Would give less if possible! Also check the reviews for Hudds Floors Ltd who are behind this cowboy outfit. Russell Kitson, one of the two director is beyond unreasonable. I’m currently making a com... Toon meer
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Plenty of flooring choice options available. Samples sent out promptly. Order process easy to follow and follow up phone call to check order and arrange delivery was efficient. Flooring delivered o... Toon meer
Bedrijf heeft geantwoord
Danielle and Flooring365 have been a pleasure to work with on my flooring project. Looking forward to the same level of professionalism on the product and delivery. Thank you.
Bedrijf heeft geantwoord
Super service, product and best price out there Really happy with service and price. Special thank you to Danielle for helping with special requests re delivery, with a friendly professional manne... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Flooring365
Geschreven door het bedrijf
Flooring 365 - Your Flooring Solution, 365 Days a Year
Welcome to Flooring 365, your premier destination for high-quality flooring solutions across the UK. We specialise in a comprehensive range of flooring options, including luxury vinyl tile (LVT), laminate, wood, sourced directly from leading manufacturers.
Our commitment is to provide an exceptional customer experience from start to finish. We offer:
- Extensive Product Range: Find the perfect style and grade for your home or commercial project.
- Competitive Trade & Retail Pricing: Exceptional value without compromising on quality.
- Expert Advice: Our knowledgeable team is here to guide you to the best choice for your needs and budget.
- Nationwide Delivery: Reliable and fast delivery service to your doorstep or site.
At Flooring 365, we believe in quality, service, and trust. We are dedicated to ensuring your complete satisfaction, making us the reliable partner you can count on every day of the year.
Choose with confidence. Choose Flooring 365.
Contactgegevens
Unit 4 Crosland Moor Garage, Blackmoorfoot Road, HD4 5AQ, HUDDERSFIELD, Verenigd Koninkrijk
- 03330020175
- sales@flooring365.co.uk
- www.flooring365.co.uk
4,5
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 88% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service from Danielle
I had received flooring samples and using the Flooring365 quantity calculator, easily ordered my flooring through the website.
So I was pleasantly surprised when I received a follow-up call from Danielle, to run through my requirements and make sure everything was understood and OK.
Even tracing a previous order of the same product to confirm compatibility.
Delivery date is now scheduled.
Great service from Danielle, thank you.
4 maart 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s great to know everything felt clear and well organised, and that Danielle took the time to double-check the details for you. We hope you’re delighted with the flooring once it arrives.
The Flooring365 Team
Staff very helpful
2 maart 2026
Antwoord van Flooring365
Thanks for your review. Our team always aims to be helpful and supportive throughout the process.
The Flooring365 Team
Website easy to access,if a 66 year old…
Website easy to access,if a 66 year old can manage it anyone can.if a I am in need of any more flooring I will be back pleasure
1 maart 2026
Antwoord van Flooring365
Thanks for your review. We like to think our website is straightforward for everyone, so that’s lovely to hear. We’ll be here whenever you need us again.
The Flooring365 Team
Danielle great stuff
Danielle made the experience quick and easy, definitely would recommend again thank you
25 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s always good to know the process felt straightforward and hassle-free. We really appreciate the recommendation.
The Flooring365 Team
Excellent service
I am an old client of Flooring365 and I am very happy with their service.
They have very good quality and affordable products.
23 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s always great to hear from returning customers, and we’re pleased you continue to be happy with both the quality and value of our products.
The Flooring365 Team
Picked our samples and ordered 50sq2
Picked our samples and ordered 50sq2. Arrived as requested on a pallet with no damage. Staff very helpful. Cannot fault the flooring, went in beautiful. Only reason for no giving 5 stars is delivery charge. Would recommend
8 januari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s great to know the flooring arrived in perfect condition and went down beautifully. We appreciate your comments on delivery charges, and your recommendation means a lot.
The Flooring365 Team
Danielle in customer services
Danielle in customer services was fabulous and efficient when booking my flooring delivery and making changes to my order that I had made a mistake with. Thanks
19 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s great to know everything was handled efficiently and that changes to your order were sorted without any hassle. That’s exactly how we aim to keep the process.
The Flooring365 Team
Excellent service
Excellent service and Chris was most helpful and polite.
18 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s great to know Chris provided the helpful and polite service we expect for all our customers.
The Flooring365 Team
Danielle looked after me really well
Danielle looked after me really well. Delivery all booked in smoothly
I can’t wait to see the flooring
Thanks
16 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s great to know everything was arranged smoothly and that you felt well looked after. We hope you love the flooring once it’s down.
The Flooring365 Team
Russel Kitson is the rudest man you’ll…
Russel Kitson is the rudest man you’ll ever deal with. Terrible quality goods. No after sales support at all.
