ElectroMarket.co.uk Reviews 

1.614
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The radio is excellent and the delivery was very fast which was surprising as I have had many problems with Evri in the past. Your delivery courier was quoted as Yodel on the order.If I had known... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wanted to order a decent karaoke set up but had no knowledge/experience/clue! The Electro Market website seemed comprehensive and reasonably priced. Mike in their sales team was extremely helpful an... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought a speaker system but overestimated the power requirement for the occasion. I spoke with customer services who were very helpful and guided me through the return process. I duly arranged and p... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great product and customer service. My parcel was “lost” by Evri but Electromarket quickly arranged for a replacement to be sent, via In-Post, which I received the next day. I found customer service... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Elektronicawinkel

Geschreven door het bedrijf

Welcome to ElectroMarket, a leading affordable Sound & Light retailer based in the United Kingdom. Founded back in 2004, we are proud to offer the largest selection of quality sound and light equipment for our customers across the UK. From active speakers to DJ amplifiers, electronic drum kits and disco lights, you'll truly find a collection of products you wouldn't anywhere else. At ElectroMarket, we pride ourselves on the highest quality customer service and everything we do rotates around that. All of our customers should love shopping with us and never have to worry about any purchase they make. We are also one of the only brands in the industry to offer a 2-year warranty and up to 60-day returns on all online purchases.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,7

Alle reviews

(1.614)

121 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Fantastic service

Ordered no problems, kept up to date on order, fast delivery !!

28 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Arienne,

Thank you for your fantastic service, you have had from us.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Great speakers

Great speakers for what a need and a great price

27 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Robert,

Thank you for your 5* review about the product and price.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Happy customer

good pricing, prompt delivery and after sales service

16 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Thanks for the great 5 star review, so happy to hear every aspect of your order has been good for you!

Beoordeeld met 5 van de 5 sterren

Audizio RC32 Vinyl Record Storage Case - Black

I purchased a Audizio RC32 Vinyl record storage case for a birthday present. I was very pleased with it, it was a good quality product and excellent value for money.
The purchase was easy to make, customer service, communication and delivery was good. I would recommend this product and would shop with ElectroMarket again in the future.

23 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi, thanks for your wonderful review, it's really appreciated!

Beoordeeld met 5 van de 5 sterren

Online Speaker order

From ordering g online to delivery, excellent service and delivery service.

21 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Paul,

Pleased to hear about the excellent service you have had throughout the process.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Items as described

Items as described, fast dispatch, fast delivery, all 5 star.

21 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi David,

Thank you for your 5* review.

Kind Regards

Beoordeeld met 5 van de 5 sterren

For a start I felt safe using this…

For a start I felt safe using this company the customer service was excellent and very efficient made me feel safe

20 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Stephen,

Thank you for your 5* Review about the excellent service you have had throughout the process.

Kind Regards

Beoordeeld met 5 van de 5 sterren

Great product

Great product, very competitively priced (actually this was the cheapest available) and next day delivery too. Thank you ever so much.

19 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Dave,

Very pleased to hear how happy you are with the product and price.

Thank you for your review.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Good price and quick delivery

Good price and quick delivery. Lights are excellent for the money.

6 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Thanks for taking the time to leave a great review Tim. Fantastic to know you are happy with the products you have purchased.

Beoordeeld met 5 van de 5 sterren

Very speedy delivery

I got next day delivery and it was also free. Package arrived intact and works very well. I would buy from this company again in the future

15 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Thank you for the review Xander! It's wonderful to hear you had a good experience and will shop with us again in the future.

Beoordeeld met 5 van de 5 sterren

Everything was spot on with your…

Everything was spot on with your company but Yodel delivery was not a good experience they said sorry we missed you for 2 days but my cctv showed they never called

8 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi, we're really sorry for the delivery issues you experienced with your order, but glad to hear the service we provided was spot on for you! If you need any further support with this we will be happy to assist you.

Beoordeeld met 4 van de 5 sterren

Good customer service

My product purchase had a fault and they quickly collected and replaced with new good product. This is good customer service.

5 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi John,

Pleased to hear about the good service you have in getting a replacement product sent out.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Purchased a 15” LED PA system

Purchased a 15” LED PA system.
The wireless mic was faulty so when I explained to customer service that I bought it for a weekend away with friends and time was short they organised collection of the faulty unit & delivery of the new unit the next day.
I’d also expressed my concerns about Yodel being able to keep to the delivery timeframes so they very kindly used DPD.
What can I say, all sorted.
You can judge a good company on its goods but also on how it responds when things go wrong.
There is still customer service out there 👏🏻
…. and the weekend went well, thank you.

8 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi,

Thank you for your 5* review about the experience you have had.

Kind Regards

Dean

Beoordeeld met 1 van de 5 sterren

I’m extremely disappointed with the…

I’m extremely disappointed with the misinformation I was given on the phone by ElectroMarket yesterday (Friday). I wanted to buy an item to use for today (Saturday), and I didn’t want to risk ordering it for next day delivery and it doesn’t get to me so I called to ask about collection options. I was informed that their warehouse is open till 8pm on weekdays and limited hours on Saturdays, closing at 4pm. I live over an hour’s drive away so I thought rather than risk getting stuck in traffic during busy hours on a weekday, I’ll rather just go today (Saturday morning) when the roads are clear. I tried have ring up ElectroMarket only to find that they are shut today and their warehouse is not open either. Very disappointed. I really needed my item for an event today.

9 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi,

I am sorry to hear you have had a wanted journey and the wrong information was given.

Our warehouse is open till 8pm weekdays and till 2Pm on a sunday.

So I apologises if the information you were given was not correct.

Kind Regards

Dean

Beoordeeld met 4 van de 5 sterren

Great service and very pleased with the products

Great service and very pleased with the products. Will buy from EM again. Only hitch was learning my way around the despatch process via Yodell. Ordered five items and each had its own Yodell delivery code (I had opted for quickest delivery) but they were split between separate Yodel deliveries several hours apart. But no visibility of this so was worrying initially that order had been short-shipped requiring a call to both Yodel and EM help lines.
We have to look out for them (Yodel) as we have found they frequently skip deliveries and take back to depot if they can’t locate the delivery address quickly enough (30 seconds!). This is a particular problem for larger items that have to be delivered in person to the consignee which these were. Fortunately all were delivered in the end.
Learning point: Customer to be emailed the Carrier delivery codes for every item to facilitate easier tracking with the Carrier

29 april 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Ken,

Thank you for your 4* review about the great service you have had and the feedback about the experience you have had with Yodel.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Great product and delivery service

Excellent delivery and product pricing. The goods arrived next day and well packed. The radio looks good value for money and easy to set up and operate.

6 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Ken,

Pleased to hear about the excellent delivery experience you have had and the good value with the product.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

Great service

Great communication and quick delivery!

25 april 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Diana,

Thank you for your 5* Review about the communication and the quick delivery.

Kind Regards

Dean

Beoordeeld met 5 van de 5 sterren

sales rep dean was very helpful and…

sales rep dean was very helpful and sorted my problems quick and easy it was a very good experience would buy from this shop again in the future carl.

1 mei 2025
Review zonder uitnodiging
Logo ElectroMarket.co.uk

Antwoord van ElectroMarket.co.uk

Hi Mike,

Really pleased to hear how helpful Dean was for you and the good overall experience you have had with us.

Kind Regards

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