Elesi Reviews 

2.202
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great shop and exceptional help from Adina when Royal Mail lost our parcel first time round. She dealt with it so well, quickly contacting them and establishing it had not been delivered correctly and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This company has the best customer service I have experienced in years! I had a problem with a light which had been damaged in delivery. It was easy to contact their customer service and there was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Superb products and amazing customer service Ordered some Soho Lighting face plates and some pendant lights. One shade was slightly dented so I emailed them and within the hour I had a response and n... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Elesi always provide high quality products. This is the third batch of lights we’ve purchased, never had an issue with the product. The only thing that could be better is more documentation on the lig... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Lampenwinkel
  2. ook in
  3. Bouwwinkel
  4. Elektrische apparatuur winkel
  5. Gloeilampleverancier
  6. Lampenfabrikant
  7. Lampengroothandel

Over Elesi

Geschreven door het bedrijf

Our vision is to bring beautiful, safe and efficient lighting and electrical products to UK homes. We ensure that all of our products are efficient (low energy consumption) and safe, conforming to all essential legislative certification and testing requirements.



Our purpose is to find and work with high quality niche electrical and lighting manufacturers who are dedicated to producing products which are:



Visually Appealing

Safe & Reliable

Manufactured with an Ethical and Environmental Conscience

High Performing & Efficient



You can be assured that all of the products you buy through Elesi are responsibly sourced, tested and certified and because we are so confident in the products we retail, they come with longer than average guarantees and at very competitive prices for the quality of product on offer.



We always try to provide in-depth and useful product information on all our ranges, however, if you can’t find what you need please contact our knowledgeable customer service team who are always happy to help.

Elesi Lighting

Geschreven door het bedrijf

Free UK delivery on orders over £25!

10% off first order when you join our mailing list!

10% off first order when you join our mailing list!
Up to 15 year guarantee on our products!

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,7

Alle reviews

(2.202)

143 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very good quality

Very good quality, good price and quick shipping

16 januari 2026
Logo Elesi

Antwoord van Elesi

Hi Ryan,
Thank you so much for this kind review! We are really grateful that you took the time to write this and we're so pleased that you're happy with our service and products.
We look forward to working with you again.
All the best from the team at Elesi

Beoordeeld met 5 van de 5 sterren

Great products... Amazing company

Great products, beautifully and carefully packaged to protect each individual item. Everything looks chic and thoughtfully presented, like it’s genuinely loved and cared for.
The personal customer service is absolutely amazing too. My antique brass switches always grab my friends’ attention — they look so elegant, luxurious, and stylish.

13 januari 2026
Logo Elesi

Antwoord van Elesi

Hi Teajay,

Thank you so much for leaving us this glowing review. We are so happy to hear that you are happy with our products and our service.

We look forward to working with you again in the future.

best wishes from the team at Elesi

Beoordeeld met 5 van de 5 sterren

My kitchen light review

I simply love my new kitchen light. It looks elegant and expensive but was not.
Of all the kitchen lights, I viewed this was my first choice so I am very satisfied.
Kathleen Goddard

30 december 2025
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Antwoord van Elesi

Hi Kathleen,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. We're delighted to hear how pleased you are with your products!
Thank you also for choosing us, we look forward to working with you again in the future. Best regards from all at Elesi

Beoordeeld met 5 van de 5 sterren

Great products and quick delivery

Great products and quick delivery. Will definitely use again.

13 januari 2026
Logo Elesi

Antwoord van Elesi

Hi Fraser,

Thank you so much for leaving us this kind review, we are very happy to hear that you were happy with our products and our service.

We look forward to working with you again in the future.

With best Wishes

The Team at Elesi

Beoordeeld met 1 van de 5 sterren

dreadful service

did not return extra payment for next day. took forever

13 januari 2026
Logo Elesi

Antwoord van Elesi

Hi Hayden,

Thank you for your feedback.

We’re sorry for the inconvenience caused by the delay and appreciate your feedback.

One of the team will be in touch to resolve this for you shortly.

Kind regards
Elesi Lighting

Beoordeeld met 5 van de 5 sterren

Great producrs

High quality products received, fast delivery and great prompt customer service. Impressed

11 januari 2026
Logo Elesi

Antwoord van Elesi

Hi Jo,

Thank you so much for leaving us this lovely review.

We are very happy to hear that you were pleased with our products and our service.

From all the team at Elesi

Beoordeeld met 5 van de 5 sterren

Good product and delivery

Good product and delivery

28 december 2025
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Antwoord van Elesi

Hi James, thank you so very much for this kind review. So glad you were pleased with the quality of our products. All the best from the team at Elesi

Beoordeeld met 5 van de 5 sterren

Website is easy to follow

Website is easy to follow. Delivery was prompt too

5 januari 2026
Logo Elesi

Antwoord van Elesi

Good afternoon,
We’re pleased to hear that you found the website easy to follow and that your delivery arrived promptly.
Thank you for choosing to use us and we look forward to seeing you again soon!
Kind Regards,
Elesi

Beoordeeld met 5 van de 5 sterren

Setting the standard for online retail

I’ve ordered all new Soho flat plate sockets and switches for our basement conversion from Elesi. They are always quick to respond to product or fitting queries (trust me, I had plenty) and ship fast too. Other companies could learn a thing or two from them. Well done.

