Review of the Cancellation Policy I paid extra for the cancellation guarantee, but honestly it feels useless. The conditions are written in such a restrictive way that in most normal cases you... Toon meer
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Lees wat reviewers zeggen
Sudden urgent need to arrange trip back to UK with own vehicle. Brittany Ferries a favourite over many years but this time routing and availability information and data plus no accommodation... Toon meer
Ferryonline provides a hassle free experience with sufficient options to allow you to make a straightforward out and back ferry booking; no drama. My only complaint is about a charge of £2.72 being... Toon meer
The ferry trip was fine and the duty free shopping very good. But despite being 1.5 hours early - the queues were horrendous and we missed our original time and had to wait 2 hours. I wish we would ha... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Ferryonline is ranked as one of the top Ferry Aggregators by Trustpilot based on our customer reviews! At Ferryonline we specialise in offering ferry tickets at low prices. On our site you can compare ferry prices and book cheap ferries for all popular ferry routes in Europe. We provide the very latest deals comparing prices from all the leading ferry operators including P&O Ferries, DFDS Seaways, MyFerryLink, Eurotunnel, Stena Line, Brittany Ferries, Condor and many more.
Contactgegevens
22, Sussex Street, SW1V 4RW, London
- www.ferryonline.co.uk
3,5
Gemiddeld
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Absolutely rubbish cancelled booking …
Absolutely rubbish cancelled booking only 2 hours before ship sailed luckily P and O sorted us out because ferry online couldn't even bother to reply but still tried to charge me my return ticket which was the next day.DO NOT USE
20 september 2017
Review zonder uitnodiging
Antwoord van Ferryonline
Hello,
Many thanks for your review.
We can see that you made a freight booking in September and there was a lot of communication from the freight department regarding this crossing. The final outcome appeared to be that you did actually managed to travel on one crossing and we refunded the other. That seemed to conclude the matter however if you have any other issues please do advise us.
Best regards
The Customer Service Team
Channel hopping
Good website easy to book and cheaper tickets available than booking direct with Ferry Operator
5 september 2017
Review zonder uitnodiging
First time booking!
This is the first time I have booked through Ferryonline and it was a very pleasant experience! All the possibilities to cross the Channel in one place and in ascending order of price - very helpful :o)
4 september 2017
Review zonder uitnodiging
EASY TO BOOK
EASY TO BOOK, .
HALF THE PRICE OF BOOKING DIRECT WITH THE FERRY LINE, EASY TO BOOK.
1 september 2017
Review zonder uitnodiging
Very good -I would recommend this …
Very good -I would recommend this company to anyone.
26 augustus 2017
Review zonder uitnodiging
5 stars, because it's easy and quick.
5 stars: I would recommend this company to anyone. Thanks
21 augustus 2017
Review zonder uitnodiging
Simple and efficient
4 augustus 2017
Review zonder uitnodiging
Not happy- hidden extra charges
I was quoted £65 then charged £100 at the checkout- no information given or warming of extra charges.
31 juli 2017
Review zonder uitnodiging
Antwoord van Ferryonline
Hello
Many thanks for taking the time to send us this review.
We checked the notes on your booking and can see that you originally made the booking on 9th August for £70. You then changed the date of this on 14th August and brought your return date forward, this incurred an additional charge of £40. Hopefully that explains the increase to £110.
If you have any further queries please do not hesitate to contact us.
Best regards
The Customer Service Team
A great experience
The booking was easy and we got the ferry without any issues. A job well done.
27 juli 2017
Review zonder uitnodiging
Very easy to use
18 juli 2017
Review zonder uitnodiging
website inserted wrong departure and no phone number
when I checked my confirmation email found I had booked the midnight crossing - no way did I click on that crossing - I wanted the 1.10pm crossing. No phone number to ring.
17 juli 2017
Review zonder uitnodiging
Antwoord van Ferryonline
Hello
Many thanks for taking the time to send us this review.
We do try to make it very clear what dates and times you have selected to travel by detailing these on a number of screens during the booking process. We are sorry if you missed these, but can see that you did try to amend your booking through your account and there is an easy way to contact us there via the messaging service. If we can help you further please let us know.
Best regards
The Customer Service Team
QUICK AND EASY
14 juli 2017
Review zonder uitnodiging
We feel we were miss lead by the price
We feel we were miss lead by the price. The price given here is for economy which is the same on Stena Lines Site. WE would prefer to travel flexi which gives the option for multiple changes without extra changes.
With Ferry on Line ticket every change will cost us €30 Euro which may cost us a lot more than the Flexi ticket HMMMMMMMMMM
11 juli 2017
Review zonder uitnodiging
Easy to use and simple transaction
10 juli 2017
Review zonder uitnodiging
Very easy to book online
Very easy to book online, and save quotes.
8 juli 2017
Review zonder uitnodiging
Easier to use than senna lines own …
Easier to use than senna lines own website!!
And cheaper??
22 juni 2017
Review zonder uitnodiging
Try before anywhere else...and be surprised
Easy to book, very welcomed discount.
9 juni 2017
Review zonder uitnodiging
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