Friendly and adaptive crew. When suffering seasickness, the skipper put me on shore asap, & permitted a swap with others in order to return to base more quickly. A trip with lots more potential tha... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
So Terrible!! Could not load the tickets the 8 tickets the website was down and tried phoning and emailing no response for hours later…..meanwhile Dreamworld helped us even though it was NOT their pro... Toon meer
Bedrijf heeft geantwoord
Very experienced guides, fun, down to earth communication. Sorted out a problem in real time with no dramas. The tour took us out into the Park at night and we were lucky to see all the animals exce... Toon meer
Bedrijf heeft geantwoord
Had a fantastic day on the Full Day Horizontal falls tour . Multiple boat rides through Horizontal Falls , beautiful seaplane flights over magnificent scenery, breakfast on pontoon and lunch at Ci... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Organisator van sightseeingtours
- Rondvaartbedrijf
- Themapark
- Excursiebedrijf
- Reiszoekmachine
- Walvisspotten organisatie
Geschreven door het bedrijf
Experience Oz is all about the fun and none of the fuss. We are on a mission to become Australia & New Zealand’s favourite place to plan and book travel experiences. We’re the holiday makers and we want to help families of every age, makeup and stage maximise every moment of their holidays together. We know the days are long, but the years are short. So, let’s pack up the esky, turn up the excitement and make those (holi)days count. Over 4,000 things to do in Australia & New Zealand. Get the best value tours & attractions.
Why book with Ezperience Oz
Geschreven door het bedrijf
- 1. Australia’s largest tours & attractions aggregator, covering 50 regions across ANZ
- 2. Aussie owned and operated for 19 years
- 3. Unbeatable value
- 4. Flexible bookings
- 5. Book in an instant - easy online bookings completed within minutes
- 6. 363 days a year customer support
Contactgegevens
Level 4/1 Hickson Road, 2000, The Rocks NSW, Australië
- 1300 935 532
- info@experienceoz.com.au
- www.experienceoz.com.au
4,3
Uitstekend
275 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Antwoord van Experience Oz
Hi Manish,
Thanks for your review!
Friendly and adaptive crew
Friendly and adaptive crew. When suffering seasickness, the skipper put me on shore asap, & permitted a swap with others in order to return to base more quickly.
A trip with lots more potential than I managed to squeeze out of it, but definitely highly recommendable!
Thanks again!
10 april 2026
Antwoord van Experience Oz
Hi Caro, thanks for your feedback, we are sorry to hear about the seasickness, but so happy to hear our provider was able to help you make the best of the situation!
Antwoord van Experience Oz
Hi there, thanks for your review! We are glad to hear your son enjoyed his experience.
Antwoord van Experience Oz
Hi , it’s great to hear about your positive experience. Thank you for your kind words and feedback!
Great and fast booking process
4 april 2026
Antwoord van Experience Oz
Hi , your feedback is valuable to us, and we're happy to know you had a great experience using our website.
Antwoord van Experience Oz
Hi, thanks for your feedback, your trust in us is greatly appreciated.
Very user friendly interface and…
Very user friendly interface and everything is so clear.
3 april 2026
Antwoord van Experience Oz
Hi Adesh,
Thanks for your review! We are glad to hear you had a seamless experience.
So Terrible!
So Terrible!! Could not load the tickets the 8 tickets the website was down and tried phoning and emailing no response for hours later…..meanwhile Dreamworld helped us even though it was NOT their problem.I will never ever use this website always Book direct you never have any problems when you do this!
5 april 2026
Antwoord van Experience Oz
Hi Ron,
We’re very sorry to hear about your experience and understand how frustrating this must have been, especially with a large group on the day. Unfortunately, we experienced a temporary system outage during that time, which impacted ticket access and response times.
We sincerely apologise for the inconvenience this caused and appreciate Dreamworld for assisting you on the day. This is not the level of service we aim to provide, and we are actively reviewing what happened to prevent a recurrence.
Good show
Good show, food was average. The intro and ghost train were more scary than the main show, the whole content is not quite relevant with vampires.
2 april 2026
Antwoord van Experience Oz
Hi Yu-Ting, so pleased to see you enjoyed your experience, we appreciate the time you have taken to share your feedback!
It was so easy to use and voucher came…
It was so easy to use and voucher came strait away
27 maart 2026
Antwoord van Experience Oz
Hi Vanessa,
Thanks for your review, we are glad to hear you had a seamless experience!
Was easy purchase and great value for…
Was easy purchase and great value for money. Highly recommend purchasing theme park tickets this way.
21 maart 2026
Antwoord van Experience Oz
Hi Christine,
Thanks for your review! We hope you enjoy your time at the themeparks!
Antwoord van Experience Oz
Hi Sonia, thanks for your review, we love a good deal!
Easy to use
Easy to use. I made a mistake with my booking and they helped me rectify it straight away
24 maart 2026
Antwoord van Experience Oz
Hi there,
Thanks so much for your feedback, we are so glad our team was able to help you out!
Great customer service and prompt reply.
25 maart 2026
Antwoord van Experience Oz
Hi Sonia, thanks for your review!
It was the cheapest deal and really…
It was the cheapest deal and really easy booking process 👍🏻
24 maart 2026
Antwoord van Experience Oz
Thanks for your review, we are glad we made things easy!
Signed up to get the $30 code off the…
Signed up to get the $30 code off the first purchase. As did but husband. But it didn’t work for either of us when we tried to buy a $65 activity through the website. Nothing said there had to be a minimum spend amount for the $30 off code to work, but I wonder if it would have if the purchase amount was greater?
Also, trying to apply a promo code was difficult because we are from Canada and entered the country code for the mobile number as such. But when trying to enter the promo code it kept saying that we had to enter our personal information - turns out the website keeps reverting our country code back to the USA and then the website thinks we don’t have a valid mobile number (which is weird because the country code for both is +1). But when we change the country code from USA to Canads it finally accepts our phone numbers and allows us to use the promo code.
20 maart 2026
Antwoord van Experience Oz
Thank you for your feedback. The $30 sign‑up offer does include a $199 minimum spend, which is displayed during the sign‑up process. We’re sorry to hear you experienced difficulty applying the code due to the country code resetting, and we appreciate you taking the time to explain this. Your comments have been shared with our team to help improve the experience for international customers.
Antwoord van Experience Oz
Thanks for the great feedback! We’re glad you found the purchase process easy, with plenty of payment options and quick confirmation.
Easy to use and pay
16 maart 2026
Antwoord van Experience Oz
Thanks for your review! We’re happy to hear you found the booking process easy and the payment straightforward. We appreciate you choosing to book with us.
Ease of purchasing tickets
13 maart 2026
Antwoord van Experience Oz
Thanks for your feedback! We’re pleased to hear you found the purchasing process easy and seamless.
Misleading
We originally searched for Dreamwolrd tickets in our search bar, Aussie World tickets can up in the same search trucking us which caused us to purchase non-refundable tickets that are useless to us, very disappointed with Experience Oz and had been red flagged as false advertising and would never use your website again.
Update: it’s funny that you respond we are sorry to hear and please email us as we are happy to help, help with what? You didn’t resolve my issue at all, you didn’t offer anything to me since l am out of pocket, never using Experience Oz again terrible customer service that helps with nothing.
11 maart 2026
Antwoord van Experience Oz
Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the frustration caused. It’s certainly not the outcome we want for any of our customers.
Could you please email us at info@experienceoz.com.au , we'd be happy to help.
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