Took my car for air bag replacement due to recall but when I requested a copy of the work carried out for my records, I was denied. Subsequently, I emailed that same request and received only an autom... Toon meer
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Lees wat reviewers zeggen
Had a product recall on my car, no appointment needed! Arrived at the Wigan branch and was quickly sorted out by the lovely and helpful Doreen. The engineer quickly took my car and changed the Air... Toon meer
Bedrijf heeft geantwoord
Iggy was extremely efficient and helpful in dealing with my enquiry into purchasing a new car. His manner was friendly and polite and he explained the purchase options clearly. Ultimately, I didn't pu... Toon meer
Bedrijf heeft geantwoord
I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contactgegevens
Challenge Way, Martland Park, WN5 0LD, Wigan, Verenigd Koninkrijk
- 01942 212221
4,4
Uitstekend
499 reviews
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Positive trip to Evans Halshaw Wigan
I am disabled I was fully supported in the showroom during my visit to have a repair on my new vehicle. The staff were courteous and helped me to get to and from the showroom while the vehicle was in with them. They even valeted my car Really good service from them
23 juli 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Shirley,
A big thank you for leaving us a 5 star review!
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services
Service
Young girl on the service department was lovely and very polite tried to get everything done as soon as she could for me. But I come home with a car not cleaned which was really annoying. As services are a lot to pay for and that’s what’s included in them.
23 juli 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Michelle,
Thanks for taking the time to leave your review. If there's anything we could do to make your next visit a five-star experience, we'd really like to hear your thoughts, we value every opportunity to improve.
Evans Halshaw Brand Customer Services
Marvellous Megan!
My car was due its service and MOT, it was booked in and I spoke to Megan Brown who confirmed the booking. I explained that I needed the car back as quickly as possible due to being a full time carer and I couldn’t leave my mum for too long, Megan understood my situation and suggested the first appointment. As promised my service and MOT was done to time and although I needed some work doing to it, Megan called me and went through my options, she then helped me set up a Bumper payment plan, which was a big help. Again, my car was ready within the timescale and Megan totally understood my situation. She not only knew her stuff ‘mechanically’ but her Customer Service skills were 10/10. Megan is an asset to the Evans Halshaw team and a really nice young lady.
5* service and I highly recommend Evans Halshaw to anyone looking for a car or needing a service and MOT
21 juli 2026
Review zonder uitnodiging
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Sally,
We appreciate you taking the time to leave this review!
We're very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Albert,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services
Work was carried out efficiently
Work was carried out efficiently, I was kept informed at key stages.
13 juli 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Dan,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Friendly staff easy quick
7 juli 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Carole,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services
Very quick and straightforward process
Very quick and straightforward process. Friendly staff
1 juli 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services
Avoid
Recall was cancelled ended up on the rac lorry then they didnt bother to contact me for a week the car back its still not right do not bother going here goto another dealership the staff are just something else
16 juni 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Paula,
Thank you for taking the time to complete a review. We truly value your feedback and are committed to improving your experience with us.
To help us better understand how we can make things right, please reach out to our dedicated team at help@evanshalshaw.com. By providing more details, you'll give us the opportunity to investigate thoroughly and work towards turning your experience around.
Your input is invaluable to us, and we're eager to make things better for you.
Best regards,
Evans Halshaw Vauxhall Wigan Customer Services
Another amazing experience with Evans…
Another amazing experience with Evans Halshaw Vauxhall WIgan!
The service is always above and beyond, and the staff are super! Thank you :)
25 juni 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Shannon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Wigan Customer Services
Tip top customer service
I’ve just bought my car from Evans Halshaw Wigan. Richard made the whole experience both trouble free and enjoyable which is a first for me because buying a car is not usually a pleasure. Richard was patient with me, answered all my questions and thoroughly explained the process and the paperwork. Excellent customer service from start to finish so thank you! When I get my parcel shelf, I’ll make it a 6 star review!
23 juni 2026
Review zonder uitnodiging
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Kelly,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services
A vedio footage is provided to present…
A vedio footage is provided to present the examination processing , its impersive and professional. Which I haved never been in other carage for MOT.
