Türkiye'den Kredi kartıyla USD olarak ödeme yapılamıyor Türk lirası karşılığı alınıyor ancak pariteden dolayı çok fazla fark ödüyoruz. Kart ile usd olarak ödersek kredi kartı ödeme günü Türkiyedeki b... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Amazing support and customer service. Sent funds using the wrong payment ID, called the hotline and the staff was very patient and helpful. Got everything sorted in within an hour.
Bedrijf heeft geantwoord
Flywire is a great payment platform. It was very easy to make payments internationally with many options on how to pay. The refund process was also easy. I was refunded within probably a week from whe... Toon meer
Bedrijf heeft geantwoord
The Flywire employee for the UK international line Stuard was very helpful and patient with me! If you need help with payment problems, calling them is very simple and was much more helpful than the A... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Flywire is a global payments enablement and software company. Flywire combines its proprietary global payments network, next-gen payments platform and vertical-specific software to deliver the most important and complex payments for clients and their customers. Flywire leverages its vertical-specific software and payments technology to deeply embed within the existing A/R workflows for its clients across the education, healthcare and travel vertical markets, as well as in key B2B industries. Flywire also integrates with leading ERP systems, so organizations can optimize the payment experience for their customers while eliminating operational challenges.
Contactgegevens
Verenigde Staten
- support@flywire.com
- www.flywire.com
4,0
Goed
3K reviews
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thank for your help
Thank for your help. Good job!!
My nephew will make his dream a reality!!
2 april 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Janneth,
Thank you for using Flywire! We appreciate you taking time to leave us a review.
Best,
Payment Experience Team @ Flywire
Antwoord van Flywire
Hello,
Thank you so much!
Best,
Payment Experience Team @ Flywire
Quick response
Quick response. Easy and effective conversation. Satisfied. Thank you very much.
24 maart 2026
Antwoord van Flywire
Hello,
Thank you so much for using Flywire!
Best,
Payment Experience Team @ Flywire
Updating the transaction time to time.
31 maart 2026
Antwoord van Flywire
Hi Mohammad,
Thank you for your feedback.
Best,
Payment Experience Team @ Flywire
Yes it was nice
Yes it was nice. But please don’t use extra money of 15 pounds which you are charging on any transactions
25 maart 2026
Antwoord van Flywire
Hi Waqar,
Thank you for contacting Flywire regarding your payment UHS919070899 to University of Hull!
We sincerely apologize for any inconvenience that may have been caused.
Kindly note that we do not provide payment support through social media for security reasons.
We have reviewed your case and will contact you via email to assist you further.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you!
Kind regards,
want to use it to make payment
want to use it to make payment
5 december 2025
Review zonder uitnodiging
Antwoord van Flywire
Hi Richard,
Thank you for your review!
Best,
Payment Experience Team @ Flywire
I did get a quick response and the…
I did get a quick response and the issue was resolved without the need to ask again and again
25 maart 2026
Antwoord van Flywire
Hi Kaaviya,
We are so glad! Thanks for using Flywire.
Best,
Payment Experience Team @ Flywire
Yes this company is doing well helping…
Yes this company is doing well helping international students to pay their tuitions from one country to another without stress
21 maart 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Nii,
We are so happy to hear that! Thank you for your review.
Best,
Payment Experience Team @ Flywire
Antwoord van Flywire
Hi Farjana,
Thanks for your feedback!
Best,
Payment Experience Team @ Flywire
Antwoord van Flywire
Hi Darpanjeet,
Thank you for contacting Flywire regarding your payment BCU957003041 to Birmingham City University (BCU)!
We sincerely apologize for any inconvenience that may have been caused.
Kindly note that we do not provide payment support through social media for security reasons.
We have reviewed your case and will contact you via email to assist you further.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you!
Kind regards,
I received the wrong receipt
I received the wrong receipt. It was supposed to be for a friend of mine because it is her name written on it not mine. Thanks
30 maart 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Aly,
Thank you for your feedback.
Best,
Payment Experience Team @ Flywire
Problems with flywire
Experience has been very frustrating. Exchange rate for my deposit and balance payments were well above central bank rates. Took 5 days to confirm receipt of a wire transaction from one US bank to another. Customer service whether through email or phone is completely unresponsive.
30 maart 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Robert,
Thank you for reaching out to Flywire. We’re truly sorry to hear that your experience did not meet your expectations, and we understand how frustrating this must have been.
Please note that our exchange rates are based on real-time market conditions and may differ from central bank rates. Processing times for wire transfers can also vary depending on the banks involved. Funds are typically received within 2–3 business days, with delivery taking an additional 2–3 business days.
The payer will be notified via email at each stage or can track the status through the tracking link.
