Epic Militaria Reviews 

196
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Commande passée le mercredi au soir, colis reçu en France le samedi. Ça c'est rapide !!! Moins de 100 euros de matériel, je n'ai pas eu de frais de douane. La commande reçue est de bonne qualité et co... Toon meer

Beoordeeld met 5 van de 5 sterren

Just received my order today. German M44 Pea dot field cap German Kriegsmarine service watch Many thanks indeed. Fantastic quality items, great value for price and really quick delivery.... Toon meer

Beoordeeld met 5 van de 5 sterren

I Bought multiple things there: German M16 Stahlhelm German 1907 Fieldcap 2X Kar98 Puches Imperial german Belt with württemberger buckle A german generals gabadine tunic (i couldnt find o... Toon meer

Beoordeeld met 5 van de 5 sterren

good value, quality items always intended, good range, helpful staff, responsible shipping... several orders completed, these guys are excellent... nice IG posts to! keep expanding your range, some ni... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kostuumwinkel

Geschreven door het bedrijf

Epic Militaria specialises in German and Allied World War 2 uniforms, inginia, helmets for re-enactors, enthusiasts and collectors.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

196 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,6

Alle reviews

(196)

21 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing and so helpful

If you want a company to do everything and more to help this is it.. can,t recommend them enough. Bent over backwards to get 2nd larger size and wasnt even their fault..

16 april 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Epic Militaria delivers great service…

Epic Militaria delivers great service and impressive quality. My items arrived quickly, fit perfectly, and exceeded expectations. Highly recommended!

29 maart 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi Kiyoshi, thank you very much for your review. Please let us know what we could do next time to turn this form a 4 star to a 5 star review.

Kind regards
Tom

Beoordeeld met 5 van de 5 sterren

Excellent service.

I've used this company several times over the years and always received excellent service. Shout out to Holly who was kind enough to measure an item for me and ring me back to ensure a good fit. Great communication, fast delivery, friendly staff, highly recommended.

31 maart 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi Mr Allen. Thank you very much for your review, I have passed your comments on to the customer services team. Kind regards, Tom

Beoordeeld met 5 van de 5 sterren

Quick delivery

In stock, dispatched next day and delivered the day after. Responsive customer service. Just what I needed on a short lead time! Thanks!

15 maart 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, thank you for your review. I'm glad we were able to get you your item/s nice and quick. I will pass your comments on to the customer service team. Many Thanks

Beoordeeld met 5 van de 5 sterren

Excellent WWII BRITISH UNIFORM

I just placed my second order with Epic. It arrived super fast from the UK to Texas. The quality of the 1940 Pattern British uniform is excellent, as is the Paratrooper helmet.
I am very pleased with everything I received at a great price! Highly recommended!!

5 maart 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi Martin, thank you for your review and for your purchase. I would also like to thank you for he amazing pictures you sent us.

Kind regards
Tom

Beoordeeld met 5 van de 5 sterren

Excellent items & service

Excellent items & service. I ordered 2 pairs of German Cold Weather Mittens which were delivered extremely quickly. The quality of them is excellent & will serve me very well indeed. Certainly great value too.

12 februari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi Pat, thank you so much for your review. I have passed your praise on to the relevant people. Kind regards, Tom

Beoordeeld met 5 van de 5 sterren

First of all the prompt despatch which…

First of all the prompt despatch which I received the following day! Pleased with the items requested and have been applied to project (winter mutz). I know you understand what I mean. Your colleagues have been very helpful. Thank you. Gordon

10 februari 2025
Review zonder uitnodiging
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Antwoord van Epic Militaria

Hi Gordon, thank you so much for your review. I have passed your praise on to the relevant people. Kind regards, Tom

Beoordeeld met 5 van de 5 sterren

Great customer service

There are loads of things on the website so I went ahead and purchased a jacket that looked cool.
Unfortunately, when it arrived it was too big but thanks to some very helpful customer service I identified the size I needed and got the big jacket swapped out very quickly. Very satisfied.

27 januari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi Rod, Happy you had a great experience shopping with us. Thank you for your review. Kind regards, Tom

Beoordeeld met 5 van de 5 sterren

Really great coat

Really great coat, very well made, next day delivery was excellent and the customer service was also excellent

20 januari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi

Thank you for your review, we are happy you are pleased with you great coat. Kind regards, Tom

Beoordeeld met 5 van de 5 sterren

VERY GREAT SATISFACTION !

It is from France that I am writing this evaluation to you.
Dealing with the Epic Militaria store has been a real pleasure.
The staff is friendly and dedicated.
And not to spoil this more than positive situation, the item ordered and received yesterday via the DHL company is of quality and suits me perfectly.
So it’s flawless and I will definitely order again.
Thanks again for everything!

