Great service, all the staff were amazing and really kind. Managed to get myself a smashing car on finance in just 2 days with a free test drive, 2 year warranty and protective cover outside and in.... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We wanted to visit Blackburn branch to view a used car that had been advertised externally. A young lady called Aimee was our contact and a visit was planned. On the day the traffic was awful and... Toon meer
Bedrijf heeft geantwoord
Don’t buy a used car from this garage, sell faulty cars. Bought a car on the 21st October, tried calling the next day with issues, sales guy never returned my calls. Car was off the road for 5 weeks,... Toon meer
Bedrijf heeft geantwoord
I have nothing but dislike for Ford and after 15 years I will be looking at alternatives at my next change. Poor engineering in the Puma and absolute lack of empathy at point of critical repai... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contactgegevens
Whitebirk Drive, BB1 3HT, Blackburn, Verenigd Koninkrijk
- 01254 506222
3,9
Goed
412 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We only went to look and found the perfect car
We only went to look! But then we found the perfect car, at the perfect price and we decided to buy!
Jayson was fantastic, helpful, knowledgeable and not at all pushy! His colleagues - Nick and the girls on the customer service desk were also fantastic, and made the all experience, smooth and enjoyable.
Would recommend
17 april 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi Wendy,
Thank you so much for taking the time to review your experience with us.
Jaydon, Nick and the team will be absolutely thrilled that you have rated them so highly!
Kindest regards.
Evans Halshaw Customer Services
Nick absoloutely brilliant and helpful
Nick absoloutely brilliant and helpful
Over the moon with our new car
All staff in branch lovely also
Thanks again
3 april 2024
Antwoord van Evans Halshaw - Ford Blackburn
Hi Zak,
Thank you very much for taking the time to leave us this positive review!
Nick's aim is to deliver a positive customer service.
Have a great week!
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Ford Blackburn
Hi Leigh,
Thank you so much for leaving us this great review.
Have a lovely day!
Evans Halshaw Customer Services
Excellent service with very friendly…
Excellent service with very friendly staff....thanks Nick....👌🏻
2 april 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi,
Nick will appreciate this positive review.
Thank you, and happy motoring!
Evans Halshaw Customer Services
Craig was very helpful.
28 maart 2024
Antwoord van Evans Halshaw - Ford Blackburn
Hi,
Craig will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Always happy to help
23 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi Anthea,
We are delighted to see such a positive review.
Have a great day!
Evans Halshaw Customer Services
Sam was great
19 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi Oliver,
Thank you for your five stars!
Sam values your feedback.
Evans Halshaw Customer Services
Flawless service.
Flawless service.. thank you team for my daughters new car!! Will be back in a couple years
16 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hello John,
Thank you very much for leaving a review!
Have a nice day!
Evans Halshaw Customer Services
I would definitely recommend anyone who…
I would definitely recommend anyone who is thinking of buying a car or just visiting to ask for Jason at the Blackburn Branch.
He made our process smooth and his service is extremely professional, this is the main reason I am purchasing my SECOND car from him.
Thank you so much Jason at the Blackburn branch
16 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hello Bobby,
Many thanks for your review.
Jason works hard to make sure his customers are well looked after. He will be very pleased to hear that he managed to help you with your second purchase.
We hope to see you soon!
Evans Halshaw Customer Services
Brilliant customer service from Jason
Fantastic customer service from Jason, our car salesman. Really took the time to listen to our requirements so we could find the perfect car for us. Would recommend anyone to go to Evans Halshaw in Blackburn.
16 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hello Shanice,
Thank you for sharing your excellent comments about your experience with Jason at the Ford dealership in Blackburn.
It's great to hear from you.
Kind regards,
Evans Halshaw Customer Services
Review
I bought a vehicle a couple of months ago. My sales advisor was very knowledgeable and took their time to ensure I was happy with all the monthly payments along with the additional products they offer. I would highly recommend evans halshaw for your next car buying experience.
