I’ve been buying shoes from here for many years and I must I’ve been so impressed with the quality and service of Faretti shoes, I’ve just bought a pair of black dress shoes and they look amazing, ear... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Materiał na butach rozciągnął się po 2miediacacu użytkowania ,złożyłem reklamację ale producent nie był skory do Wymiany lub naprawy . Szczerze ? To średnio polecam tego sprzedawcę
Really pleased with my Faretti shoes, worn first time at a wedding and did not disappoint. They were comfortable and high quality. I was not 100% sure about purchasing as I could not find a lot onlin... Toon meer
Bedrijf heeft geantwoord
Buena calidad de productos , aun que la entrega debería ser un poco mas rápido y con opción de entrega gratuita.
Bedrijfsgegevens
Geschreven door het bedrijf
Faretti Shoes is a top choice for high-quality, stylish footwear that doesn’t just look great but also offers a unique boost in height, ranging from 2 to 5 inches (5 to 12 cm). Specially designed for comfort and confidence, Faretti Shoes provides a wide selection of styles that suit every occasion while delivering the highest levels of comfort. With discreet height-enhancing features, our footwear allows you to enjoy the advantages of added height without compromising on style or support. Wearing Faretti Shoes brings multiple benefits that go beyond aesthetics. Firstly, they contribute to an immediate boost in confidence, helping you feel more self-assured in various situations. The added height also contributes to a slimmer appearance, enhances posture by keeping your body straight, and provides a safer step thanks to well-engineered designs. Taller men often find that they are more appealing to women, as height can be an attractive trait. Height can also lead to increased respect and perceived authority among peers, adding value to both social and professional interactions. Scientific studies have shown that taller men frequently earn more, perform better professionally, and achieve higher social status. Faretti Shoes combines these advantages with quality and style, making them the perfect choice for individuals seeking footwear that positively impacts their life and appearance. Whether for a special occasion or daily wear, Faretti Shoes is here to elevate both your height and confidence.
Contactgegevens
4,2
Goed
37 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 75% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Scarpe difettose
Scarpe difettose, servizio post vendita sgarbato e poco presente.
Assurdo, reparto qualità inesistente, arrivano le scarpe e una presenta un taglio, mando mail e messaggio whatsapp e mi dicono che se voglio posso restituirle
Azienda dalla serietà,a mio avviso, non preparata a questi inconvenienti.
Le scarpe prima di inviarle si verificano!
Sconsiglio l'acquisto da loro
4 november 2025
Review zonder uitnodiging
Antwoord van Faretti shoes
Cari Cliente,Grazie per aver condiviso la sua recensione e per averci segnalato questo problema.
Ci dispiace sinceramente che la sua esperienza con Faretti Shoes sia stata negativa, e prendiamo molto sul serio le sue parole, in quanto ci aiutano a mantenere i nostri standard elevati.
Tuttavia, dobbiamo sottolineare che una situazione del genere non poteva verificarsi nei nostri processi standard: ogni paio di scarpe viene sottoposto a un rigoroso controllo qualità prima della spedizione, proprio per evitare difetti come quelli descritti (ad esempio, tagli o imperfezioni). Il nostro team verifica attentamente materiali, cuciture e integrità di ogni prodotto, e non spediamo mai articoli che non rispettino i nostri criteri di eccellenza.Per chiarire questa discrepanza e assisterla al meglio, le chiediamo gentilmente di fornirci maggiori dettagli: il numero d'ordine, la data di acquisto e, se possibile, foto del difetto riscontrato.
Potrebbe trattarsi di un raro errore durante il trasporto o di un malinteso, e saremmo lieti di indagare immediatamente per risolvere la questione.
Siamo pronti a organizzare un reso gratuito, una sostituzione o un rimborso completo, a seconda delle sue preferenze.Il nostro obiettivo è garantire la massima soddisfazione dei clienti, e la maggior parte delle nostre recensioni riflette proprio la qualità dei nostri prodotti e l'attenzione al servizio post-vendita. Speriamo di avere l'opportunità di trasformare questa esperienza in una positiva e di riconquistare la sua fiducia.La preghiamo di contattarci direttamente via email a shop@farettishoes.it o WhatsApp per un'assistenza personalizzata. Attendiamo sue notizie!