18 juni 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Very disappointed
Very disappointed again with this branch. Car was booked in for service and recall issue. Got a call at 11am saying car ready but recall issue not done as software not working. As I couldn’t get out of work until 4pm, I asked them to try again later to complete the recall issue and this was agreed.
I hadn’t heard anything at about 3pm so I rang and was told all work was completed. I specifically asked if the recall issue had been completed and I was told it had been. Travelled to Wigan to collect only to be told I would have to book in again for the recall issue as this had not been completed.
I am utterly disgusted at the situation given I have to ask for someone to also take time out of work to drive me to the showroom. I would not recommend this branch and will be taking this further as there was absolutely no concession to fixing this situation in any way at all. I did buy this car with a package that included pick up and drop off for service but have since been told that this is no longer an option despite me having paid for this. Miss-selling and poor customer service.
12 juni 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hi Leila,
Thank you for taking the time to share your experience.
We are sorry to read how disappointed and frustrated you feel following your recent visit to Evans Halshaw Vauxhall Wigan.
We would like to apologise for the confusion surrounding the information you received regarding the recall work. We appreciate how frustrating it must have been to make the journey to collect your vehicle following the understanding that this had already been completed, only to learn otherwise.
Your feedback has been shared with the management team at the branch so that the circumstances surrounding your visit can be looked into and any necessary improvements can be made.
However, if you need to discuss this further, we would welcome the opportunity to review this for you and help coordinate the recall work at a convenient time for you.
Please contact us directly at help@evanshalshaw.com
Once again, I’m very sorry for the inconvenience caused and appreciate you bringing this to our attention. We hope to have the opportunity to restore your confidence in us.
Evans Halshaw Customer Services
We had an amazing sales assistant…
We had an amazing sales assistant called Richard at the Wigan branch, he encouraged us the think outside the box and consider an electric vehicle, was very professional and informative. We are now the proud owners of a fully electric car and we are extremely happy with our purchase of a Vauxhall grandland
11 juni 2026
Review zonder uitnodiging
Antwoord van Evans Halshaw - Vauxhall Wigan
Hi Gaynor,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Richard at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services
Reminder sent for service and MOT due…
Reminder sent for service and MOT due date, Doreen as cheerful and pleasant as usual.
27 mei 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello,
Thank you for your review and for recognising the team's efforts, we'll make sure your feedback is passed on. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Evans Halshaw Vauxhall Wigan Customer Services
I am extremely disappointed with the…
I am extremely disappointed with the service. The staff are very unfriendly and unhelpful. Its unacceptable that it takes an entire day to replace a single part. what makes this even more frustrating is that you are aware that I cannot leave my car with you for whole day,as I need it for work.I was also told by a member of staff that the part would be ordered,but if I was unable to leave my car with you for the entire day on the specified date,the part would have to be sent back. I find this completely unresonable and absurd1!!!
2 juni 2026
Review zonder uitnodiging
Antwoord van Evans Halshaw - Vauxhall Wigan
Dear Barbara,
Thank you for taking the time to rate the experience you have had with Evans Halshaw Vauxhall Wigan. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at help@evanshalshaw.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.
Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.
Evans Halshaw Vauxhall Wigan Customer Services
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Sharon,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services
Quick and easy
28 mei 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Leanne,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services
Fantastic job on car customer service…
Fantastic job on car customer service excellent thankyou to doreen in service department.
1 juni 2026
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Robert,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Vauxhall Wigan Customer Services
Lee from mobility part was awesome…
Lee from mobility part was awesome helped us from start to finish with our needs and got us the car we needed and wanted.
31 mei 2026
Review zonder uitnodiging
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello John,
Lee will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Wigan Customer Services
Wonderful service
The service and sales people were great ,could not be more helpful and friendly ,wouldn't use anyone else .
28 mei 2026
Review zonder uitnodiging
Antwoord van Evans Halshaw - Vauxhall Wigan
Hello Linda,
I appreciate you taking the time to leave this review!
I am very pleased you are satisfied with your visit!
We hope to be of service to you again!
Evans Halshaw Brand Customer Services
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