Brilliant service. We have used two tags covering France, Spain and Portugal for a couple of years already. Worked every time. Saves so much hassle at toll booths, just drive through with tolls cha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After recently misplacing my Autoroute tag the process of replacement was handles smoothly and efficiently and very promptly. Having travelled aboard many times and done thousands of miles in France... Toon meer
Bedrijf heeft geantwoord
This is genuinely one of the best companies I've ever bought a product from. The annual charge is very reasonable, the reminder emails about checking tag status etc are perfectly timed, and the invoic... Toon meer
Bedrijf heeft geantwoord
Throughout the process everything has been very smoothly dealt with. The tag itself was easy to fit and worked without a hitch in France. What I would say is that France is moving towards using nu... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Travel without stopping on European Motorways Worried about tolls in France, Spain and Portugal? Emovis Tag UK can provide UK customers with a tag for automatic payment of motorway tolls. UK Call Centre based in Harrogate.
Contactgegevens
Unit 10, Hornbeam House Hornbeam Park Hookstone Road, HG28QT, Harrogate, Verenigd Koninkrijk
- 01423299017
- customer.service@emovis-tag.co.uk
- www.emovis-tag.co.uk
4,7
Uitstekend
2K reviews
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Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Despite paying a premium to have the…
Despite paying a premium to have the tag delivered the next day - which should have been Thursday 2nd of April, we’re now on Saturday and it still hasn’t arrived - Royal Mail carriers, so I guess I shouldn’t be surprised? However, we leave first thing Monday, so no tag to use on the tolls.
4 april 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
We apologise if your order was not received in time, our customer service team is always available to assist you with any orders.
What a great service this company provides …
What a great service this company provides, simple to reapply for now our second use of France and Spain tags.Makes the toll payment stations so easy to pass through without any need for scrambling for cash or cards .
Thanks Emovis 😀👍
2 april 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your kind review! 😊
We’re delighted to hear that you’ve found our service simple to use for your trips through France and Spain, especially on your second journey with us. Making toll payments quick and hassle-free is exactly what we aim for, so it’s great to know it made your travels smoother and more enjoyable.
We really appreciate your support and look forward to helping you on many more journeys ahead!
Thanks again,
The Emovis Team 🚗✨
Antwoord van Emovis Tag
Thank you for your feedback! We're glad to hear you found the replacement process very quick and straightforward. We always aim to make things as smooth and efficient as possible for our customers.
Brilliant service
Excellent, fast and effective service as always
31 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your fantastic review! We're thrilled to hear you consistently find our service fast, effective, and excellent.
Always prompt with answers and…
Always prompt with answers and replacement tag … very efficient company.
31 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your kind words! We're delighted to hear that you find our service prompt and efficient.
Providing quick answers and hassle-free replacements is what we aim for, and your feedback means a lot. We really appreciate your support!
Emovis has lost our account
Emovis tag died halfway through a short trip on a French motorway, the first we've made for a couple of months. The first barrier opened, the second didn't, queue of traffic behind us on the fast track channel, and we had to use the ticket payment option for the return journey. When I tried to order a new tag, their site didn't recognise my password. Chatbot told me to do 'forgotten password' using my normal email. It doesn't recognise that, yet continues to send me emails to that same address reminding me to order replacement tag before the holidays etc. To be fair, their chatbot is more sophisticated than most and you can have a 'proper' conversation with it, but the recommendation is still to phone during office hours Mon - Fri 10h00 - 15h00.
29 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for taking the time to share your experience, and we’re very sorry for the inconvenience you faced with your Emovis tag during your trip. We completely understand how frustrating it must have been to deal with the barrier issue and the difficulties accessing your account online.
We’re glad you noticed the chatbot’s capabilities, but we also appreciate your feedback about the need for more reliable account support. When requesting a link to reset your password our system asks that you enter your username the issue may be that your email address is not your username this may have been why you got the message "could not find your user account"
Thank you for your patience, and we hope your next trip is completely hassle-free.
Everything explained clearly!
Everything explained very clearly, no problems with ordering and arrived within few days! Haven't used it yet but dont foresee any hitches
27 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your great review! We're delighted to hear that everything was clearly explained and that your order arrived quickly and without any issues.
We hope your first use goes just as smoothly, and we're confident you'll enjoy the hassle-free experience. Thanks again for your support!
Great service easy order no problems…
Great service easy order no problems highly recommended*****
24 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your fantastic review! We're thrilled to hear that you found our service easy to use and hassle-free.
Your recommendation means a lot to us, and we truly appreciate your support.
