Brilliant service. We have used two tags covering France, Spain and Portugal for a couple of years already. Worked every time. Saves so much hassle at toll booths, just drive through with tolls cha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
After recently misplacing my Autoroute tag the process of replacement was handles smoothly and efficiently and very promptly. Having travelled aboard many times and done thousands of miles in France... Toon meer
Bedrijf heeft geantwoord
Throughout the process everything has been very smoothly dealt with. The tag itself was easy to fit and worked without a hitch in France. What I would say is that France is moving towards using nu... Toon meer
Bedrijf heeft geantwoord
This is genuinely one of the best companies I've ever bought a product from. The annual charge is very reasonable, the reminder emails about checking tag status etc are perfectly timed, and the invoic... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Travel without stopping on European Motorways Worried about tolls in France, Spain and Portugal? Emovis Tag UK can provide UK customers with a tag for automatic payment of motorway tolls. UK Call Centre based in Harrogate.
Contactgegevens
Unit 10, Hornbeam House Hornbeam Park Hookstone Road, HG28QT, Harrogate, Verenigd Koninkrijk
- 01423299017
- customer.service@emovis-tag.co.uk
- www.emovis-tag.co.uk
4,7
Uitstekend
2K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
avec un minimum de retards
Ive had this superb bit of kit years now,and have mentioned it to numerous people of how useful it is.
Big smile on face as you drive through peage with no cash or card to find
27 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your fantastic review and for being such a loyal customer over the years! We’re delighted to hear how useful you’ve found the service and really appreciate you recommending it to others. Wishing you many more smooth and stress-free journeys ahead.
No card or cash needed.
A flowing journey on the French motorways with no checking for card or cash.
5 juli 2025
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your wonderful review! We're delighted to hear that your journey on the French motorways was smooth and hassle-free. Making travel simple and seamless — without the need for cards or cash — is exactly the experience we aim to provide. We appreciate your feedback and look forward to accompanying you on many more journeys ahead!
Such a simple
Such a simple, straightforward and cost-effective way to travel on the French autoroutes. Never worry again about losing your ticket - which can/will turn into a very expensive mistake.
27 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your fantastic review. We’re so pleased to hear that you find the tag a simple, straightforward, and cost-effective way to travel on the French autoroutes.
You’re absolutely right — not having to worry about losing a toll ticket can make journeys far less stressful and help avoid unexpected costs. It’s great to know the service is giving you that extra peace of mind while travelling.
Thank you again for your kind words and for choosing Emovis. We wish you many more smooth and enjoyable journeys ahead.
The Tag makes the journey smooth. First class.
We love the Tag and it makes our journey through France to Germany so much smoother.
Never a problem with the Tags. Changed with speed and always a positive response if you need to contact EMovis.
Thank you.
30 maart 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your lovely review. We’re delighted to hear that your tag helps make your journeys through France smoother and more enjoyable.
It’s also wonderful to know that you’ve always found the tags reliable and that our team has provided quick and positive support whenever needed. Your kind words and continued support mean a great deal to us.
Thank you again for choosing Emovis, and we wish you many more safe and stress-free travels ahead.
As a general solo driver across France
As a general solo driver across France, it's an essential tool for easy and efficient Toll Road travelling, for a UK right-hand drive vehicle. The deferral of Toll payments by invoice and direct debit to the following month makes payment really useful for those on a Travel budget.
Easy to use Website, and never had any need to contact the Contact Centre direct by phone, as all transactions and queries managed on-line and via Chats.
The only irkes nowadays with the Tag is the Invoice Foreign Exchange Finance Charge (minimal as it may be) - which in today's world of commerce and electronic financial transactions is totally unnecessary!
Would like Tag to be TelePass compliant with the Italian (IT) Toll Road system sometime in the very near future, as at the moment having to avoid IT toll roads entirely due to kiosk booth access being on the left-hand side of UK vehicles.