Cordiali saluti,
Il Team Faretti Shoes
Worst company I’ve ever dealt with
Worst company I’ve ever dealt with – Faretti is a complete disgrace!
I sent a parcel to Faretti over two months ago and the tracking has been stuck on “pending” ever since. In all this time, Faretti has done absolutely NOTHING to help. They haven’t contacted the Polish postal service, they haven’t given me a single proper update, and they clearly don’t care at all about their customers.
This is not just bad service – it’s pure negligence. Once they have your money, they wash their hands of any responsibility. Their silence and laziness are beyond unacceptable.
Faretti is unprofessional, unreliable, and downright shameless. If you don’t want endless stress, wasted money, and zero accountability – avoid this company like the plague!
25 augustus 2025
Review zonder uitnodiging
Antwoord van Faretti shoes
Dear Valued Customer,Thank you for taking the time to share your feedback, even though it's clear you're deeply frustrated with your experience.
We're truly sorry to hear about the issues you've encountered with your parcel shipment and the lack of updates—it sounds incredibly disappointing, and this is not the level of service we aim to provide at Faretti Shoes.
To clarify, we take every customer concern seriously and strive to resolve them promptly. However, upon reviewing our records, we couldn't immediately locate any correspondence or shipment details matching your description.
It's possible this could be due to a mix-up with the tracking information or an external postal delay, as we've seen occasional issues with shipments through postal services that are beyond our direct control. That said, we always work diligently to follow up on such matters, including contacting carriers when necessary, to ensure resolutions.To assist you effectively and get to the bottom of this, could you please provide us with more details? Specifically, your order number, the tracking ID, and any relevant dates or emails would help us investigate immediately and provide the support you deserve.
We're committed to making this right—whether that means escalating with the postal service, issuing a full refund, or sending a replacement at no extra cost.
Our goal is to deliver exceptional products and service, and the vast majority of our customers enjoy smooth experiences, as reflected in our positive reviews. We hope you'll give us the chance to turn this around for you.
Please reach out directly to shop@farettishoes.co.uk or via our website chat, and we'll prioritize your case.We appreciate your patience and look forward to resolving this swiftly.Best regards,
The Faretti Shoes Team
Poor delivery is an issue
Would like to comment on the quality of the shoes,but despite having been promised 3-5 day delivery I am still waiting after 7 days. If in doubt use somebody else.
31 juli 2025
Review zonder uitnodiging
Antwoord van Faretti shoes
Dear Customer,Thank you for sharing your feedback—we truly appreciate you taking the time to let us know about your experience.
We're sorry to hear that your order hasn't arrived within the promised 3-5 business days, and we understand how frustrating a delay like this can be, especially when you're eager to try out our shoes.At Faretti Shoes, we strive for reliable and timely deliveries, but occasional external factors, such as carrier delays or high-volume periods, can sometimes impact timelines.
That said, this isn't the standard we hold ourselves to, and we'd like to make it right for you.To assist promptly, could you please provide your order number or any tracking details?
This will allow us to check the status immediately, follow up with the courier if needed, and provide you with an accurate update. In the meantime, we're happy to offer a discount on your next purchase or a small gesture of goodwill once your shoes arrive.We hope you'll give us the chance to turn this around and share your thoughts on the quality once you receive them—many of our customers love the comfort and style! Please reach out to us at shop@farettishoes.co.uk for any further help.
Best regards,
The Faretti Shoes Team
Don’t be fooled by Faretti’s Trustpilot rating…
Don’t be fooled by Faretti’s Trustpilot rating — if you ever need to return something, they will make it a nightmare.
I bought two pairs of shoes (same style, different sizes) because it was my first time ordering from them. I didn’t even realise they were shipping from Poland. When I needed to return both pairs — neither fit quite right — they insisted I use UPS, which cost me around £24 just for the return shipping. I followed every instruction they gave me to the letter.
Two years later, I’m still waiting for my £240 refund. Despite sending countless emails (some of which they replied to, most of which they ignored), they kept claiming they hadn’t received the return. UPS tracking showed the parcel made it to the warehouse in Poland.
Faretti’s customer service has been absolutely disgraceful. No accountability, no willingness to help, no resolution. Just endless delays and excuses.
