Brian, the salesman, kept my Mother informed at every stage. The gentlemen who made the delivery and collected the old furniture were incredibly patient, helpful and efficient. The new furniture is ev... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We always use Fairway for all our Furniture etc. From the Office to the salespeople and to the delivery service people the staff are very knowledgeable, friendly and patient. The products are alwa... Toon meer
Bedrijf heeft geantwoord
From start to finish everything went just as we had hoped. From are tine in the store to contact made to inform us that our sofa had arrived in their warehouse. From then a simple phone call for deliv... Toon meer
In store experience warrants 5 stars, served by knowledgeable staff, offered plenty of choice and time for making an expensive purchase on 19/6. ETA 7-9 wks, to be advised by *warehouse, whom I phoned... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fairway Furniture
Geschreven door het bedrijf
Fairway Furniture is the leading independent home furnishing retailer in the South West of England.
Over 170 years after the company was founded in Plymouth, it remains family run with a mission that has stayed the same - to offer an exceptional choice of high quality products at unbeatable prices, along with reliable, friendly, trusted and informed customer service.
From sofas and chairs to living and dining furniture, bedrooms to beds, flooring to lighting, pictures and accessories, our stores have something to suit every taste and budget.
Find your nearest store
Need help? Chat now
Shop now
FREE 5 Year Structural Guarantee
Giving you long-term peace of mind
We source product from around the world and ensure that everything we sell offers great quality and value. This gives us the confidence to structurally guarantee every item for 5 years for the date of delivery. This is in addition to your statutory rights, is provided at no extra cost as an additional benefit and covers the parts detailed in our full guarantee document, available on our website.
Contactgegevens
184 Billacombe Road, PL9 7HE, Plymouth, Verenigd Koninkrijk
- 01752 408941
- feedback@fairwayfurniture.co.uk
- www.fairwayfurniture.co.uk
4,8
Uitstekend
3K reviews
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Helpful and friendly staff
Helpful and friendly staff. Quality products.
Delivery within time specified and staff polite and efficient.
6 augustus 2026
Antwoord van Fairway Furniture
Thank you for your kind feedback! We're so pleased to hear that you were happy with the quality of our products and that our team provided friendly, efficient service. We're delighted your order arrived within the expected timeframe, and we appreciate you choosing to shop with us.
Very knowledgeable staff Max was great…
Very knowledgeable staff Max was great and very helpful. Parkinv right outside and quicker than first thought delivery great service all round.
12 juli 2026
Antwoord van Fairway Furniture
Thank you for your lovely review.
We're delighted to hear that Max provided such knowledgeable and helpful service during your visit. It's also wonderful to know that you found parking convenient and that delivery was quicker than anticipated.
Thank you for choosing Fairway Furniture!
Sales and delivery were good but the…
Sales and delivery were good but the delivery was 10 days later than sales predicted
3 augustus 2026
Antwoord van Fairway Furniture
Thank you for your review.
We're so pleased to hear that you were happy with both the sales experience and the delivery service. We do apologise that the delivery took longer than anticipated, and we'll be sure to raise this with our team so that delivery expectations are communicated more accurately in future.
We hope you love your new furniture.
Antwoord van Fairway Furniture
Thank you for your kind review. We're thrilled to hear you received great service and that the delivery was excellent. We hope you enjoy your new furniture!
Salesperson happy to spend time with us
The salesman was happy to spend time with us answering questions and showing us the manufacture sample of the mattress which explained a lot. Good feedback on delivery timing. Professional, smart and polite delivery people.
14 juli 2026
Antwoord van Fairway Furniture
Thank you for your lovely review. We're pleased to hear that our salesperson took the time to answer your questions and help you make an informed choice. It's also great to know you were kept updated on delivery and that our delivery team were professional, polite and helpful. We appreciate your feedback and thank you for choosing Fairway Furniture.
Top quality service.
I purchased a Swivel Recliner Chair and Stool Set. The team in store were helpful without being pushy. The two gentlemen who delivered the chair were so wonderfully helpful that I would give them more than 5 stars if I could. They carried it all the way from the communal carpark, up the narrow stairs to my flat and put it exactly where I wanted it in my lounge. They checked the chair and found that some parts needed tightening, which they did. They made sure that everything was in top condition and then even took my old swivel chair away.
6 augustus 2026
Antwoord van Fairway Furniture
Thank you for your wonderful review. We're delighted to hear that our store team were helpful and that our delivery team went above and beyond to ensure everything was set up perfectly for you. We'll be sure to pass on your kind comments to them. We hope you enjoy your new recliner chair and stool set for many years to come.
Great customer services and really good…
Great customer services and really good quality products. Delivery was fast
19 juli 2026
Antwoord van Fairway Furniture
Thank you for your kind review. We're delighted to hear that you received great customer service, enjoyed the quality of our products, and were pleased with the fast delivery. We hope you enjoy your new furniture and thank you for choosing us!
Great service from all the staff right…
Great service from all the staff right from the start .Delivered on time delivery men were jolly and very helpful every thing unpacked rubbish sorted and taken away thanks.
5 augustus 2026
Antwoord van Fairway Furniture
Thank you for your lovely review.