Replacement tag
Just had our 3rd replacement tag in super fast time. Service as efficient as ever. If only every company could have your work ethic. We've enjoyed the hassle free use of our tag, whilst travelling through France. Saves the front passenger having to dangle out of the window. Our grown up children both use them now too.
26 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your wonderful review and for your continued loyalty! We're delighted to hear that your replacement tag arrived quickly and that you've consistently found our service efficient.
It’s great to know the tag has made your journeys through France hassle-free (and a lot more comfortable for the front passenger!). Even better to hear that your grown-up children are now using them too—what a compliment!
We truly appreciate your kind words and support, and we’ll do our very best to keep delivering the same high standard every time.
Antwoord van Emovis Tag
Thank you for your positive feedback! We're delighted to hear you enjoyed our service.
We really appreciate your support and look forward to serving you again in the future!
Antwoord van Emovis Tag
Thank you for your kind words! We're so pleased to hear you think so highly of us.
We really appreciate your support and look forward to continuing to provide you with a great experience!
Excellent experience
Excellent experience, used this product for a few years now it makes travelling in France so much easier.
GREAT
25 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your fantastic review! We're delighted to hear that you've been enjoying the product for several years and that it’s made your travels in France much easier.
It’s great to know it’s making a real difference—especially when you’re on the road. Thanks again for your continued support and for sharing your experience!
All good 👍 excellent service
All good 👍 excellent service , having mislaid my tag .
24 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your kind review! We're really glad to hear you had an excellent experience with our service.
No worries at all about the misplaced tag—these things happen! If you ever need any further assistance, we're always here to help.
Quick, easy and straightforward tag change
Our existing tag's battery expired so i prepared myself to start the process to get it changed. I expected it to be a complicated and bureaucratic, with lots of forms and uploads needed. How wrong i was. Very straightforward to both return and get a new tag. Arrived within 2 days which was quicker than we expected. They also offer the parking permit disc (not a blue badge but looks similar) to enable you to park in the free parking zones In Europe. Plus other stickers for you headlights too.
20 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your fantastic review! We're really pleased to hear that replacing your tag was a smooth and straightforward experience—especially when you were expecting it to be more complicated. It's great to know the quick turnaround exceeded your expectations too.
We're also glad you found the additional items like the European parking disc and headlight stickers helpful for your travels. Making things easier and more convenient for our customers is exactly what we aim for.
Thanks again for taking the time to share your experience—it truly means a lot to us!
Tag re order and return Expired tag
Tag re order and return Expired tag
Very efficient, great communication.
The Liber-t tag makes travelling simple and the Support is great.
20 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your kind feedback! We're delighted to hear that you found our service efficient and our communication clear and helpful. It's especially great to know that the Liber-t tag is making your travels simpler and that our support team has been there when you needed it. We really appreciate you taking the time to share your experience!
A clever chatbot
A chatbot which actually provided the correct answer to my question and directed me to what I needed to order !
19 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your great feedback! We're so pleased to hear that the chatbot was able to provide the correct answer and guide you to exactly what you needed to order. Making things clear and easy for our customers is what we strive for, so it’s fantastic to know it worked well for you
Brilliant as ever- communication…
Brilliant as ever- communication excellent and delivery exceptional
11 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your wonderful feedback! We're delighted to hear that you found our communication excellent and delivery exceptional. It's always our goal to provide a brilliant experience, so it's great to know we're hitting the mark. We really appreciate your continued support!
Efficient and simple process
Efficient and simple process - works for me
16 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your great feedback!
We're delighted to hear that you found the process efficient and simple — that's exactly what we aim for. It’s great to know it’s working well for you.
I found the company easy to deal with
I found the company easy to deal with. Their costs are on the button yiu get plenty of warning regarding invoicing. Ive returned both of mine purely because spain has got rid of virtually all toll roads and France tolls are ridiculous expensive. But not emovis's fault would and have recommended them.
1 januari 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your kind feedback!
We're really pleased to hear that you found us easy to deal with and that our pricing and invoicing process met your expectations. We always aim to keep things clear and transparent, so it’s great to know that came across.
We completely understand your reasons for returning the tags given the changes to toll roads in Spain and the high costs in France. As you mentioned, those factors are outside of our control, but we appreciate your understanding.
Thank you as well for recommending us — it truly means a lot. If your travel plans change in the future, we’d be more than happy to assist you again!
Truly amazing staff with the highest…
Truly amazing staff with the highest degree of product knowledge. Utter & total professionals
9 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for such a fantastic review!
We're absolutely delighted to hear your kind words about our team. Providing knowledgeable, professional support is something we take great pride in, so it’s wonderful to know this stood out in your experience.
Your feedback means a lot to us, and we’ll be sure to share it with the team.
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