Gilles

24 januari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi

Thank you very much for your review, we look forward to shopping with us again in the future.

Beoordeeld met 5 van de 5 sterren

Received the Jodhpurs

Received the Jodhpurs. Was send with tracking to Australia. Took only 7 days. Prior we had good communication by email. The quality is amazing and description does match, in addition to the advice. Always cautious with online and replicas or surplus, but this absolutely meet our expectations. Will order other items too.

23 januari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, thank you very much for your feedback. I have forwarded your comments on to the customer service team. I am pleased you are happy with your items and the service. Kind regards, Tom

Beoordeeld met 1 van de 5 sterren

I bought some buttons

I bought some buttons from them
For the price i payed Personally i would not recommend them

They look really fragile

14 augustus 2024
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, thank you for your review and your additional information. I am sorry you are unsatisfied with your buttons, please drop us an email and we can see if we can help you, we hope you are satisfied with the rest of your order.

Please note, we sell over 6000 items and we hope you decide to give us a second shot and not to judge us on a button. Kind regards, Epic HQ

Beoordeeld met 5 van de 5 sterren

Number 1 Militaria Service!

Dealt with Fiona here on a smooth change of jacket size
Tremendous service polite efficient faultless
Oh and … great leather Hartmann jacket
Thank you
Kevin

16 januari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, Thank you very much for your feedback. We are glad you had a good shopping experience. Kind regards, Epic HQ

Beoordeeld met 5 van de 5 sterren

Great service.

I have previously had good service from EM and was disappointed today to receive the wrong size of trousers. I emailed the Co. and within the hour I picked up a message from Fiona, the Sales Supervisor apologising for the error, saying the correct size will be sent out.
Anyone can make a mistake, it's the way it's handled that's important. This company and Fiona in particular were amazing.
Deal with them in confidence. I will!

8 januari 2025
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, Thank you very much for your feedback. We are glad you had a good customer service experience. I apologise for the initial issue but am glad you were happy with the resolve. Kind regards, Epic HQ

Beoordeeld met 4 van de 5 sterren

4 ud af 5

4 ud af 5, udelukkende fordi man er tvunget til at bruge Postnord. Jeg ville ønske at GLS, Bring eller DAO var en mulighed.

Kvalitet af vare er gode, prisen er fornuftig. Og det er fantastisk at man betale moms når man "checker ud".

Så kan kun anbefale dem.

23 december 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, and a epic shop. Will be returning for more goods.

19 december 2024
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, Thank you very much for your feedback. We are glad you had a good shopping experience. Kind regards, Epic HQ

Beoordeeld met 1 van de 5 sterren

I received an email from this company…

I received an email from this company masked under another company name advising that they needed my Netflix payment. When I checked who was this email coming from it says that my reply will go to reply @ emails.xfinity but that the original sender was from this company. Very weird.

3 december 2024
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi, can you please check to see if you have left a review for the right company please. We are a legitimate business from the UK and have no affiliation with Netflix. We have a newsletter subscription service with thousands of subscribers and not one has mentioned a netflix mask or payment request.

Beoordeeld met 1 van de 5 sterren

Je ne recommande pas ce site

Un site pas sérieux du tout, très poussif et qui n'apporte pas de véritable solution aux problèmes rencontrés par leurs clients.
Entre autre la facture qu'ils oublient de mettre dans mon colis qui a causé de très nombreux problèmes avec le service des douanes (Plus d'un mois de blocage pour au final des problèmes avec des articles impossible à renvoyer), ce n'est absolument pas sérieux.
Je déconseille très fortement ce site militaria, il se moque totalement de ses clients et de leurs problèmes qu'ils ont causé eux-mêmes ! (L'oubli de facture notamment, aucun marchant ne me l'avait encore fait).

20 augustus 2024
Review zonder uitnodiging
Logo Epic Militaria

Antwoord van Epic Militaria

Hi Iris, Thank you for your review.

I'm sorry you had a disappointing experience shopping with us but I do believe most of your frustrations are with EU customs and not ourselves.
Even though ALL of the information you need is on the invoice that we email to everyone of our customers at time of purchase, it seems as though you may have either not read or mis-read the information we gave you on that email.

Unfortunately, since the UK left the EU, there are changes that were introduced by the EU regarding importing goods from the UK.
As your order is over 150 Euro you are responsible for the payment of your country's import tax, duties and handling charges.
UK tax was deducted from your order at checkout.

We was in constant communication with you, the reason why your parcel took so long to get to you was because you refused to pay your customs charges which you were aware of from the start and that you wanted us to contact French customs even though we advised you we cannot do that and it is up to the buyer. That has been the way since 2021.

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