Eplusbatteries Reviews 

Bought one to try - very poor performance. Now only buying genuine Makita. Avoid the products produced/sold by this company. Caveat emptor.

These batteries are total rubbish. The company do not respond to complaints and will not honour money back promises or 1 year guarantee. They are thievesthe batteries do not take more than a few minutes charge.also vinidabatteries exactly the same experience.

An appauling company that does not deserve a star. Two makita 18V replacement batteries purchased both of which burnt out within the first few days of use. There is no way to contact them. Multiple emails sent with no replay. The "chat" page does not exist and the telephone number is not connected.

They’re terrible. The capacity is a fraction of what it should be. Supposed to be equivalent to 6AH DeWalt, ran my tools for about 1/10th of the time I’d expect. The charge indicator doesn’t change even if fully charged or empty. Always 2 out of 3. Not getting any replies to my emails. Complete scam.

Functional but a fraction of the capacity.

I opened my parcel and popped a battery onto charge. I then realised the battery packs were particularly light so checked them out. I had been sent 5Ah packs instead of 6Ah. However, both packs should be similar in weight...

5Ah 20V pack (claimed capacity 5.5Ah)
18650 cells max capacity 3600mAh so battery configuration must be 5S2P = 10 cells. An 18650 cell weighs 45g =/- 3g so the cells alone must weigh 420-480g before the weight of the case, BMS and wiring is considered.

Actual weight of pack is 378g. So it must be a 5S1P pack. i.e. missing half the cells. Best case this is a 3.5Ah pack but more likely closer to 2.2-2.8Ah.

And as an add-on: Whilst they labelled the battery boxes inside the parcel, there was nothing on the parcel to warn it contained lithium batteries, so in breach of regulations around labelling and shipping of lithium batteries.

Asked to return for a refund but get a feeling 24 hours later that I'll just have to put in a dispute with my payment provider.

Batteries dont work. Didnt respond when emailed

Beware this company is the worse one I've ever used !
I ordered 2 batteries for a Worx tool. delivery firm never
delivered, Evri is the name of the delivery firm. Sent endless emails to E plus Batteries, never got any replies back, Got my money refunded, through PayPal
who were brilliant !. Next time I will read reviews which I didn't do. Do not buy from this company. Be warned.!

Purchased one replacement battery for Dyson vacuum cleaner. When it was working it had limited capacity and then it failed completely after two weeks. The company refuses to reply to emails and there's no phone number.

Rubbish company. I bought 2 18v batteries for my Makita tools and they didn't last a year before they wouldn't accept any charge. I've sent several emails to the company with no reply. This company should be banned. You only need to read on to see that!

Dont waste your money, they sell you inferior products and no come back, they do reply to emails, or live chat , you might as well throw your money in the bin.
ordered a replacement battery for stick Dyson didnt last a week, the fixings broke, the battery just fell out, been trying to get in touch for two weeks !!!!! No Replys!

Probably the worst company I have ever dealt with. Can only try to contact them via an e mail address. The telephone number for them is a Chinese number! Sent them 4 e mails over a number of days with absolutely no response! I ordered the wrong product, e mailed them straight away to cancel, no response. Then get an e mail saying despatched. E mailed again, no response! Goods delivered and left in my porch. E mailed again requesting return authorisation, no response! Have given the batteries to a friend as I can’t use them. Also note that their 5amp battery is half the weight of a branded dewalt 5amp battery.My friend is using them, they do work but for how long???

DO NOT BUY!

Bought 5x 5AH batteries and 2x 3AH batteries for my Makita tools. They worked for all of 5 minutes, 3AHs didn’t even work at all. Absolute garbage. I will only buy genuine Makita batteries from now on as you just end up paying more in the long run with this trash.

I asked for a refund and was just ignored, don’t trust this Chinese crap

i bought a pack of 4 battery's, my mistake thought they was Makita battery's.
Delivery was on time that's a plus, then it went wrong,
one battery was charged twice after using in a small drill, it the was showing faulty in the charger.
The other 3 battery's are still sort of working to a fashion as they only last about 4 to 5 min each before requiring a charge (flat) only used in a Makita air blower. (I have put in an o3.0ah battery in and its still going after being used twice a day 5 days so far).
i have sent in 3 emails and no response the best thing i can do is bin theses battery's and buy proper battery's that last and work.
this company and its products in one word are s... i would not recommend them to any one

Bought 2× Makita 9Ah batteries.
Received an email. Package is on it's way.
Received tracking number. When tried to track package I was sent to an Italian postal service.....in Italian.
Tried DPD and no trace of tracking number .
Emailed Eplusbatteries.com. on several occasions.
Sent a message via link on their webpage.
Absolutely no response whatsoever from Eplusbatteries.com.
Still waiting on package
Their service in one word is disgusting
I wont be purchasing anything from this outfit again.
Future customers be aware.........dont waste your time or money with these shower of chancers

Getting the same service and response as everyone leaking comments, poor quality, no communication what so ever . I ve returned products but no refund . Dose anyone know where they are based please let me know ,marty097579@yahoo Co UK. Thanks

The cheap batteries are exactly that , in fact , they are being sold in my view , under false pretences and in my view should not be considered , my honest opinion is that “THEY ARE A CROCK OF CRAP “

Cheap battery pack, failed after first charge, no refunds, no response to emails. If your need a battery I would uses this company again you'll just be wasting you r time and money.

Please avoid do not waste good money on batteries that do not work & company who don’t respond to emails or replace faulty goods. Will be trying to get money back on credit card.

Four batteries all now won’t charge. Less than a year old, light usage. Tried to contact eplusbatteries. No response. No phone number. Notice other negative comments/reviews. Avoid.

Bought two extra batteries for my greenworks hedge trimmer and chain saw, charged ONCE then both would not charge? Red light blinking on and off in the charger module, contacted eplus batteries who said “ please send a video so we may analyse” the fault, i sent a video as requested, they wrote back “would you like replacement batteries” i answered YES - I have heard nothing from them now for over a month, even after emailing them over 20 times! This company wants closing down! So i have over £110 gone! And no working batteries. DO NOT BUY FROM THESE PEOPLE, YOU WILL LOSE YOUR MONEY COMPLETELY! THEY WILL LEAVE YOU WITH NO BATTERY, and YOUR MONEY WASTED!
Since writing this review PAYPAL have refunded me under “buyers protection”.
It now seems no one can get hold of eplusbatteries.com because they seem to have
disappeared off the net? No website or anything, just a static page stating “sorry we are having postage problems” BE WARNED, BE VERY WARNED!