Eplusbatteries Reviews 

Tried to return a battery, unable to get a returns number from them.
Don't use them Terrible service.

Scammers!
I placed an order (E46653) and Evri supposedly delivered. I didn't get a delivery time or day or status until I researched a couple of weeks after not getting the goods. Evri...formerly Hermes (everybody knows how bad they were) are just a rebranded below standard courier whom, on this occasion have fictitiously delivered my order twice! Both dates were for the same order, one date being delivered 04:00 In the morning! WTF? The other 20:00 the night before. But can I get Eplusbatteries to accept that I'm not the crook here? Absolutely not. As far as they're concerned, Evri say it's delivered....so It must be🤷🏼‍♂️. Paypal will spank arse shortly and those that read this will take their business elsewhere. Remember, one dissatisfied customer will tell ten of their friends and then the word spreads.

They sold to me a fake and inferior Makita charger and batteries, which are clearly advertised to deceive buyers. Returning them has so far been a long-winded, archaic and tiresome affair. Hopefully, I'll eventually get my money back.

Had an issue with postage. Evri unable to resolve and told me to contact the supplier.

I tried to contact the supplier via their 'contact us' no reply to my email attempts.

Do not use! They do not reply to emails an attempts to contact them.

Bought batteries that were claimed to fit a dewalt drill. They did not fit. No problem. Eplusbatteries has a returns policy. So I reached out via email. Heard nothing back. I tried to call the listed number. Doesn't work. My suggestion is to not take a chance ordering from them and just go with Amazon as they have great return policies.

Don't waste your money.
Absolutely rubbish
Would put no stars if that was possible

Crooks, don't even think about using them.

It’s a shame there isn’t a button for 0 star for this company. Same as everyone else on here. 4 dud batteries, no response from Eplusbatteries so now in the process of getting in touch with PayPal and credit card company

It’s not looking good with them - have been trying to return a Dyson battery to them, tried email twice and chat on their website says they’re unavailable, so radio silence currently.

This company is absolutely shocking, batteries are of poor quality i brought a 3 pack and only 2 turned up. Unable to get in contact with them. Anyone who uses this company and then quickly regrets it, please contact your bank they are very helpful.

Well I should have done my homework and read the reviews before buying. Please please please do not purchase anything from this company. As other reviewers have written so eloquently they will misrepresent the batteries and then they are impossible to return. This company should be blocked and banned from doing business

Company is a joke.😡
No response for 6 weeks already..
Don't expect invoice from them, they don't. Don't understand how company function legal in UK market, will report to TAX brunch..
⚠️Avoid to buy anything from them..⚠️

Please Please give this company a miss! I take it though, that if you've got this far, you've already bought batteries from EPlus and are now looking at returns and refunds! Forget it, unless your prepared to dance through many hoops (inc sending a daft video of the battery in your charger) and paying for the postage to return them, with no guarantees of getting your money back! Just another unscrupulous company who seem to continue trading regardless. Your best bet for a refund would be to make a complaint with your bank!
Bunch Of Scumbags!

These batteries are not of the correct quality. Immediately that you pick them up it is obvious that they are very very light. A 5amp hour battery was lasting only 5 minutes in the drill. A classic example of ‘buy cheap buy rubbish’.

Ordered pack of 4 dewalt batteries, one completely dud but can’t any response from the company. Rubbish service and have very little faith that other 3 are going to last. Lesson learnt, wish id read reviews first !!!

Not received my order and emailed on numerous occasions no to reply stay away

I bought 3 Makita batties from this company, they sent the the wrong batteries. I've tried emailing them multiple times, but they have completely ignored me, failed to respond. Pretty bad show, Eplus Batteries. 😡

Purchased 6 5ah batteries powered doesn't last tried calling the contact number and emailing them with no joy DONT BUY BATTERIES FROM THIS COMPANY

This is my second review. This company is so bad I have written to my MP. The Chinese government, Google,Trading Standards.
Please bring this company to the attention of your MP

Bought 2 5amp batteries, one would not charge the other lasts about a minute, contacted them, they asked for a video of items, so sent it, had no reply since.
Contacted them with 7 emails over 2 months but company does not reply. Avoid these scammers like the plague.