclipse Travel and intend to use them again.

1 juni 2026
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Antwoord van Eclipse Travel

Thank you so much, Lyndel! It sounds like an incredible adventure, and we're so pleased Daniel was able to help bring it all together. We really appreciate your recommendation and can't wait to help plan your next trip.

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