We're delighted to hear that you received great service from start to finish. It's wonderful to know that your delivery arrived on time and that our delivery team were friendly and helpful, ensuring everything was unpacked and cleared away for you.
We hope you enjoy your new furniture and thank you for choosing Fairway Furniture!
Quality products with good after sales…
Quality products with good after sales support.Would recommend this company to any would be customers.
24 augustus 2025
Antwoord van Fairway Furniture
Thank you for your kind review. We're delighted to hear that you're pleased with both the quality of our products and the support you received. Your recommendation means a lot to us. Thank you for choosing Fairway Furniture!
Knowledgeable staff
Knowledgeable staff, no pressure to make a decision, giving you time to decide on your purchase. Delivery was excellent, text previous day to confirm time slot. Text on day when close. Staff were polite and helpful.
2 mei 2026
Antwoord van Fairway Furniture
Thank you for your kind review. We're pleased to hear that our team provided knowledgeable, helpful service without any pressure so you could decide in your own time. It's also great to know that your delivery experience was smooth and well communicated throughout. We hope you enjoy your new furniture and thank you for choosing us!
Had previously had furniture from you…
Had previously had furniture from you so decided to use again
18 mei 2026
Antwoord van Fairway Furniture
Thank you for your review. We're delighted you returned to Fairway Furniture for your latest purchase and we hope you love your new furniture!
Very good experience in Kingsteignton…
Very good experience in Kingsteignton store. Good choice of chairs, competitively priced, excellent delivery within a few days. Will certainly visit again. Staff very helpful
24 juli 2026
Antwoord van Fairway Furniture
Thank you for your kind review. We're delighted to hear that you enjoyed your experience in our store and found the right items for your home. It's also great to know that your furniture was delivered quickly and efficiently. We look forward to welcoming you back again soon.
From visiting the show room to…
From visiting the show room to delivery, I can't fault the process.
I was kept informed of schedules of delivery.
On delivery day, the two hour window I was given was adhered to.
21 juli 2026
Antwoord van Fairway Furniture
Thank you for your great review. We're delighted to hear that everything went smoothly from your showroom visit through to delivery. Keeping our customers informed every step of the way is important to us, so it's wonderful to know that the delivery updates were helpful and that our team arrived within the promised time slot. We hope you enjoy your new furniture and thank you for choosing Fairway Furniture.
Antwoord van Fairway Furniture
Thank you for your kind review. We're so pleased to hear that you were happy with both the service you received and your furniture.
Your feedback is greatly appreciated, and we hope to see you again.
The staff are excellent
The choice of the particular piece I was looking for was good, the help and support of the staff was excellent and efficient.
12 juli 2026
Antwoord van Fairway Furniture
Thank you for your feedback. We're delighted to hear that you found the perfect piece of furniture and that our team were able to provide helpful and efficient service throughout your experience.
We truly appreciate your custom and hope you enjoy your new furniture for many years to come.
Nice helpful gentlemen delivered my…
Nice helpful gentlemen delivered my furniture without a single deep breath or grunt you usually get from most delivery people
30 juli 2026
Antwoord van Fairway Furniture
Thank you for your kind review. We're so pleased to hear that our delivery team made such a positive impression and delivered your furniture with care and professionalism. We hope you enjoy your new furniture!
Excellent service
Helpful sales experience, supported by regular accurate delivery details. Delivery and set up of the furniture was carried out as agreed. We would certainly use Fairway Furnishings again
29 juli 2026
Antwoord van Fairway Furniture
Thank you for your lovely review. We're pleased to hear that you had a helpful sales experience and that our regular delivery updates kept you well informed throughout the process.
It's also great to know that your furniture was delivered and assembled as planned. We truly appreciate your feedback and are delighted that you would choose us again in the future.
Bed delivery and installation very…
Bed delivery and installation very good. Only complaint two men booked for carpet fitting as wardrobe needed moving Only one man came and my husband had to help him.
29 juli 2026
Antwoord van Fairway Furniture
Thank you for your feedback. We're pleased to hear that the bed delivery and installation went well and that you were happy with the service provided.
We're sorry to learn that only one fitter attended for the carpet fitting when two were expected. We appreciate you bringing this to our attention and have shared your comments with the team to help us ensure a smoother experience in the future.
The selection is fantastic and we are…
The selection is fantastic and we are very happy with the furniture we ordered great quality
31 juli 2026
Antwoord van Fairway Furniture
Thank you for your review. We're pleased to hear that you found our selection fantastic and that you're happy with the furniture you chose.
Knowing that you're delighted with the quality of your purchase means a great deal to us. We hope you enjoy your new furniture for many years to come.
Excellent to buy from assistances in…
Excellent to buy from assistances in shop very knowledgeable of products and after sales very good , emails and phone calls as to keeping you up to date pleasure to do purchase from . B. Coe
1 juli 2026
Antwoord van Fairway Furniture
Thank you for your wonderful review.
We're pleased to hear that our showroom team were able to provide their knowledge and help you find the right product. It's also great to know that our team kept you well informed throughout the process with regular updates.
We truly appreciate your kind words and are delighted that your experience with Fairway Furniture was such a positive one.
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