After reading other Trustpilot reviews, it’s clear I’m not the only one — which raises serious questions about whether Faretti intentionally avoids issuing refunds. This experience has been beyond frustrating — it feels dishonest, disrespectful, and frankly like they just don't care about their customers once they've taken your money.
Save yourself the stress — shop elsewhere.
27 april 2025
Review zonder uitnodiging
Antwoord van Faretti shoes
We're genuinely sorry to hear you feel this way, though we must respectfully clarify some points of your review, as your description does not accurately reflect our practices or the detailed communication that has occurred.
At Faretti, customer satisfaction is at the very core of our values. We handle thousands of returns yearly, with the vast majority of our customers satisfied with our quick, transparent, and efficient processes. Our return policy is clearly stated, and we recommend UPS specifically because of their reliable, secure, and fully trackable service.
Regarding your particular case, despite multiple investigations into your claim, our warehouse has no record of receiving your returned items. UPS didn't give us any parcel on your name. In such cases you can make complaint with UPS firstly. As we clearly informed you via email at that time, without confirmed receipt of returned goods, we unfortunately cannot process a refund. This standard policy exists to protect both parties from potential misunderstandings or lost parcels during transit.
Moreover, your review, posted two years after the event in question, significantly complicates our ability to provide further support or resolution. During this extended period, we received no further communication from you regarding the status of your refund. Publicly implying intentional wrongdoing on our part after such a lengthy delay is unfair, misleading, and harms our company's good name and reputation.
We remain dedicated to maintaining transparency and professionalism at every step. If you have any new details or wish to discuss this matter further, please reach out directly via email. We are always open to reassessing your case if new relevant information comes to light.
Awful experience
We sent a return back on the 4th of March and have STILL not received a refund over a month now and still £124 missing
20 april 2025
Review zonder uitnodiging
Antwoord van Faretti shoes
We're very sorry to hear about your experience. We pride ourselves on providing excellent customer service and handling returns promptly. Unfortunately, we haven't received any communication from you via email about this issue—otherwise, we would have happily resolved it right away. Please contact us directly at your earliest convenience, and we will immediately investigate and ensure your refund is processed as quickly as possible.
Fajne buty eleganckie wykonanie
Fajne buty eleganckie wykonanie
28 oktober 2024
Review zonder uitnodiging
Antwoord van Faretti shoes
Dziękujemy bardzo za świetną recenzję. Zapraszamy ponownie
Bardzo dobrej jakości buty
Bardzo dobrej jakości buty, wygodne i świetnie wykonane. Mąż ma już 6 par i jest zachwycony!
2 september 2024
Review zonder uitnodiging
Antwoord van Faretti shoes
Dziękujemy bardzo za świetną recenzję. Zapraszamy ponownie
Comfortable and of excellent quality
Comfortable and of excellent quality. Recommended.
25 oktober 2024
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you and we invite you again
Ottima esperienza
Ottima esperienza, le scarpe sono fatte molto bene e sono anche molto comode. Non sono d'accordo con le altre recensioni negative. Tempi di consegna accettabili, siamo sui 4/5 giorni ma con avviso di consegna quindi eccellente. Ho ricevuto in omaggio anche dei calzascarpe. Bravi
24 oktober 2024
Review zonder uitnodiging
Antwoord van Faretti shoes
Grazie mille per l'ottima recensione. Facciamo del nostro meglio per garantire che le nostre scarpe siano della massima qualità. Ti invitiamo nuovamente
Great shoes and great support always…
Great shoes and great support always again
25 oktober 2024
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you very much for review and for the appreciation
High quality but beware no returns
It is true that the shoes are high quality. It is also true that you cannot return them so both the 5 stars and the 1 star are valid. I returned my shoes using their return label 3 months ago and have heard nothing... and the email given for this review comes back with a non-delivery... Only buy them if you know that they are exactly what you need. They cannot be returned.
10 juni 2024
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you for your feedback. However, we want to clarify that our shoes can indeed be returned within a 60-day period to ensure customer satisfaction. We’re sorry to hear about the communication and return issue you experienced, and we strive to make this process as smooth as possible. Please reach out to our customer service team so we can assist in resolving this situation.
Would give no stars but have to give…
Edit to review from me a genuine ripped off buyer, don’t be fooled they are liars, wasted my time with no responses to numerous request of where are my shoes. Buy at your peril they also ask for personal info you should never give out. Would give no stars but have to give one, had to claim money back from credit card company. Shoes never showed, ignored emails, I would say scam company. Look at other reviews don’t waste your money. There is a much better uk company doing the same type of shoes which are really good quality.
