Excellent service from ordering to delivery.

I have used eDecks on multiple occasions for DIY landscaping supplies and they have always been value for money and great delivery.

Bad finish on online payments system required a phone call

For the price, I expect better. I paid £500 for the contemporary pergola and had to do a lot of unexpected work to get it built. I ordered spikes to go into soft ground which are the right size if the posts hadn't been sanded to a smooth finish. There was 3mm gap on all sides and sleeves were not provided. I had to cut wood to fill the gaps too make the posts tight and finish with filler to make them waterproof and keep rain from pooling and rotting the wood over time. None of the roof pieces were cut to the right size and were too tight to install. I had to make every slot in the wood wider to fit. The top of one of the posts was also broken on delivery. I do not recommend this company and will not use them again.

Excellent stringer kit, easy to install and with everything required.
Original delivery date was rescheduled but the driver gave great communication the day before delivery so there was minimal inconvenience to me.
Will definitely be using them again when it is time to renew my decking.

Excellent product delivered quickly on time and easy to install.

Great decking, great value.

Charged for a sample which was crazy it was 3 inches square and £2.99 I happily spent my £5k elsewhere, and they kept hassling me for an order and a review.

I don’t think they think much about the customer from my very brief interaction.

Glad I found out what I did prior to any significant order

The process from ordering on the website to amazing delivery from Gary was brilliant. The pricing is really competitive and Gary the delivery man walked all my wood to the side of my house (as I had to go out unexpectedly).
Would really recommend Edecks and will definitely use them in the future.

The quality of all materials supplied is excellent: including the fixings, with a generous number of screws and the joists and boards being in perfect condition.

I Purchased two 1.5m x 1.5m kits. I put these together to form a 3.0m x 1.5m platform to house two Keter bin stores: the actual size of the platform being 316 x 150 with the outer and inner joists. I fixed fascia boards to front and sides. I purchased an extra board for the extra width of the platform.

The decking boards in one of the kits were all exactly 150cm long but, the boards in the other kit were all short by 1cm at 149cm. This was not a problem in this instance as the short ends went to the back of the platform and were covered by the bin stores with the backs of these against a wall.

Delivered on time and driver was very helpful.
Quality is great

Quick delivery, good products and reasonably priced.

Quality product, fast delivery, very happy!

Poorly delivered as individual pieces of wood, still no idea if it's complete as I can't seem to workout what goes, instructions did seem easy to understand however as wood is not marked accordingly, it will make this harder, when I contacted customer service, they said the wood is sometimes heavy for the driver so they remove as is

Great price, God quality. The delivery was a day earlier than they suggested which was appreciated. Would use edecks again if I need more fence panels.

Great selection of products, good pricing and fast delivery. Very friendly delivery driver.

I have used this company over the years and they are my first choice for decking. I built a garden room 12 years ago and the timber is still in great condition. Very friendly delivery as well as good prices of course

Fantastic product and great service. Ordered 75 composite fencing panels on a Monday and true to their word they were delivered Thursday of the same week. The delivery driver was very helpful and offloaded the panels by hand and put them exactly where we wanted. Couldn't ask for more.