Eurocom C.I. Limited Reviews 

I had a great experience with Eurocom C.I. Limited. The background check process was straightforward, and the customer service was excellent.

A special thank you to Juliet Idi for her outstanding support. She was professional, patient, responsive, and kept me informed throughout the process. Her excellent customer service made everything much easier and gave me confidence that my application was being handled efficiently.

I highly recommend Eurocom C.I. Limited, especially if you have the opportunity to work with Juliet Idi. Thank you for providing such excellent service!

Absolutely brilliant customer service from Sandra Eche, she answered her phone within a few rings, she was courteous and professional, and she answered all my questions and guided me through the online process, thank you ever so much Sandra for all your help. Regards George

I thought I had fully completed the online form, however it didn't send, so I called them and they answered in a few rings, they were absolutely brilliant and very patient and she helped me through each phase and I successfully completed the form and sent it, thank you.

EXCELLENT EXPERIENCE, VERY HELPFUL PATIENT AND TOLERANT

Sandra was supportive and made sure I had everything I needed throughout the process.

The support and help received by Juliet who guided me through the process and was very patient with my queries. Juliet was very professional and supportive throughout!

The service was well executed, and when I ran into a difficulty at my end, Sandra was very helpful

Excellent support over the phone . Call handler was very patient

Sandra was very helpful and walked me through the process

We made it very difficult on ourselves with this. But they were very patient with us, even whilst taking a fair amount of stick. Retained professionalism throughout. Thank you.

Sandra Eche helped me resolve my issue quickly and the whole platform was easy to navigate.

Ephraim Aikochi was very professional and made the process of submitting the documents very smoothly.
I would definitely recommend this company

Sandra was amazing and super patient with me, her customer service was really outstanding.

Ephraim Aikohi is very helpful, quick to respond and the only reason we persevered with the DBS check via Eurocomci.

The service / process Eurocomci offers is over complicated, confusing & not clear for first time users and deters us from returning.

1 Star for Eurocomci
5 Star for Ephraim Aikohi
3 star average....

Juliet is very polite and professional !

Dear reader,

I just wanted to share how wonderful it was to speak with Sandra. She is an absolute credit to your team; a true professional who listens and genuinely cared. Her warmth and desire to help shone right through the phone, and she handled everything with such a lovely attitude. So far, so good; She is keeping me completely up to date via email, and hopefully, I will have the certificate soon...

Regards,
M Waseem

I submitted a DBS application through Eurocom CI and paid immediately. Shortly after, I was told that as a self-employed applicant I am not eligible and my application cannot proceed. Despite this, they still intend to charge a £12 admin fee.

If self-employed applicants are not eligible, why was my payment taken immediately and why was I allowed to enter all my personal information into the system? The website did not make this restriction clear at the payment stage.

Ever easy to understand

After providing wrong information I have been charged £12 admin fee for cancellation of my order 3 minutes after I did it. They say is it to cover the cost of calling, emailing, messaging me - their customer. This company in my opinion has nothing to do with the customer service. Not recommended.