25 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for taking the time to share such a detailed review and for your continued support. We’re delighted to hear that the tag has made toll road travel across France easier and more efficient, particularly for solo drivers in UK right-hand drive vehicles. It’s also great to know that you find the deferred payment system, website, and online support services convenient and easy to use.
We also appreciate your constructive feedback regarding the foreign exchange finance charge and understand your comments on this. Customer feedback like yours is extremely valuable as we continue to review and improve our services.
We completely understand your wish for TelePass compatibility in Italy, especially given the challenges of accessing left-hand side toll booths in UK vehicles. We will be sure to pass your comments on to the relevant team for consideration in future developments.
Thank you again for your thoughtful review and recommendations. We wish you many more smooth and stress-free journeys ahead.
Excellent service
Excellent service. Saves all the time of getting in and out of the car if you are on your own.
Very very good
29 augustus 2025
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your excellent review. We’re so pleased to hear that the tag has made your journeys easier and more convenient, especially when travelling on your own. Avoiding the hassle of stopping and getting in and out of the car really does make a difference!
We truly appreciate your kind words and support. Thank you for choosing Emovis, and we hope you continue to enjoy many smooth and stress-free trips ahead.
I’ve used Emovis tag since the beginning
I’ve used Emovis tag since the beginning for our annual journeys through France and I’ve recommended it to anywho asks. It makes the journey so effortless and stress free.
27 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your wonderful review and for being a loyal Emovis customer . We’re delighted to hear that the tag has helped make your annual journeys through France effortless and stress free.
It also means a great deal to us that you recommend our service to others — there’s no higher compliment. Thank you again for your continued support, and we wish you many more smooth and enjoyable travels ahead.
Efficient and avoids the queues
Very efficient and no issues.
I have had a tag for a number of years.
Always worked at the tolls.
Speeds up the journey and feels great when you steer away from the queues!
Reminder re status of tag a very good service.
Thank you
17 juli 2025
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your wonderful review and for being a loyal customer over the years. We’re delighted to hear that your tag has always worked reliably and helped make your journeys quicker and more enjoyable by avoiding the queues!
It’s also great to know that you find our tag status reminders helpful. Your feedback means a lot to us, and we truly appreciate your continued support. Thank you for choosing Emovis, and we wish you many more smooth and stress-free journeys ahead.
Very good reliable product
I have had a tag for 10 years, it worked very well but I am changing to another company as Emovis do not do a tag for Italy
27 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your loyalty over the past 10 years and for taking the time to leave a review. We’re very pleased to hear that your tag has worked well for you throughout that time.
We understand your decision to move to another provider to meet your travel needs in Italy, and we appreciate your feedback regarding coverage options. Thank you again for choosing Emovis over the years, and we wish you many safe and enjoyable journeys ahead.
Professional staff and great advice
I can’t believe how quick and helpful the staff are. My tag was around 10 years old and the staff talked me through the process of updating my details and obtaining a new tag. I’m well pleased with the process
26 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your kind review. We’re delighted to hear that our team was able to help you quickly and make the process of updating your details and replacing your tag smooth and straightforward, especially after 10 years! Your feedback means a lot to us, and we’re very pleased to know you’re happy with the service you received.
Response and re-issue of a non-working…
Response and re-issue of a non-working Emovis tag was prompt and hassle free.
19 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your review. We’re delighted to hear that the response and re-issue of your non-working Emovis tag was prompt and hassle free. We always aim to provide a smooth and efficient service, and your feedback is greatly appreciated.
SITE WAS EASY TO USE AT APPLICATION AND…
SITE WAS EASY TO USE AT APPLICATION AND APPEARS TO HAVE BEEDEPATCHED QUICLY
20 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your feedback! We’re delighted to hear that you found the application process easy to use and that your order appears to have been dispatched quickly. We appreciate your support and hope you continue to have a great experience with our service!
Website very clear.
Website very clear.
Very prompt responses.
All works well.
