Fat Buddha Store Reviews 

great product, fast delivery, well packed

Great price, fast delivery. Love to support local, family business 🙏🏼

They have really great brands and products, and the service is great as well. Will definitely be buying more from them in the future

Ordered a pair of Redwing shoes along with a couple of shirts from them on Thursday 8th Jan totalling £453. it said that orders over £150 ordered before 2:30pm would be sent out with DPD for next working day delivery, so Friday. By Friday I hadn’t heard anything from them so contacted them via their website and said that I understand there’d been a storm so wasn’t bothered about a bit of a delay but do they know when it’ll be sent out. At about 4pm I received an email from DPD saying they were expecting a parcel. Great. Unfortunately they still haven’t received it and it’s now Tuesday 13th. I had a shambolically slow reply to my original email on Monday from someone called Aime saying they’d speak to the web team and get back to me. They never did. I’ve reached out via email now a further 2 or 3 times asking for it either to be sent out or refunded and they’ve completely ignored all of them except for an automated reply saying they’re working through their emails. So tomorrow morning I’ll have to start a charge back with my credit card provider. Awful company who treat customers with contempt who I wouldn’t recommend using.
Update: after informing them I wanted a refund or I would start a chargeback they didn’t refund me and instead sent the items out. They didn’t email me to inform me of that so the first thing I knew was when DPD said they’d be delivering today and I’m not there. Shambles.

Fantastic store, great service, will definitely use again.

Ordered a fleece on the 5th of December. DPD driver then took a picture of behind the building I live in - clearly stole it as no further action was taken to deliver it. Contacted FatBuddha - who are impossible to get ahold of, by the way, spoke to the most condescending salesperson who was unhelpful. Only just got a refund on the 9th of January when I wanted the fleece, but no stock..

Ordered a coat that arrived without tags/ new product label which meant I couldn't return it for the next size up.

Unfortunately I dont have a leg to stand on because how can I prove that.

Probably a great physical store, but I'd just avoid online purchases.

Glad i found this store. Used a couple of times now and really like the products.
Service and delivery has been great, had to return a pair of boots with no problem which gave confidence to purchase more items.
Much prefer to use a smaller independent shop, highly recommend and great selection of products.
Thanks

Ordered a nice cap, good price, arrived quick.. happy with the service and purchase generally ❤️

We couldn’t find a particular item a short time before Christmas to buy online….Fat Buddha had it ..!! We got it in good time , no added costs , a little treat with it. Try Fat Buddha every time before Amazon which didn’t have what we were looking for. Thank you! Will definitely be shopping with them again.

Ordered from overseas and the whole process was easy and smooth !

Great service, got a really good price on my bag in the Black Friday sale, so ordered a little something else. Good price for delivery and items come quickly and exactly as described. Would recommend this company and would definitely use again. Great selection of products.

Placed an order, paid for next day delivery & was contacted on the delivery day to say they were out of stock. Not good enough. I’m now left with no present for my husband. So disappointing.

I bought jeans from them, the jeans were faulty, they've ignored my emails and when I phone it goes straight to answerphone - avoid using online, there's zero after sales support

Update - they did eventually respond and completely sorted my issue. I guess was just a bad time of year. Yes I would use them again

I ordered a pair of gloves from this site on the 17th November and when I received them they came up a little small so I requested an exchange and sent the item back. After waiting over a week I still hadn’t received my new item so I contacted them by email, I receive a reply that day saying the item was under the amount of money for an exchange and I would instead need a refund which I agreed to. Three weeks on and still no refund even after speaking to a member of staff who said he would escalate the issue to his manager. The phone now no longer gets answered and no matter what option you choose you just get sent to the shops answer machine. I have now had PayPal issue me a refund as they too haven’t been able to contact the shop.

Stay well clear of this place!

Great service - good price, easy website to navigate, fast delivery. Really nice company to deal with. Thank you!

Order placed over the Black Friday weekend. E mailed for delivery information on 8/12 as had not received any confirmation of the item being dispatched. Was told that they were unaware of why it hadn’t been dispatched. Now 14th and STILL NO COMMUNICATION. Called the store, unable to help - directed me to the warehouse, for no one to answer the phone. Voice mail left & no call back made. Hoping I may get some communication from them by leaving this review ??? Such a shame a I wanted to support an independent business.

Very efficient no hassle online experience and delivery

I had a wonderful experience with this company. I ordered something small, and although I had a few concerns about delivery, they were quick to respond and answered my questions when I needed them. I would definitely recommend buying from them. The thoughtful touch of a little bag of Haribo and a handwritten note in the package made it feel extra special. It’s true—we need to support small businesses, and this one really deserves it.