31 maart 2022
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you for your review, but we believe this feedback may come from a competitor. We are a fully legitimate, globally operating company. Our shoes are of the highest quality, as confirmed by numerous reviews and satisfied customers. We always respond within 24 hours, even on weekends. From what we can see, the shoes were delivered to you, yet you requested a refund without returning the shoes. Unfortunately, in this case, we were the ones deceived by you.
I have had a great experience with…
I have had a great experience with Farettishoes, the shoes are comfortable, fit well, look great, made with good quality materials, delivery time was really quick and questions are answered swiftly. Cannot fault this company and their product, even from opening the box you can tell the quality of construction and presentation, top marks for providing customers what they want, will definitely be my next go to choice for shoes as they have a wide range of other shoes too. Thank you from happy customer.
20 oktober 2021
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with Faretti Shoes and that our quality, comfort, and service met your expectations. We take pride in delivering high-quality products and ensuring our customers feel valued at every step. We look forward to being your top choice for shoes in the future, and we’re here anytime you need us. Thank you for your kind words and support!
Fantastic Quality, Customer service and Great Price.
Despite the delays because of Brexit I feel its unfair to rate the seller based on this because its not their fault.
The communication was excellent as well as the customer service 👏
The shoes where a lot better that expected. The leather was top quality and soft to the touch. They are extremely comfortable and I have had so many great comments on them which was unexpected as I usually wear £180 Nike trainers and no one has ever commented on them, therefore I would recommend them to anyone based on the sheer quality and service by Faretti.
Don't be put off by the negative reviews as I have dealt with them myself and i can't fault them.
As I said, mine where delayed because of Brexit but this is not their fault so don't be put off buying from them. The lead time is now about 11 days but will soon be around 5 days. Again this is a Brexit related issue and not the sellers.
19 april 2021
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you very much for your positive feedback and understanding regarding the delivery delays due to Brexit. We’re delighted to hear that you're pleased with the quality of our shoes and the service you received. We also wanted to share that delivery to the UK now takes only about 4 days. We’re constantly working to provide the best experience possible, and your recommendation means a lot to us. Thank you for choosing Faretti!
I would suggest to buy from another…
I would suggest to buy from another website if purchasing shoes or trainers as there after sales customer service is shocking. I originally ordered some trainers December 2020 for a Christmas Present. The trainer came and was a little small Even though the correct size. They asked for me to send them back to either exchange or refund. I said a exchange would be perfect. 4-6 weeks later still no replacement trainers. I then requested a update to be told they have been dispatched but have no tracking number ?? Really ! I left if another week or so with still no update i then requested a full refund. They asked for the refund details which i sent straight away, and guess what 3 week later still water for a refund. now they have stopped replying to my messages / emails. shocking service they don't even deserve 1 star. Also I've noticed on a lot of social media etc. they have no options for reviews. now i know why because of there shocking service.
4 maart 2021
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you for your review, but we must address some inaccuracies. We pride ourselves on excellent customer service, and it’s surprising to hear this version of events. We respond to all inquiries promptly and ensure that refunds and exchanges are handled within standard timeframes. Additionally, our customers regularly leave reviews across multiple platforms, which reflect our commitment to quality and customer satisfaction. We believe this review may not reflect an actual experience with our company, as we would never ignore a customer's request for assistance or delay a refund without reason.
Avoid this website.
I ordered a pair of shoes online and paid the only postage option available (48 hour UPS delivery).
Having received an order email with a tracking number attached, I immediately clicked on the tracking number only to find out it was a fake number for UPS.
After several delayed replies and a series of very unofficial emails blaming brexit for the delay, I had to go through PayPal to investigate and source my refund.
My advice would be to avoid this website, it appears disingenuous.
10 februari 2021
Review zonder uitnodiging
Antwoord van Faretti shoes
Thank you for your feedback, but we must clarify that this review contains false information. We have never offered a 48-hour UPS delivery option. It seems that this review may have been written by someone unhappy with our company’s success. We would never send fake UPS tracking numbers; transparency and customer satisfaction are our priorities. This review does not appear to come from one of our actual customers.
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