A well delivered Thank you to Ian at the Gateshead Stadium branch. If it wasn’t for his kind understanding, patience and excellent friendly customer service I would have walked away and shopped else... Toon meer
Bedrijf heeft geantwoord
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A well delivered Thank you to Ian at the Gateshead Stadium branch. If it wasn’t for his kind understanding, patience and excellent friendly customer service I would have walked away and shopped else... Toon meer
Bedrijf heeft geantwoord
We picked up our new car today, the whole experience was seamless from start to finish. The staff are very welcoming friendly and helpful, we dealt with Sam Jacob and Iain, they were all very helpful... Toon meer
Bedrijf heeft geantwoord
Alex was amazing at helping us find the right car to suit our family, offering us help and support through every step of the way, offering good advice. Helpful, friendly, supportive. 5* for the ho... Toon meer
Bedrijf heeft geantwoord
Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... Toon meer
Bedrijf heeft geantwoord
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Geschreven door het bedrijf
Every Day Low Prices
Saint James Square, Felling, NE8 3RG, Gateshead, Verenigd Koninkrijk
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Excellent service as always from Lewis, Allan and Harvey. Always professional, polite, helpful, friendly. Great team work. Vauxhall should be proud of them!

Antwoord van Evans Halshaw - Vauxhall Gateshead
Happy with the new car, Alex did everything we asked for and more.

Antwoord van Evans Halshaw - Vauxhall Gateshead

Antwoord van Evans Halshaw - Vauxhall Gateshead
Brilliant service from start to finish with everything explained 👍

Antwoord van Evans Halshaw - Vauxhall Gateshead
Evans Halshaw sorted our over heating problem on the car and kept us informed all the way

Antwoord van Evans Halshaw - Vauxhall Gateshead
I would highly recommend these guys are so helpful and honest
Walked in test drove and left same day. Just had car back for its free service
All good

Antwoord van Evans Halshaw - Vauxhall Gateshead
Excellent service and communication from my first contact with service centre to collecting my car.

Antwoord van Evans Halshaw - Vauxhall Gateshead

Antwoord van Evans Halshaw - Vauxhall Gateshead
Nice, simple, easy!
Alex was really helpful and accommodating making the purchasing process nice and easy.
Car purchased and collected within 24 hours

Antwoord van Evans Halshaw - Vauxhall Gateshead
Car M.O.T. usual excellent service from everyone at the dealership, especially Lewis and Alan on service reception, and the technician undertaking the test, who gave great detailed feedback, thank you.

Antwoord van Evans Halshaw - Vauxhall Gateshead
Everyone was so helpful. Staff knew thier job . Always someone to ans any questions. Very much hands on.

Antwoord van Evans Halshaw - Vauxhall Gateshead
I am very safety conscious..when you have a service at Vauxhall Gateshead
You can be confident everything is checked and if needed any attention good advice is given

Antwoord van Evans Halshaw - Vauxhall Gateshead

Antwoord van Evans Halshaw - Vauxhall Gateshead
Booked in for a service and mot ar Evans Halshaw Gateshead, the service was to provide your car being picked up and returned to your home, as I would not have taken out the service plan and gone somewhere nearer but this service sold the plan to me.I was told that the driver had been made redundant the year before, though was not advised that the service would no longer be available.Anyway booked it in for 1pm and had to wait around for it to be done, which took 4 hours of waiting, even though people came and went after their cars had been serviced, we were still sitting.My husband is 77 and I'm in my 70's plus a diabetic and had to sit for 4 hours, macdonalds was over the road so had to spend nearly £16 for something to eat.I think it was disgraceful to have us there for 4 hours.When it was finally ready all cars are supposed to be washed and valeted as part of the service, ours had not been touched.Also oil is supposed to be changed at 3 yrs old or 24000 miles, we were not asked about this and only found out when reading advisories.So this is still to be done.
They are all singing and dancing when selling you a car, but service wise they are a disgrace, I feel this poor attempt of servicing was because we got our own finance much cheaper than their interest, did not buy any of the extra add ons and only purchased the service plan because of the picking up and return of car to your home, which did not happen.The 4 tyres are nearing renewal yet we only had the car 10 months and only drive 3000 miles in a year??
I would not reccommend this place for anything they are a disgrace to the motor trade imo.

Antwoord van Evans Halshaw - Vauxhall Gateshead
I also want to highlight how unwelcome I have felt during my visits. It is very clear that because I purchased my van from another Evans Halshaw branch, I am not treated with the same level of respect or priority as other customers. Instead of feeling supported, I feel pushed aside, ignored, and made to feel like my concerns are not important. This is extremely disappointing, especially from a dealership with a big name in the market. As a paying customer with an active extended warranty, I expect the same level of service and professionalism as anyone else — not to be treated differently simply because I bought my vehicle elsewhere.

Antwoord van Evans Halshaw - Vauxhall Gateshead
Very helpful staff and very professional explained everything

Antwoord van Evans Halshaw - Vauxhall Gateshead

Antwoord van Evans Halshaw - Vauxhall Gateshead
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