13 januari 2026
Review zonder uitnodiging
Logo Elesi

Antwoord van Elesi

Hi Carly, thank you so much for taking the time to leave this lovely review! We pride ourselves on great service, it’s lovely to hear that you were so pleased with our work. Thank you for choosing to use us and we look forward to seeing you again soon! Kind Regards Elesi

Beoordeeld met 5 van de 5 sterren

Really happy

Really happy, thank you.

19 december 2025
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Antwoord van Elesi

Hi Paul,

Thank you for your review. We are pleased that you are happy with your purchase!

If there is anything else that we can help you with in the meantime, please do let us know.

Kind regards
Elesi Lighting

Beoordeeld met 5 van de 5 sterren

An electrician's seal of approval

As an electrician I have dealt with many makes of product and many different companies. These products are of exceptionally good quality, the finishes superb, and an excellent range of finishes to choose from. The company themselves are outstanding; efficient and friendly, with fast delivery. They are a company that listen. In this particular instance I couldn't find exactly what I wanted on line, and they swapped the colour of a switch to suit my customers needs. I happily recommend them to everyone.

11 december 2025
Review zonder uitnodiging
Logo Elesi

Antwoord van Elesi

Hi Geoff,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re happy with both our products and our service. It means a lot to know that our attention to quality, range of finishes, and flexibility made a difference for you and your customer.

We really appreciate you taking the time to share your experience and for recommending us.

We look forward to working with you again on future projects!

Kind regards
Elesi Lighting

Beoordeeld met 5 van de 5 sterren

Irum

Easy to talk to n a great help

18 december 2025
Logo Elesi

Antwoord van Elesi

Hi Areena,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for.
It was a pleasure to have helped you and we are really happy to hear you were pleased with our service!
Best wishes from all at Elesi

Beoordeeld met 5 van de 5 sterren

Great product

Great product, communication and service.

17 december 2025
Logo Elesi

Antwoord van Elesi

Hi Kate,

Thanks for the great review! We’re so pleased you were happy with the product, communication, and overall service, we really appreciate your support.

Kind regards
Elesi Lighting

Beoordeeld met 5 van de 5 sterren

Fast response

Fast response. Lovely quality. Beautifully wrapped. Quick delivery

31 december 2025
Logo Elesi

Antwoord van Elesi

Hi CT,

Thank you for your feedback.

We’re glad to hear you were happy with the quality, packaging, and delivery.

We appreciate your support.

Kind regards
Elesi Lighting

Beoordeeld met 5 van de 5 sterren

Excellent Service

Excellent service, with goods delivered on time

8 december 2025
Logo Elesi

Antwoord van Elesi

Hi,

Thank you for this kind review.

We are happy to hear that you are pleased with our service.

Regards

Team Elesi

Beoordeeld met 5 van de 5 sterren

Great customer service

Ordered the Soho lighting brushed brass sockets and switches. Lovely products. The wrong faceplate was on the usb charger socket. This issue was quickly resolved and a replacement arrived the next day.

9 december 2025
Logo Elesi

Antwoord van Elesi

Good afternoon,
Thank you for taking the time to share your feedback. We're delighted to hear that you are pleased with the quality of our products and that our team was able to resolve the issue with the faceplate promptly.
Thank you for choosing to use us, we look forward to working with you again in the future.
Kind regards,
Elesi

Beoordeeld met 5 van de 5 sterren

Great company

Great company, one socket arrived broken contacted customer services new socket send very quickly. Will definitely use this company again.

9 december 2025
Logo Elesi

Antwoord van Elesi

Hi Mark

Thank you for leaving us this lovely review we are happy that you were pleased with our service and look forward to working with you again.

May we wish you a Happy New Year

Regards from the team at Elesi

Beoordeeld met 2 van de 5 sterren

Good quality switches and sockets, but avoid returning anything

Good quality switches and sockets, albeit pricey.
But the refunding process is a joke, 3 x weeks after product arrived back to them, it is still not refunded. So make sure you know what you order and in the right quantity, otherwise be prepared to wait and chase for your money back

4 december 2025
Logo Elesi

Antwoord van Elesi

Hi Adrian,
We're pleased to hear that you're happy with the quality of our switches and sockets, though we're very sorry to learn about your experience with the return process.
That’s definitely not the experience we want for our customers. Someone from our team will be reaching out to you today to look into this further and see how we can make things right.

Thank you for sharing your feedback, it helps us improve both our products and service.

Kind regards
Elesi Lighting

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, excellent product

21 december 2025
Logo Elesi

Antwoord van Elesi

Hi Mark,
Thank you so much for taking the time to leave this glowing review, which we are really grateful for. We're are delighted to hear how pleased you are with the quality of our products and the service received.
Thank you for choosing us, we look forward to seeing you again soon!
Kinds regards,
Elesi

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