Will be the worse decision of your life…but you get what you pay for and the goods are a terrible quality.
Check the Google reviews as well
Dealing with Russel is impossible…. Look at how he replies to all the negative feedback.. very very strange indeed.
15 februari 2026
Review zonder uitnodiging
Great Customer Service & product
I requested some wooden floor samples which came very quickly & were packaged perfectly
It was so nice to then get an email from Chris the Sales Team Manager checking if any further help was needed
I loved the product & wanted to look at going ahead with it. Chris kindly worked out how much was needed & quoted me a price
All this service was provided quickly & has made the process such a positive experience
12 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for such a detailed review. It’s great to know the whole process felt smooth and well supported, from samples right through to pricing. Chris will be pleased to know his follow-up and guidance helped make everything straightforward.
The Flooring365 Team
Great customer service.
Great customer service.
Requested some flooring samples and they arrived on time.
7 februari 2026
Antwoord van Flooring365
Thanks for your review. We’re pleased the samples arrived on time and that everything was straightforward — just how it should be.
The Flooring365 Team
My experience ordering LVT
Had a few questions before ordering the LVT which Lily was able to answer and after I placed the order i immediately got a call from Danielle to arrange delivery. Great service from both parties
11 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It’s great to know your questions were answered clearly before ordering and that everything moved quickly once you placed it. That’s exactly how we aim to keep things — straightforward and well organised.
The Flooring365 Team
Thanks for the samples
Thanks for the samples! I ended up not using them! But they are really good in sending us samples!
31 januari 2026
Antwoord van Flooring365
Thanks for your review. We’re pleased the samples were helpful, even if you decided to go in a different direction. If you ever need anything in the future, we’ll be happy to help.
The Flooring365 Team
Avoid this company
Avoid this company. Their managing director Russell Kitson should really hire a sales director because he has no idea how to deal with customer issues. Wood flooring delivered covered in glue that had burst from the bottle packages together. No apology. No offer of compensation. Can’t even replace the bottle of glue as he doesn’t deliver just glue. Use this company at your own risk!
9 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. We understand it was frustrating to receive glue that had spilled during delivery, which was the only item affected. As you mentioned, the flooring was undamaged and could be cleaned. A refund was issued for the glue, and with the product now resolved, there’s nothing further we’re able to offer.
The Flooring365 Team
Good technical help
Good technical help otherwise I probably would have ordered the wrong items. Fast service and clear billing
9 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review. It's great to know the technical advice helped steer you in the right direction. We’re pleased everything else from service to billing was clear and straightforward.
The Flooring365 Team
245£ for delivery - £85 upfront then they call you wanting more
I ordered 2 packs of wooden flooring
When I went to pay delivery was £85 for standard 3-5 day delivery.
I paid 335£ in total and thought I’d done everything to receive the order.
An hour after ordering online I received a phone call from flooring 365 ask me to pay another £160 to deliver in central London because I’d ordered to central London, SW6 - I thought this was extremely cheeky and in total delivery being £245 - (similar the product cost) I felt was outrageous. I asked for a refund and they said they couldn’t process this for 14 days. Leaving me with no floor boards but £335 unavailable for two weeks.
Adding the cheeky nature for the process I won’t be using flooring 365 again.
3 februari 2026
Antwoord van Flooring365
Thanks for your review. The delivery charge shown at checkout is based on standard mainland rates, but certain central London postcodes, including SW6, do carry additional courier costs due to access restrictions and higher service charges. These details are noted in our delivery information.
Refunds are processed as quickly as possible on our end, though sometimes payment may take up to 14 days to return the funds. We understand this isn't ideal and appreciate your feedback, which helps us continue improving our service.
The Flooring365 Team
While there were some initial delivery…
While there were some initial delivery issues, I am incredibly impressed with the quality of the flooring. I can’t thank Danielle enough she truly went above and beyond with her customer service to get everything sorted. I’m so excited to see it fitted! Thank you 365 Flooring.
Amanda
6 februari 2026
Review zonder uitnodiging
Antwoord van Flooring365
Thanks for your review, Amanda. We’re really pleased to hear you’re happy with the quality of your flooring and that Danielle was able to step in and get everything sorted. We hope the final result looks fantastic once it’s fitted!
The Flooring365 Team
Samples arrived next day
5 februari 2026
Antwoord van Flooring365
Thanks for your review. We’re pleased to hear your samples arrived the next day. Our fast and free sample service sends all samples 1st class to help you get started on your project without delay.
The Flooring365 Team
Antwoord van Flooring365
Thanks for your review. We're glad to hear your samples arrived promptly — we hope they help you find the perfect flooring for your project.
The Flooring365 Team
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