16 september 2023
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi Sam,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Ford Blackburn
Hi Nick,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Fabulous customer service
11 maart 2024
Antwoord van Evans Halshaw - Ford Blackburn
Hi Marie,
Thank you for such a positive review.
Have a wonderful day!
Evans Halshaw Customer Services
Fantastic customer service from Jayson
Fantastic customer service from Jayson, our car salesman. Really took the time to listen to our requirements so we could find the perfect car for us. Would recommend anyone to go to Evans Halshaw in Blackburn. Huge thanks Jayson!
9 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hello Deborah,
Thank you so much for reviewing your recent experience with Jayson at Evans Halshaw.
It’s great to hear you’ve had a positive experience.
Take care,
Evans Halshaw Customer Services
Buying a Ford Puma
Sam Thorp has been great taking me through the journey of buying my Ford Puma. Explained everything very well and was very friendly. Made the whole experience a joy!
5 maart 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hello Hazel,
Thank you for your positive review.
Sam and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Ford Blackburn
Hi Alan,
Thank you for your positive review.
Craig and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Foxywatson -
Many thanks the Evans Halshaw Team at Blackburn in particular Ivor Stewart who looked after us. He went through all the documents with us explaining as he went. He has excellent customer skills and made it all seem easy even though we one or two hiccups! Thank you.
26 februari 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi,
Thank you so much for taking the time to review your experience with us.
Ivor will be absolutely thrilled that you have rated them so highly!
Kindest regards.
Evans Halshaw Customer Services
Great costumer service from Jayson from…
Great costumer service from Jayson from start to finish. Very happy with our new family car.
24 februari 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi Talia,
Thank you for the positive review!
I will be sure to share it with Jayson at the Ford dealership Blackburn.
Take care!
Evans Halshaw Customer Services
I am disappointed to rate this…
I am disappointed to rate this experience with even one star. Unfortunately, the service provided was far below expectations, lacking honesty and integrity. I strongly advise avoiding this dealership if you value your time and money.
Initially, I received an online quotation from Evan Halshaw to sell my car for £11,032, factoring in minor chips on 4-5 panels. Considering this fair price and seeking convenience, I booked an appointment at the Blackburn branch. However, after reading reviews, I called ahead to inquire about the potential of the price being knocked down as I would need to bring my two young children (aged 4 months and 18 months) with me. I was assured that the online valuation should remain consistent as long as I was honest when describing the condition online, I still allowed for a £500 variance and proceeded with the appointment.
Upon arrival, I encountered an indifferent attitude. Once my car had been inspected, I was smugly informed by the sales representative that the offer was only £9500, a significant £1500 reduction with very little explanation provided. Requesting to speak with the manager, I questioned the discrepancy between the online quote and the offered price, to which the manager cited "fluctuating markets." While I understand market changes, a £1500 difference seemed excessive. I asked if my description when getting the online quotation was accurate, the Manager agreed and they had not found any other problems/damages with the car.
To illustrate my frustration at the ludicrous offer, I shared competing offers from carwow that I had received that morning, including one from Evan Halshaw's Wigan branch for £10,400, and another for £10,650. All the Manager could say at this point was that the other dealerships obviously haven’t done their research. It's frustrating to have placed trust in their service, only to waste time and inconvenience myself, my children, and a friend who accompanied us so I could get home after selling the car. Regrettably, I cannot recommend this dishonest company based on my experience.
It seems that their tactic is to get you in to the dealership with their inviting valuations and then chip you down for no reason once you’ve gone to the effort to get there.
I hope nobody else gets stung like I have
22 februari 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hello Charlotte,
Thank you for your review.
We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.
I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.
Thank you,
Evans Halshaw Customer Services
Fantastic and a pleasure. Congratulations and thanks to Jayson the sales executive we dealt with.
Fantastic and a pleasure with
22 februari 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Blackburn
Hi Tom and Nikki,
Thank you for your positive review.
Jayson and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
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