Ents24 Reviews 

13.618
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I regularly use Ents24 to buy concert tickets. Their booking system is straightforward to use and my tickets are always issued without any problems. I receive email alerts for artists and venues whi... Toon meer

Beoordeeld met 5 van de 5 sterren

We always find out about shows/concerts through Ents 24. We find that they are reliable & trustworthy. They are also excellent communicators if you do need to contact them.

Beoordeeld met 1 van de 5 sterren

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. Whe... Toon meer

Beoordeeld met 5 van de 5 sterren

Had three windows open with three different ticket providers when trying to order Peter Kay tickets and Ents was by far the quickest and less hassle than the others. Didn't have to jumpt through hoop... Toon meer

Bedrijfsgegevens

  1. Kaartverkoper voor evenementen
  2. Technologische services voor evenementen
  3. Internetmarketing
  4. Mediabedrijf

Over Ents24

Informatie afkomstig van verschillende externe bronnen

The UK's home of live entertainment.

We'll help you buy tickets easily and safely, through our own online shop or one of our trusted ticket partners.

If you'd like to track your tickets online, please visit our customer service centre or email help@ents24.com.


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 52% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,3

Alle reviews

(13.618)

83 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I regularly book tickets through Ents24

I regularly use Ents24 to buy concert tickets. Their booking system is straightforward to use and my tickets are always issued without any problems.
I receive email alerts for artists and venues which I'm interested in, allowing me to set reminders for notifications when tickets go on sale. Information is sent in a clear and easy to view format, which is clearly listed and easy to navigate, with relevant additional information displayed.
Simple to use and easy to share information with friends if needed.

12 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent purchase experience

Easy, straightforward buying process. Especially welcome was the fact that, unlike some ticket sites, you can simply buy the ticket without needing to create an account.

31 juli 2026
Beoordeeld met 5 van de 5 sterren

Relatively cheap when you compare it to…

Relatively cheap when you compare it to Ticketmaster. If you can, never buy tickets with Ticketmaster or Livenation as they are almost always more expensive. We can thank them for the egregious dynamic pricing model.

31 juli 2026
Beoordeeld met 1 van de 5 sterren

knowingly selling tickets for events…

knowingly selling tickets for events that produce illegal levels of noise and refuse to take responsibly for that fact they are Aiding and Abetting a crime.

24 juli 2026
Review zonder uitnodiging
Logo Ents24

Antwoord van Ents24

Thank you for your review.

Ents24 sells tickets to thousands of events every week, all over the UK, but we're not responsible for organising any of them.

If you have a noise complaint, we'd suggest contacting the event organiser with your concerns. They're unlikely to see reviews left here.

Beoordeeld met 1 van de 5 sterren

Booked an event in London (from…

Booked an event in London (from Yorkshire) particularly to see one person in a line up of 3, when we got into the venue they announced the line up and the lady we had gone to see wasn’t mentioned. When I asked the venue they said it had been changed a week ago and ENTS24 should’ve let us know. I have emailed them and got quite an abrupt unapologetic email back. I fully appreciate these things happen but I feel we should’ve been informed then could’ve decided whether to go or not.

27 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Ents24 failed to notify me that the gig…

Ents24 failed to notify me that the gig I was due to attend with my partner had been rescheduled, despite having my email address as part of my original ticket order. It was only by chance that just before we were due to travel to Southampton that I discovered the gig had been rescheduled. This resulted in me incurring additional costs from having to move my hotel booking, and both my partner and I wasting a day’s annual leave. When raising a complaint with the company, it was met unsympathetically with no explanation of why I was not informed. They refused to compensate me for my additional costs as a result of their failings. To add insult to injury, someone obviously thought it would be hilarious to send me an email saying the gig had been rescheduled after I had already complained about failure to inform me. Despicable behaviour from Ents24.

19 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought to tickets to see Pete tong…

I bought to tickets to see Pete tong this coming Thursday 25/6
Still not received them
They keep saying they will be there soon and if not got them 72 hr before the concert to get back in touch and now now reply discussing to be honest
They have managed to turn something I was looking forward to into a nightmare

22 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I bought tickets for billy ocean in…

I bought tickets for billy ocean in llangollen on 27th june 2026 and have not recieved them they are saying they will come from venue and the venue are saying they dont issue them i think i have been scammed

21 juni 2026
Review zonder uitnodiging
Logo Ents24

Antwoord van Ents24

Thank you for your review.

This venue only allows admission via their mobile app, and we liaise with the venue to ensure your tickets are available to download. As we explained via email, your tickets will be available in the app a few days before the event.

If for any reason you haven't received them 72 hours before the event starts, please contact us so we can make alternative arrangements. We're available 7 days a week.

Beoordeeld met 2 van de 5 sterren

Frustrating

I booked tickets for an event, paid for my tickets, received my tickets, and then they said the event was cancelled. According to the venue, it is still going ahead, so I am not sure whether my tickets are valid, or what the situation is. There has been no communication, and they tell you that tickets are non refundable. Luckily I booked with a credit card, so I have cover. This is the first and last time I am booking through Ents

1 juni 2026
Logo Ents24

Antwoord van Ents24

Thank you for your review and for replying to our emails.

As we explained by email, the event hasn't been cancelled, and we haven't shown it as cancelled on our website.

If a show does get cancelled, we'll email customers and they will receive a refund.

if you ever need to get in touch with us, you can email help@ents24.com, 7 days a week.

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