Evans Halshaw - FordStore Preston Reviews 

425
TrustScore 4 uit 5

4,0

FordStore, Port Way, PR2 2YQ Preston, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Great experience buying a car from the Preston branch, Conner went above and beyond for myself and my wife.. We were shown different vehicles which matched our criteria, Conner was happy answerin... Toon meer

Beoordeeld met 5 van de 5 sterren

damian was very helpful guiding us through all the online digital documents and sorting the car out. also helped setting up the sat nav. very happy

Beoordeeld met 2 van de 5 sterren

Fords online service booking system does not know about the dealers caendar. Feels swish but the creality is you are better off ringingthe dealer yourself. We requested a coutesy car but EH Preston d... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I can't recommend highly enough. Excellent experience. I part exchanged my car for a newer model. Ryan and Dean sorted everything for me whilst I had a coffee Dean even put fuel in the car. All... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Geschreven door het bedrijf

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contactgegevens

  • FordStore, Port Way, PR2 2YQ, Preston, Verenigd Koninkrijk

  • 01772 204000

4,0

Goed

TrustScore 4 uit 5

425 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(425)

5.575 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Thank you Damien love my fiesta

Damien helped me through the process of Test driving a car we saw on line, gave us all the information about the car in way we didn’t. Feel under any pressure, I liked the car and he helped with all paperwork and going through the of the sale, he was helpful, patient and very friendly I would recommend Damien and Evan’s Halshaw Preston to any one, thank you for everything Janet.

29 februari 2024
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hello Janet,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Damien.

We hope that you'll consider us again in the future.
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Great experience buying from Evans Halshaw…

Great experience buying from Evans Halshaw thanks to the friendly salesperson Sean Williams. He was knowledgeable, easy to chat too and respectful. Sean listened and explained things clearly and wasn't pushy with his sales pitch. An asset to the sales team. Thanks Sean.

26 februari 2024
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hello AJ,

A huge thanks for taking the time to rate your recent experience with us.

Sean and the management team love to see such great feedback!

Have a nice day.
Evans Halshaw Customer Services

Beoordeeld met 1 van de 5 sterren

system check transmission failure…

system check transmission failure service now message the moment just after I had the car serviced

23 februari 2024
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Peter,

Thank you for taking the time to review.

I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Great place to buy a car

Just purchased a2020 Mazda CX5, from the Preston branch,had what was the best experience I’ve had when buying car from a dealership in nearly 50 years. Dave Dewhurst is to be commended for his efficient and pleasant manner, nothing too much trouble and everything explained in a way we could understand. Dave even drove us to the local post office to tax the car - I couldn’t do it on line at the dealership as no banking app on my mobile phone. Car is like new and is everything I required.
Have a great holiday in Turkey Dave.

21 februari 2024
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hello Roy,

Thank you so much for taking the time to review your experience with us.

Dave will be absolutely thrilled that you have rated them so highly!

Kindest regards.
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Lovely friendly staff

Lovely friendly staff. Took my Ford kuga in for a service. Explained everything they did, sorted my car. They also valeted and cleaned it for me, saved me a job. It's the little things!! Great service. Recommend Evans Halshaw Ford 10/10

21 februari 2024
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Debra,

Thank you for taking the time to leave us this fantastic review!

We strive to provide excellent customer service at the Ford dealership in Preston.

Thanks again!
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, quick turnaround, thank you

15 februari 2024
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Avril,

Thank you for taking the time to review us.

You have really made our day!
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

No pushy sales tactics

No pushy sales tactics
Best px prices at the moment
Used cars are of better quality than competitors
Overall great experience as usually dread it as I usually count the seconds until I get pounced on with desperate salesmen which wasn't the case so very happy customer

6 februari 2024
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Mark,

Thank you for the positive review!

I will be sure to share it with the team here at Ford Preston.

Take care!
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Car purchaseExcellent service from start to finish

Excellent service from start to finish, Sean was very helpful and knowledgeable. Car is superb and at a fair price.
Kevin Bourne.

31 januari 2024
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Kevin,

Thank you for the great review and the feedback for Sean.

We really appreciate it and look forward to welcoming you back again!
Evans Halshaw Customer Services

Beoordeeld met 3 van de 5 sterren

Excellent customer service.

The customer service is always excellent. However, there's often a lack of attention to any mess left after work has been carried out.

16 januari 2024
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Keith,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Another fantastic service provided by…

Another fantastic service provided by Dave Dewhurst, helpful and professional as always.

20 januari 2024
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Philip,

Thanks so much for the review!

