Fishbox Reviews 

Staff are responsive and helpful. Good product range and generally good quality products. Would be great if the delivery personnel could follow the instructions. The boxes are instructed to be delivered to my apartment door (both the handwritten instructions on the boxes which started after I reflected delivery issues to Fishbox and the instructions in delivery company's system filled by myself), but the boxes have not been delivered to my door multiple times. This has a significant impact on my Fishbox experience and may potentially have health issues as the boxes may not be accessible to me after 24 hrs if the delivery person leaves them at the concierge (which the instructions specifically mention not to do so).

I've already praised Fishbox quality in a previous review. Today I want to give kudos to Naomi. Yesterday, I received an email from DPD that my delivery was delayed due to "an unexpected issue". Obviously I felt concerned given the perishable nature of fish. Later same day I received an email from Naomi saying she had noticed the delay and was chasing DPD. She also informed me that the contents would stay safe for 48 hours and that the fish had been filleted, packed and dispatched only the day before, so all would be well if the delivery came today.
I did indeed get the fish today - eight packs of lovely fish, including some very large portions and fabulous forkbeard which I've never seen sold elsewhere.
I am very impressed with my Fishbox experience over the last few years and this week's events confirmed that even more.

Beautiful fish and brilliant service!

The fish is always spanking fresh, and a great variety of shellfish, white fish, smoked fish and trout and salmon. Delivery has always been spot on. Very happy with the fish box service in every way.

Fish box delivers fantastically fresh fish portioned to your requirements. Just tell them what you like, love or hate.. And you will get a box tailored to you.... Love it!

WONDERFULLY PACKAGED…ALWAYS A JOY TO OPEN

The seafood you get from Fishbox is always beautifully fresh, you will soon notice the difference in taste from fish bought elsewhere. Try it you won’t regret it.

We have been getting a Fishbox delivery for over a year and are really happy with the selection, freshness and service of the company. We have had some very unusual fish and are happy that some of these may have been considered bycatch and discarded if there wasnt this market open for them.

Excellent quality and variety, interesting 'oddities' of fish that are never available in the shops (and always tasty). Easy to add extras. DPD delivery dodgy at times and often a day late but that's normal out here.

Fishbox always provide excellent quality fish at a very fair price. We've been a customer for some years now and have never been disappointed with our delivery. Great customer service too, always prompt responses to any queries. Thank you Fishbox!

It is always exciting to open our monthly Fish box to see what goodies we have been sent. The quality is exceptional. The website is so easy to use and the customer service is great.

We have been using Fishbox for over a year now & and cannot fault anything at all. The quality & freshness of the fish is excellent. The variety is good too & the customer service is outstanding. So glad we found you!

Great quality fish, delicious to cook with. Look forward to mine every month!

I must have used it over a year now, only two bad pieces which are inevitable, and extras put in my next box to compensate - you cant ask for better customer service than that!

1. The quality is superb, packing ensures freshness, date of use labelling enables good choices between eating fresh or freezing.
2.Excellent communication from Fishbox - always a selection of optional extras; info on delivery; ease of cancellation/postponement when necessary.

I love my monthly fishbox! The fish is packed to ensure total freshness and I have never been disappointed. On one occasion when the courier failed to deliver with the timescale, Fishbox sent a whole new box to ensure that it was fresh. I've tried different fish to what's available in the shop and it is filleted so well that I've even got my husband eating fish, which was a complete no-no as he is terrified he'll get a bone! I haven't encountered a single bone yet. A great variety of different fish and it's all fantastic.

After years of good service, my box arrived a day late with the ice melted, and contents that I was allergic too, having ignored my preferences. I've had no reply to two attempts to contact customer services.
I'm afraid that this company has gone completely downhill. If I don't hear from customer services by the end of the day I will be cancelling my order. A shame, as they were very good in the past and had prompt customer service.

Easy to choose what fish are most likely to be liked/loved. Great being able to try new varieties. Love recipe ideas. Like being offered extras if I want them.
Truly exciting to see what’s inside each delivery!

Fish so fresh it tastes completely, and wonderfully, different from supermarket fare. No requirement to sign up for months, you can cancel if and as you want. But I’ve never wanted to. As a carer and a full time worker it makes my life so much easier to have the means of high quality healthy eating delivered (almost) invariably on time; fish freezes well too. I get one large box delivered each month. There is always an element of happy anticipation as I get what’s been caught and what’s in season in line with my specified preferences. Recipes available if I want them from the website. Sustainable fishing I care about. And great dinners!

The quality and value of the fish is good. Delivery is very reliable and holiday breaks are not an issue. I’m very happy.