Impressed by the range of products available, some of which would be difficult to find on the high street. Prices are also reasonable compared to other retailers. Ordering has so far been easy, and d... Toon meer
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Lees wat reviewers zeggen
I bought the Lacoste pour femme from you, cheapest price anywhere for 90ml, Incredible value, and delivery time was superb. Can’t fault the experience at all. In fact I’ve already told family membe... Toon meer
Very happy with my experience with Escentual. Ordering was easy, the website offers a wide range of products, prices were very good with great sale offers, and I was especially impressed with the spee... Toon meer
I buy all my toiletries (what I can't get in Tesco), beauty products, Haircare, perfumes, make-up from Escentual, and I have done for years. Website is easy to negotiate, good prices and offers. Item... Toon meer
4,8
Uitstekend
3K reviews
Heeft 87% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
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Fragrance that I have ordered was…
Fragrance that I have ordered was cheaper than on other websites, and arrived within 3 days. Great service.
24 maart 2026
Review zonder uitnodiging
Excellent price & super quick delivery!
Excellent price & super quick delivery!
24 maart 2026
Review zonder uitnodiging
Excellent first experience
Excellent first experience. Found the item I wanted at very good price. Delivery was quick. Will definitely use Escentual again.
22 maart 2026
Review zonder uitnodiging
Great service.
Products arrived well packed and in a very quick time. They were what I had bought and no issues.
24 maart 2026
Review zonder uitnodiging
Goods arrived on time & product was…
Goods arrived on time & product was cheaper than anywhere else- good work
24 maart 2026
Review zonder uitnodiging
L’interdit hair mist
Excellent price point - securely packaged
fast delivery , I will always check this website for a competitive pricing
24 maart 2026
Review zonder uitnodiging
Great service
Always prompt service.Great deals and a wide range of good quality products at sensible prices
19 maart 2026
Review zonder uitnodiging
Great choice
Great choice, great prices with quick delivery! What more could you ask for?
7 maart 2026
Review zonder uitnodiging
Great perfume at a great price.
Great perfume at a great price.
Delivery excellent and quick.
23 maart 2026
Review zonder uitnodiging
Extremely disappointed
I’m extremely disappointed with the service, especially after being a loyal customer for the past 10 years. The numerous changes they’ve introduced—supposedly to improve the experience—have actually made things worse.
On several recent occasions, my old address has reappeared as the delivery address. Fortunately, I noticed in time and contacted them, and they assured me it was corrected and set to my default. My next order went through without any issues, which made this even more frustrating.
Today, I checked on another order only to discover it had once again been sent to my old address. When I contacted customer service, they tried to shift the blame onto Google, claiming the incorrect address came from my profile. This makes no sense, as this is the only company that has ever sent or attempted to send my orders to the wrong address. Thank you Escentual for the disappointing experience again!
26 maart 2026
Review zonder uitnodiging
Antwoord van Escentual
Hi Vesela,
Thank you for your feedback, are sorry to hear the frustration you have had with your order.
Upon looking on your order history - it appears that the old address is being passed to us via the Google Pay express checkout, and has only been on orders where you have used it.
We unfortunately have not control over the addresses where an express checkout is used, but would recommend you checking your Google account to double check the old address isn't hidden in there.
If you notice the incorrect address on your order confirmation and let us know - we can always fix it before your order is dispatched.
Best,
Team Escentual
My favourite perfume at a great price…
My favourite perfume at a great price with free and speedy delivery. Great service
20 maart 2026
Review zonder uitnodiging
Exactly what I was looking for at the…
Exactly what I was looking for at the right price and precise on-time delivery
20 maart 2026
Review zonder uitnodiging
Very helpful customer service
I made a mistake on my order. I was notified by Escentual staff who helped me correct the mistake and amend the order.
13 maart 2026
Review zonder uitnodiging
Straightforward ordering
Straightforward ordering, prompt and accurate delivery. Good to see that all the packaging is now recyclable.
19 maart 2026
Review zonder uitnodiging
Excellent value for money
First time using this company and the experience has been excellent. The product that I purchased was heavily discounted and the delivery was top notch. Item came within two days and also the complimentary free same is a very nice touch that's appreciated! Would not hesitate to use them again
16 maart 2026
Review zonder uitnodiging
Excellent
Very easy to use the website I was very impressed I could use it so easily. No problems with ordering very quick and efficient.
14 maart 2026
Review zonder uitnodiging
Have used this company on a couple of…
Have used this company on a couple of occasions. Easy to order. Good tracking information. Arrives on time. Well packaged items with no breakages. Would definitely recommend
16 maart 2026
Review zonder uitnodiging
Thought the price was too good to be…
Thought the price was too good to be true. Fantastic.
18 maart 2026
Review zonder uitnodiging
Great prices
Great prices, good selection and fast delivery. Thank you
10 maart 2026
Review zonder uitnodiging
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