Dave and the management team take pride in providing excellent customer service.

Take care,
Evans Halshaw Customer Services

Beoordeeld met 1 van de 5 sterren

DO NOT BUY E- TRANSIT!!

DO NOT BUY THE E-TRANSIT FORD KNOW THERE ARE ISSUES WITH THEM!!!

SEE PICTURES ON GOOGLE REVIEW

Brought a ‘Brand New E-Transit’ in October and after 3 days complained about the range on the miles (supposedly 198miles range was only getting 145 fully charged) The miles over the next few weeks got worse, down to 95 miles so complained again and got told to take it to my local ford dealer (days money lost having to take a brand new van to be looked at) recieved the van back the same day and was told it just needed a system update and that the van will now charge to 175 miles, which it did… HOWEVER… the next day i had a 20 mile journey with 175 miles charge… by the time i got to the job i had 70 miles left on my charge!! That evening i charged the van again and it gave me 160miles, the next day 130, next day 119next day 103 and then 97!!! Im currently trying to return this van and i am having great difficulty in doing so! The van has been on my drive now for 6 weeks unused as it is NOT fit for purpose! When i asked if Ford have had trouble with the vans the reply was ‘YES but mine was the quickest for the miles to drop off’
DO NOT BUY THE E-TRANSIT THEY KNOW THAT THERES ISSUES!!!

So now having a £54000 van sat on my drive £1000’s of pounds out of pocket and having to still pay the monthly direct debit… Ford want nothing to do with it and i now have another job on my hands to try and claw back money lost!!

8 januari 2024
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Adam,

Thank you for your review.

We're disappointed to hear that you do feel this way. It isn't the level of customer service that we aim to provide and certainly isn't how we want our customers to feel. We apologise that you haven't received the experience that is expected.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Great Service

13 december 2023
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Mr Farmer,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Anthony,

Thanks for the great rating!

We are always happy to help.
Evans Halshaw Customer Services

Beoordeeld met 1 van de 5 sterren

More like buying privately than from an…

More like buying privately than from an actual dealership.
Had to hassle the salesman to give the service history.
No MOT certificate provided.
Had to pay via BACS, even though it says you can pay via card.
Test drove the car on Tuesday, said I would collect it the next Tuesday (7 days later because I had to work), was told the manager might put it back on sale (even though I had already paid a £200 deposit). Got a call the next day to see if I still wanted the car.
When I collected the car, the suspension was broken - Damian had told me that this was the trade plate making the noise when I test drove it previously.
Was offered £5750 for my old car, sold it elsewhere for £7500.
I spent £21000 at Evans Halshaw Preston, but it felt more like buying a car privately - not anything like any other car buying experience I have ever had, just really poor.

14 november 2023
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Mr Hopper,

Thank you for your review.

We're very sorry to hear that you haven't had a positive experience. We appreciate your disappointment with this and it isn't the level of customer service that we aim to provide.

I will ensure that all of your feedback is passed over to the relevant leadership team so they can take this on board and help identify any training needs going forward.

Thank you,
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Excellent problem free service

Excellent problem free service. Good communication. Would use Evans Halshaw Fordstore Preston again.

18 november 2023
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hello Alan,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Beoordeeld met 4 van de 5 sterren

Helpful Staff

I had my 1st car with Evans Halshaw for about 8 months, the car had many issues with it however they was quick to resolve all of the issues.

I eventually wanted to get rid of the car because I could not trust it to not break down again.

Jarreth Brown made the process quick and easy to swap the car over to a new one through Evans Halshaw. I would highly recommend seeing Jarreth for a new car.

The car I have now is great and not had one problem with it.

10 augustus 2023
Review zonder uitnodiging
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hello Luke,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction by Jarreth.

Enjoy your day!
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

Very helpful

Very helpful, polite would recommend.

10 november 2023
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Alexandera,

Thank you for your positive review.

Have a great day!
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

The lady on the desk was very pleasant…

The lady on the desk was very pleasant to deal with and made booking in and collection easy helpful with information

4 november 2023
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Dan,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Evans Halshaw Customer Services

Beoordeeld met 5 van de 5 sterren

As described and delivered on time

As described and delivered on time, could not have asked for better service.

25 oktober 2023
Logo Evans Halshaw - FordStore Preston

Antwoord van Evans Halshaw - FordStore Preston

Hi Nigel,

Thank you for taking the time to post this review.

Your lovely feedback is very important to us, and we are really pleased that you had a positive experience at Ford Preston.

Have a nice day!
Evans Halshaw Customer Services

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer