First Tech - Palo Alto Community Reviews 

119
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TrustScore 5 uit 5

4,9

3000 El Camino Real, 94306 Palo Alto, CA, US

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I always look forward to coming to First Tech because I know I’ll walk away feeing better with Amjad in my corner since I know very little about financing. He’s very helpful and explains all the aspec... Toon meer

Beoordeeld met 5 van de 5 sterren

New member. Process gone smoothly in opening savings/checking account. Looking now to open credit account due to interest rates are lower than my current bank

Beoordeeld met 5 van de 5 sterren

Hong Vo is very friendly and [provides easy to understand and informed information. Willing to listen and understanding my financial goals and wishes. Communicates well and makes sure we share what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kredietvereniging
  2. ook in
  3. Autofinanciering en -lening bedrijf
  4. Financiële instelling
  5. Financiële planner
  6. Gemeenschapsbank
  7. Hypotheek

Over First Tech - Palo Alto Community

Geschreven door het bedrijf

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Make an appointment
About us
Community commitment
Contact
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Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

119 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(119)

4.432 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Each time I visit this branch

Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up with a cashier's check and also gave me advice on which cards would meet my needs if I wanted to make a change. She also followed up with more information via email that I appreciated.

13 februari 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Best credit union

My husband and I have been banking at this credit union over 40 years when it began as HP credit union. Everyone is professional and helpful especially Amjad Marrid. He goes above and beyond for his customers. My entire family has accounts with this bank because of the attention and customer service we’re received. We look forward to continuing this association.

13 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

First Tech Credit Union offers personalized service

First Tech Credit Union offers personalized service that I don't get at the big banks. When I go to the Palo Alto branch I interact with bankers sitting at their desks instead of a long line of customers waiting for the next teller. First tech is knowledge, efficient, and friendly.

12 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Thanks for all your help Nuria!

Thanks for all your help Nuria!

4 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Thanks Nuria H for all your assistance…

Thanks Nuria H for all your assistance today. Great service and products here at Firts Tech

4 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Great personnel and fantastic…

Great personnel and fantastic services!!!

3 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

My appointment today was with Yvette…

My appointment today was with Yvette Moran. My husband and I have had the same account since 1981, when the credit union was called Hewlett-Packard Federal Credit Union. We are very glad to have a branch so close to our home. Without the Palo Alto branch of First Tech, we would most likely move our business to Stanford Federal Credit Union, which is less than 2 miles away. The Palo Alto branch of First Tech is well managed; actually the entire staff is excellent. Yvette, who helped me today, is an absolute gem. She has helped me dozens of times, and she has never, ever made a mistake. She explains things well. She is incredibly smart, knowledegable, and capable. She also has very good people skills.

2 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

The assistance in setting up a joint…

The assistance in setting up a joint account was easy and confidently explained. The understanding of concerns of each party were addressed and time allowed was adequate to secure our trust.

2 februari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Amjad was amazing

30 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Amjad Marri excellent service

Amjad Marri excellent service! Thank you

29 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

experience was good the employees were very helpful

My experience was good the employees are very sweet cherry helped me out a lot and was the sweetest

29 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Friendly, Knowledgeable & Helpful

I’m always greeted with a friendly smile and connected with a knowledgeable employee. Amjad helped me today and he was able to get me what I needed quick and accurately. Thank you for always helping me with what I need and for asking about updates on my son. It feels like family when I come in!

29 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Every time I visit I have the best…

Every time I visit I have the best experience! Everyone is so helpful.
Amjad Marri is wonderful. :)

29 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Amjad is amazing

Amjad is amazing! He is friendly, knowledgable, and helps me with all of my financial needs.

28 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Premier Financial Representative provides excellent personal service

Better financial products than we have found anywhere else and excellent personal support from Hong Vo, Premier Financial Representative

31 december 2025
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Very happy with the Credit Union

We have been extremely happy with the Credit Union since we joined it many years ago. Mr Hong Vo has been working with us since we retired and has been very helpful in suggesting ways to maximize our savings while keeping our accounts secure. We appreciate his expertise and look forward to our next meeting.

1 januari 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Great service.

Great service.

22 december 2025
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Hong Vo was always awailable and gave…

Hong Vo was always awailable and gave good advice.

15 oktober 2025
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

Great Service

Great Service

31 december 2025
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!

Beoordeeld met 5 van de 5 sterren

She was very helpful

She was very helpful

15 december 2025
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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