There was an issue with the used car I purchased from this garage. I made contact with the manager, Danyal and he sorted this out quickly and efficiently. He kept in contact and he was very flexible w... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very smooth & no hard sell for products, both visits were great, Alex the salesperson was great to deal with, we talked about extras but when I decided not to go ahead with them, he say all good & con... Toon meer
Bedrijf heeft geantwoord
My car went it with no issues other than routine maintenance and a work under the warranty. It came our with a dead 12 volt battery which cut the next time I wanted to start the car. When I received... Toon meer
Bedrijf heeft geantwoord
We have recently purchased a used vehicle from Evans Halshaw (Stourbridge) the sales person we dealt with was Linda Collins, who was polite, extremely professional, knowledgeable, and very friendly.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contactgegevens
65A Hagley Road, DY8 1QA, Stourbridge, Verenigd Koninkrijk
- 01384 442222
4,5
Uitstekend
811 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Could have been better
The service seemed a bit lapsy daisy in the fact that my service book was not signed off in two locations of the book and I was not given a video of the service which took place as I have previously.
24 september 2025
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Janet,
We appreciate your feedback and apologize that your service experience did not meet expectations due to the unsigned service book and missing video.
We'll review our processes to improve.
Evans Halshaw Customer Services
Excellent service provided by Linda
Excellent service provided by Linda from Kia Stourbridge. Friendly and very informative. She went the extra mile by sending updated videos of my car before it was delivered. Couldn’t fault the service provided.
28 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hello Erin,
We appreciate you taking the time to leave this review.
We're happy to hear that you found the service received from Linda excellent and informative and that you were pleased with the videos.
We hope to be of service to you again!
Evans Halshaw Customer Services
Really brilliant ladies on Reception.
25 september 2025
Antwoord van Evans Halshaw - Kia Stourbridge
Hi John,
We are so happy to hear that you found our reception staff brilliant.
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Gordon,
We appreciate your positive feedback and we're so glad our staff were polite and helpful.
Evans Halshaw Customer Services
Will was a great salesman helped us…
Will was a great salesman helped us through all the necessary things not pushy very informative made it pleasure to purchase our car would certainly recommend our family and friends to use Kia.
26 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hello John,
We appreciate you taking the time to share your positive experience.
We're happy to hear that you found Will helpful and informative and that you would recommend us.
Evans Halshaw Customer Services
Malwina and Lauren were very…
Malwina and Lauren were very professional, courteous and put me at great ease. Very knowledgeable and helpful, Paul the technician was a great help, nothing too much trouble too do. Couldn’t be more helpful a great service with an endearing smile. A credit to your company.
23 september 2025
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Brian,
We appreciate you taking the time to share your positive experience.
We're glad to hear that you found the team professional, courteous, and helpful. It's great to know the service met your expectations.
Best wishes,
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Kia Stourbridge
Hi,
Thank you for your positive review.
We're always happy to help!
Have a great day!
Evans Halshaw Customer Services
New car
Ryan was very helpful and made the process smooth and easy, absolutely in love with my new car!
23 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Lily,
Thank you so much for taking the time to review your experience with Evans Halshaw and Ryan.
We are absolutely thrilled that you have rated us so highly!
Kindest regards.
Evans Halshaw Customer Services
Excellent customer service
I can honestly say this has been the best experience dealing with Kia in Stourbridge Chloe and Andrew have been fantastic! Nothing has been too much trouble for them at all any questions or queries I’ve had it’s been resolved there and then love the dealership. Definitely go there if you want a Kia I love my automatic Kia picanto 💜 the communication skills are outstanding too!
4 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hello Laura,
We're happy to hear that your experience was so positive!
It’s great to know that Chloe and Andrew provided outstanding support and communication.
We appreciate your recommendation and hope you continue to enjoy your Kia Picanto!
Evans Halshaw Customer Services
The first thing that I consider when…
The first thing that I consider when choosing a dealership is wether I can find a parking space without having to park on a public road or squeeze in in somewhere and worry about getting it damaged so it was a big plus to find plenty of spaces here.
On arrival I was met by Andrew who very engaging and spent a lot of time helping me choose the right spec then going through the finance options , he was very knowledgeable and informative without being at all pushy, Chloe was also on hand to help out and did the handover as Andrew was on his day off but still popped in to say hello, the car was well presented and everything well explained, maybe would have liked to have met the service team as have had this opportunity in the past at other dealerships but September is a busy time of the year for them so understandable
I have had some less than efficient car sales purchases in the past but this experience with Andrew and Chloe was how things should be
5 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hello Peter,
We're happy to hear that you found our parking convenient and appreciated the informative, no-pressure assistance during your car selection and financing.
We're glad the handover was well-explained and the car well-presented by Andrew and Chloe and are glad your purchase experience was positive.
Thank you!
Evans Halshaw Customer Services
MG HS Exclusive purchase
We purchased a used MG HS Exclusive from Evans Halshaw Kia in Stourbridge and Linda Collins the salesperson was really helpful with everything from our first telephone conversation to our meeting at the garage to complete the paperwork and pick up the car, she was professional and friendly and put us at our ease right from the start and helped with everything and also kept us supplied with drinks, she was also very patient as it took quite some time to get everything sorted. Thank you Linda you are a credit to the company.
16 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Lynn,
Thank you so much for your kind words!
We are so happy to hear that Linda was able to provide you with excellent service.
We strive to ensure that all of our customers receive the best possible service.
Thank you again for your positive review!
Evans Halshaw Customer Services
Good service
Very patient, friendly adviser. Thank you to Harry.
12 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Natalie,
We're happy to hear that you had a positive experience with Harry.
Evans Halshaw Customer Services
Service is good, but answering telephones and emails are terrible.ed car out on the day and on time
Sorted car out on the day and on time
1 september 2025
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Ian,
We're happy to hear that we sorted the car out promptly.
Thank you for your positive feedback!
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Mr Brodie,
We appreciate you taking the time to share your positive experience; we're glad the service booking process was straightforward and completed promptly.
Evans Halshaw Customer Services
New car day!
The personal service received from Harry and Tom was very professional.
Overall very happy with the service and purchase of my new vehicle.
Harry is a credit to your sales team.
3 september 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hello Wendy,
We appreciate you sharing your positive experience.
We're happy to hear that the service received from Harry and Tom was professional and that you are happy with your new vehicle.
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Keith,
Thank you for your positive feedback; we appreciate it very much.
Evans Halshaw Customer Services
Linda Collin whi was the Rep was very…
Linda Collin whi was the Rep was very professional and warm. She talked me through the process and everything was done without delay. The kia stonic is a lovely car that caught my attention from my first sight.
25 augustus 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hello,
We appreciate you taking the time to share your positive experience.
We're so glad to hear that you found Linda professional and that you love your new car!
Evans Halshaw Customer Services
Complete satisfaction with everything…
Complete satisfaction with everything the work, the time it took everything.
21 augustus 2025
Antwoord van Evans Halshaw - Kia Stourbridge
Hi Neil,
We're happy to hear that you were completely satisfied with our work and the time it took.
Evans Halshaw Customer Services
Good sale
Sales team including Harry and Tom were very friendly and professional. Communication was continuous throughout the sale.
The let down of 1 star was the valet quality, that let them down.
31 augustus 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hi,
We're happy to hear that Harry and Tom was friendly and professional, and that communication was continuous.
We appreciate your feedback regarding the valet quality and will address this.
Evans Halshaw Customer Services
Evans halshaw kia stourbridge
I have been waiting two days for a repair on a car that was purchased last week and is under warranty. No communication from the dealership. I am very disappointed and frustrated. Sales were lovely and friendly. Servicing is obviously not up to it. Sort it out evans halshaw kia stourbridge
29 augustus 2025
Review zonder uitnodiging
Antwoord van Evans Halshaw - Kia Stourbridge
Hi,
We're disappointed to see you haven’t had a positive experience.
Satisfaction is one of our top priorities, so we would like to learn more about your experience to see if there is anything we can help with.
Please contact us at service.followup@evanshalshaw.com and we will ensure to put you in contact with the leadership team.
Thank you,
Evans Halshaw Customer Services
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