ELFI Reviews 2.270

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I had the pleasure of working with Kait Zubli and the experience couldn’t have gone any smoother! Kait stayed on top of my to do list and helped me navigate through some issues I was having signing my... Toon meer

Beoordeeld met 5 van de 5 sterren

We worked with Stan Mitchell to secure some loans for our son. It turned out to be a bit more complicated on our end for a few reasons - but working with Stan was a godsend. He worked diligently with... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Stan Mitchel made this process so much less stressful for me. This is the first loan I have ever successfully refinanced, i had a lot of questions and he broke everything down for me so i understood w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Spent long hours trying to find a good rate for refinancing loans for my son, finally found it and thanks to ELFI! It took very little time from start to end. All along had help from customer service... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schuldbemiddelaar
  2. Financieel adviseur

Info over ELFI

Geschreven door het bedrijf

Ready to refi?*

Use the quick links below.

See Your Rate: Prequalify Online
Learn More About Refinancing

* Subject to credit approval. See terms and conditions on ELFI.com for more information.

With flexible terms and some of the student loan refinance industry’s lowest rates, ELFI empowers individuals and families to get ahead on their student loan debt. We provide a 100% online application process paired with award-winning customer service led by experts in the student loan industry who are there to address your every need.

To change the student loan paradigm, we started at the ground level and built a different kind of business. Each ELFI customer is paired with a Personal Loan Advisor (we call them PLAs) who stays with them through every step of their refinance journey.

From answering questions during the application process to making sure you have your documents in line – you have one person who acts as your trusted advisor throughout. Making it easy on our customers is how we define good customer service.

It’s not just a business. It’s in our DNA to help our customers navigate the student loan refinance process to achieve their financial goals and empower a brighter future.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Zero issues and AMAZING service

I had the pleasure of working with Kait Zubli and the experience couldn’t have gone any smoother! Kait stayed on top of my to do list and helped me navigate through some issues I was having signing my docs! Student loans are hard enough so having a great company with amazing employees helps lighten the mood of such a serious subject! Keep these employees happy and paid well because they are who we have to interact with and they are doing a wonderful job! Thank you again for being so wonderful!

15 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Straightforward and easy!

Refinancing was straightforward, and easy! Ryan was my advisor throughout the process, and he was tremendously helpful and explained everything in detail.

16 maart 2026
Review zonder uitnodiging
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Antwoord van ELFI

Thanks for sharing your feedback, Trevor, and thanks for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Great experience

I worked with Stan! He was wonderful and very communicative throughout the whole refinancing process! The application was easy and the response time for my application decisions was quick and easy! I am really grateful for my experience and would highly recommend ELFI for anyone looking to refinance

4 maart 2026
Review zonder uitnodiging
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Antwoord van ELFI

Thank you for recommending ELFI, Abby! We're glad to hear that Stan was so helpful and the application was easy. Thanks for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Great Service

I worked with Ryan Cooke and could not have chose a better advisor. He was very informative and answered every question. Ryan would also respond very quickly which I value. Looking forward to continue working with the company.

23 februari 2026
Review zonder uitnodiging
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Antwoord van ELFI

Thanks for leaving your feedback, Austin! We're happy to hear that Ryan was so helpful. Thank you for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Great experience refinancing my student…

Great experience refinancing my student loans with ELFI. Stan was professional, responsive, and made the entire process quick and easy. Highly recommend!

18 februari 2026
Review zonder uitnodiging
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Antwoord van ELFI

Thanks for leaving your feedback and recommending us, Mariano! We're glad you had a great experience refinancing your student loans with us. Thanks for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Great Company!!

Elfi made this experience super simple by reaching out and helping you every step of the way. I was pleasantly surprised when they called me after my initial application to introduce themselves and ask if I had any questions.

6 februari 2026
Review zonder uitnodiging
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Antwoord van ELFI

Thank you for your feedback, Haley! We're happy to hear that the application process was easy for you. Thanks for choosing ELFI.

Beoordeeld met 5 van de 5 sterren

An Excellent Student Loan Refinance Experience with ELFI

I did extensive research on student loan refinance options and ultimately chose ELFI, which turned out to be an excellent decision. Before starting the application, I called to ask a few questions—specifically to confirm that the initial interest rate I was quoted would not change significantly once I officially applied. I was assured that the estimated rate would be honored.

I began the online application on Monday, and by today—Thursday—I was approved and had signed all of my documents (and the process could have been even faster if I hadn’t delayed a step on my end). The entire experience was fully online, extremely straightforward, and very easy to navigate.

My loan advisor, Stan, was fantastic. He stayed in close contact with me via email and text throughout the process. I couldn’t be happier with the experience and will definitely recommend ELFI to my friends.

8 januari 2026
Review zonder uitnodiging
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Antwoord van ELFI

We're happy to hear that you had a great experience and appreciate you choosing us, and thank you for recommending us!

Beoordeeld met 5 van de 5 sterren

Stan Mitchel made this process so much…

Stan Mitchel made this process so much less stressful for me. This is the first loan I have ever successfully refinanced, i had a lot of questions and he broke everything down for me so i understood what needed to be done, and replied to me very quickly. im so excited and thankful to have refinanced with his guidance. He is a very nice and professional person.

21 december 2025
Review zonder uitnodiging
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Antwoord van ELFI

We're happy to hear that the refinancing process was less stressful, and we appreciate your positive feedback. Thanks for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

I worked with Ryan Cooke who was very…

I worked with Ryan Cooke who was very helpful and responded timely to every question I had asked him.

9 december 2025
Review zonder uitnodiging
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Antwoord van ELFI

We're happy to hear that, Zach, and we appreciate you taking the time to share your positive experience with us. Thanks for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Prompt and responsive!

Stan Mitchell was our lender. He was prompt and responsive and made the process smooth and easy for us. Thanks, Stan!

4 december 2025
Review zonder uitnodiging
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Antwoord van ELFI

We're happy to hear that the loan process went smoothly for you. We appreciate you taking the time to share your experience with us. Thanks for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Very straightforward process with good customer service

This process was very seamless and there was someone who reached out to me immediately after I put in my application to answer any questions I had and to guide me through the rest of the process.

28 oktober 2025
Review zonder uitnodiging
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Antwoord van ELFI

Thanks for your feedback, Danielle! It's great to know our team could give you the guidance you were looking for. Thank you for choosing ELFI.

Beoordeeld met 5 van de 5 sterren

Student loan advisor very helpful

My student loan advisor, Ryan Cooke, was super helpful, knowledgeable, and very prompt in answering questions I had. He simplified the process a great deal and made refinancing my loan easy peasy.

25 september 2025
Review zonder uitnodiging
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Antwoord van ELFI

We're happy to hear that our advisor was so helpful, Savanah. We appreciate you sharing your experience with us. Thanks for your feedback, and thanks for choosing ELFI.

Beoordeeld met 5 van de 5 sterren

Stan was very responsive and very…

Stan was very responsive and very helpful! If I was ever confused on something he was always there to help me throughout the entire process!

1 juni 2025
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Antwoord van ELFI

Thank you for your kind words! We’re so glad to hear that Stan was able to support you through every step of the process, and we appreciate you choosing ELFI!

Beoordeeld met 5 van de 5 sterren

I found EFFI has the best rate for refinance student loan

I found ELFI has the best rates and flexible terms for refinance student loan after checking with College Ave and Sofi. The rate is great so I could not imagine I would be able to get it.
I can get help right away if I have questions.
I would recommend it to anyone who would like to refinance or new student loans, they should try it.

7 augustus 2025
Review zonder uitnodiging
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Antwoord van ELFI

Thank you for sharing your experience! We’re so glad to hear that ELFI’s rates, flexible terms, and responsive support made your refinancing process a positive one. We truly appreciate your recommendation and are happy to have been able to help you.

Beoordeeld met 5 van de 5 sterren

Stan has been an excellent help with…

Stan has been an excellent help with the refinancing process with ELFI. I would recommend him to anyone who is looking to refinance.

24 juli 2025
Logo ELFI

Antwoord van ELFI

Hi Jaysen, thanks for sharing your experience with us! We’re glad that Stan was so helpful throughout the refinancing process. Thank you for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Thank you, Mr. Mitchell!

I would like to express my gratitude for Mr. Stan Mitchell and how helpful and accommodating he was throughout the refinancing process and how well he explained all of my options. A decision or step such as this can be very daunting, especially with larger sums of money, but he took the time to explain the process and was very patient while I was gathering all of my documents. At first, I thought the task was just going to be too much to deal with online and nearly pulled my application, but Mr. Mitchell was a joy to work with during the process and made the entire transaction seamless. That doesn’t happen often in customer service anymore, so I really appreciate it.

11 juli 2025
Review zonder uitnodiging
Logo ELFI

Antwoord van ELFI

Hi Jason, thanks for sharing your experience with us! We’re glad that Stan was so helpful throughout the refinancing process. Thank you for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Highly Reccommend

Stan has been wonderful to work with. He’s been great at communicating and very easy to reach, and he helped with any questions I had throughout the application process.

14 juli 2025
Review zonder uitnodiging
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Antwoord van ELFI

Hi Ethan, thank you so much for taking the time to share your experience! We’re thrilled to hear that Stan provided such exceptional service during your application process. Thank you for choosing ELFI!

Beoordeeld met 5 van de 5 sterren

Erik was patient and most helpful…

Erik was patient and most helpful through the loan process.

24 juni 2025
Review zonder uitnodiging
Logo ELFI

Antwoord van ELFI

Hi Christa, thank you for sharing a 5-star review! We're so glad Erik was able to support you throughout the loan process. We appreciate you choosing ELFI.

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