First Tech - Premier Rewards Banking Reviews 

Amber was good in helping me with options that gave
me the best investments for my money. She was patient and courtesy.

My financial representative Amber Fish has always been responsive and helpful with any concern or question I threw at her. Most recently, she promptly helped me with a credit card rewards issue. Great service!

Amber provided excellent support as part of the premier program. She helped me when we initiated the association a couple months ago and then followed up upon maturity of a couple certificates. She offered helpful suggestions and recommendations based on my interests and needs I had shared with her. She made the banking experience fast and easy making me feel well cared for. And it saved me time and effort. I appreciate her professionalism and customer service focus.

Working with Amber Fish is such a pleasure that whenever I have a question or request, she is the first person I'd contact. Her reply and help is always timely and efficient. I've been a customer of First Tech for 43 years since it was Addison Avenue. I chose First Tech as my lender when I bought my house even after I moved to southern California because of its reliable service from people like Amber. First Tech will be my primary bank until I die. That's not because of technology or convenience. That's becaue of people like Amber. Thank you, Amber.

It has been a pleasure working with Amber Fish. She is very responsive and has made my banking experience seamless.

Christopher Ray listens very intently and asks questions to ensure he fully understands your needs before trying to offer you what he thinks vs what you want. I never feel rushed. He double checks with me that we have covered all my needs before I leave. He is also very responsive to emails as well and should I need other services he also makes sure it is setup for and he follows up to ensure I am happy with that service. I couldn’t ask for more in a Premier Account Representative

Chris was very knowledgeable and kind. Excited to work with him again

We have worked with Samantha Martin at First Tech through the Premier Rewards program for several years now, and have nothing but positive things to say. It is lovely to have a real human who you get to know help you with your banking needs, and be there when you need to call and ask a question.

Most recently, she helped us with the wire transfer process during our first time home-buying process, and advised on money movement best practices in a timely fashion when we were in a crunch franticly trying to figure everything out.

Beyond Samantha's expert assistance, the rates for the premier rewards program are competitive and as remote customers we have been happy with the digital interface. Would definitely recommend the experience to those considering it.

Mitzi was friendly and helpful and made sure all my questions were answered and all my needs met

First Tech has been our credit union for more than 38 years. Our representative, Hashim, has guided us very well into accounts that have helped our savings grow. We trust First Federal and find the on-line platform very easy to use.

Hashim has been great to work with, he always follows up and checks to see if he can help in any way.

I needed some help with depositing a check which was to arrive while I was out of town for almost a month. I arranged to have it sent to the CU and with the help of Kyle Schulson, it was sent to the right place, deposited expeditiously into the correct account and all was well. Kyle was there for the entire process, coordinating with myself and the person sending the check and was so in a very professional and courteous way. I love giving credit where it's due...it's due Kyle. Thank you and God Bless you and your company!

Listen well and gave good suggestions

I’ve worked with Luba on several occasions. She is always efficient and personable. I’ve never felt that she pushes products on me. Yet I know that, if I choose further investments, she will be a knowledgable guide
.

Mitzi provided exceptional service. 10/10 would recommend.

I had an excellent experience working with Hong Vo. He recently helped me set up an account for my son entirely over the phone, and the entire process was incredibly quick and completely hassle-free.

I deeply appreciate Hong's professionalism, clear communication, and agility in handling everything so efficiently. It is rare to find service that is both seamless and fast. I highly recommend Hong to any friends or family looking for a top-tier financial representative.

I appreciated working with Eileen at First Tech with a CD. She gave me very good service. Thank you, Eileen.

I have been a member of FirstTechFed for many years and I have always enjoyed the interactions with their staff. If I need to adjust an insurance policy, shop for a new one, or manage my accounts, I know I can get quick help and answers just by sending an email.

I would like to praise Fatima Del Rosario, who has been my main point of contact for several years now, as well as Krista Gardner, Gina McNamee, and Julia Reeves, who helped me with many insurance policy questions and adjustments.

This assistance that FirstTech provides makes a huge positive difference in my banking experience compared to the banks I've used before.

We work with Christopher Ray and he is always accessible and attentive in providing great service and guidance. He’s a pleasure to work with.

Mitzi reached out promptly and has been very quick to respond with questions.