19 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your great feedback! We’re pleased to hear that you found the website clear and easy to use, and that our team was able to provide prompt support. It’s wonderful to know everything is working well for you!
The staf were extremely helpful in…
The staf were extremely helpful in guiding me through the ordering process as an existing customer for my new tag for France, I have been with Emovis for many years and have never experienced any issues or problems long may they remain.
Kind regards
Paul Snook
18 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you so much for your kind words and continued loyalty over the years. We’re delighted to hear that our team was able to guide you smoothly through the ordering process for your new France tag. It means a great deal to us to have your trust and support, and we’re very pleased that your experiences with Emovis have consistently been positive. We look forward to continuing to provide you with excellent service for many years to come!
Fast delivery
Everything arrived really quickly and looks to be of good quality.
16 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your lovely review! We’re really pleased to hear that everything arrived quickly and that you’re happy with the quality.
Terrible service!
Terrible service!
I ordered this tag more than a week before it finally got delivered, despite having paid for the overnight delivery option they have. On top of tis, when I finally revived it the clip was missing for it, so useless to use unless you want to take the risk if holding it up while driving!
When I complaint, all I got initially as a AI robot which kept apologizing but did nothing - and then finally someone got back tome saying. that it had been delivered and signed for and gave me a post office link that didn't work to prove it! Of course it got delivered BUT 1 week late!!!
So find another company to get your tag. I wouldn't use them again if I could return the tag and get are fund, which they refused to do, and I did not even get a refund for the overnight delivery cost I have had to pay.
Worst customer service ever.
11 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for taking the time to share your feedback. We are very sorry for the frustration caused by the delay to your order, the missing clip, and the experience you initially had with our customer service process. We completely understand how disappointing this must have been, especially after selecting and paying for overnight delivery.
Following our recent communications with you, we understand that this issue has now been resolved.
Customer service is below average.
Customer service is below average.
12 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
No further information has been given
Very good so far
Very good so far. Ordering was straightforward and shipping speedily executed. Now waiting on delivery and then usage in June.
11 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your review. We’re pleased to hear that you found the ordering process straightforward and that your order was dispatched quickly. We hope your delivery arrives soon and that everything works smoothly for your travels in June. Thank you for choosing us, and we appreciate your feedback.
Had a problem with a tag and clip
Had a problem with a tag and clip. This was soon solved by a very helpful member of staff who quickly understood the problem I was having and gave a solution without fuss.
7 mei 2026
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for your lovely review. We’re sorry to hear there was an issue with your tag and clip, but we’re delighted that our team was able to resolve it quickly and efficiently for you. It’s great to know the support you received was helpful and straightforward. We really appreciate your feedback and your support.
Clever device poor customer service.
Tag works very well in France.
Speed of turnaround of old tag not slow but not quick either!
Attitude of customer service staff in Harrogate appalling. Not helpful. Won't give their names and only go by 'The Emovis Team'. Just use the website as much as you can to avoid frustration.
After Trustpilot/Emovis querying my review I can honestly say that this is the only end you'll get to an email from them:-
Kind Regards,
Customer Services
Emovis Tag UK Ltd
NEVER a name to go back to regarding your query so you have to email them again explaining all again as they won't read the previous email and on the phone they won't give their names stating that anyone should be able to help. Emailed replies usually come with a link to help pages on their website and nothing else. I changed phones since the problems I had and so have lost the recordings of the calls but I maintain, Great Product, Efficient Billing, Poor Staff Attitude.
10 augustus 2025
Review zonder uitnodiging
Antwoord van Emovis Tag
Thank you for taking the time to share your feedback. We’re pleased to hear that your Tag is working well in France, though we’re sorry that other aspects of your experience did not meet expectations.
We apologise for the frustration caused by the turnaround time and, in particular, your interaction with our customer service team. This is not the level of service we aim to provide. Your comments have been noted and will be shared internally so we can review and improve both our communication and support experience.
We appreciate your honest feedback, as it helps us identify where we need to do better.
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