For security reasons, we’re unable to assist with specific payment issues via social media. Please reach out to us directly so we can assist you more effectively - email support@flywire.com with your payment reference ID, or contact us via live chat or phone here: https://www.flywire.com/company/call-us.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us).
Best,
Payment Experience Team @ Flywire
I just need to understand why the…
I just need to understand why the transaction cost is too high.
28 maart 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Sharon,
We would be happy to chat with you. Please contact us at help.flywire.com. Thank you.
Best,
Payment Experience Team @ Flywire
Nice experience but my refund is not yet approved
Company service is good.But I haven't yet received the refund.
25 maart 2026
Antwoord van Flywire
Hi Athmaja,
Thank you for our feedback. Our team is always here to help.
Best,
Payment Experience Team @ Flywire
Antwoord van Flywire
Hi Ahmed,
We are so glad! Thank you for using Flywire.
Best,
Payment Experience Team @ Flywire
Almost 6k lost
I spent about two weeks going back-and-forth with Flywire's customer service to ensure a refund I was expecting (a good chunk of the total tuition fee I paid my university) would end up in the correct bank account, because I had moved countries in between and therefore my old bank account was closed.
At the end of that, I received confirmation that all looked good, and they would initiate the refund into my new bank account.
And then they didn't. They sent it to the original bank account. This was over 2 months ago. Since then, I've hardly received updates (and those that I have, have been recycled 'please accept our apologies' messages more than actual updates).
To this day, I have no idea where those thousands of euros currently are, and if or how I will ever get them back.
I've been patient, but the fact that my requests for updates have now been getting ignored for 4+ weeks is disappointing and distressing beyond belief.
I can genuinely hardly fathom that almost 6000 euros, money I spent years saving up, are just lost and may never return to me.
I'd genuinely recommend against opting with Flywire if you want to be sure you'll get your money back/if money isn't disposable to you, should the need arise.
21 januari 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Luca,
Thank you for contacting Flywire regarding your payment OPI321662091 to OPIT - Open Institute of Technology Limited!
We sincerely apologize for any inconvenience that may have been caused.
Kindly note that we do not provide payment support through social media for security reasons.
We have reviewed your case and will contact you via email to assist you further.
For expedited assistance, please initiate a chat or view our frequently asked questions by visiting our Help & Support Center (https://help.flywire.com/hc/en-us). Otherwise, feel free to respond directly to this email and we will be happy to further assist you!
Kind regards,
Very slow movement of funds to pay my…
Very slow movement of funds to pay my son's school,which is not listed either on their website after over a year.i would prefer to pay the school direct but they insist on using this slow cumbersome payment tool,not impressed we are now living in age with Blockchain ,wise and revolut banks send payment in seconds, this took best part of a week.
14 maart 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi,
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience with Flywire didn’t meet your expectations.
Our goal is to make global payments as smooth and reliable as possible, and we regret that this wasn’t the case for you. Please know your comments have been heard — and they help us understand where we can do better.
Please note that, for security reasons, we do not provide payment support via social media.
Kindly email us at support@flywire.com with details of your payment, such as your payment reference number (Payment ID), institution, email address if any. We're happy to assist you further.
If you'd like to share more about your experience or have any questions, feel free to reply to this message — we're here to listen.
Kind regards,
I had an extremely disappointing experience
I had an extremely disappointing experience with Flywire while trying to pay my university fees.
I followed all the instructions carefully and made the payment through my partner’s bank, ensuring that the correct reference ID was included. However, even after waiting for two weeks, the payment was still not reflected in my university account.
When I contacted Flywire support, I was repeatedly told that they had not received the money and that I must have made a mistake — which was not the case. I even provided them with the official bank deposit receipt as proof of payment, but this still did not help. Despite clear evidence, they continued to deny receiving the funds.
I then contacted the bank, and they confirmed that the money had successfully reached the destination bank. Even after sharing this information, Flywire continued to insist that the funds were not with them.
The situation became extremely stressful, especially as my university fee deadline was approaching. Because Flywire could not locate the funds, I was forced to make a second payment of the same amount directly to my university to avoid missing my deadline. This was a significant financial burden, as a large amount of money was already stuck with Flywire at the time.
The entire experience was incredibly stressful and honestly quite traumatising. I was under constant anxiety, not knowing where my money was and whether it would affect my enrolment.
What made things worse was the customer service. Not only was there no real help provided, but one of the support representatives was rude and even raised their voice during the call. That was completely unacceptable.
After being told to initiate a payment trace (which takes around 15 days), I suddenly received an email from Flywire saying they had located the exact amount on their end and asking if I wanted a refund. This was shocking, especially after they had repeatedly told me the funds were not in their accounts.
Overall, I am extremely disappointed with how this situation was handled — from incorrect information to poor communication and unprofessional customer service. I would not recommend using Flywire based on this experience.
26 maart 2026
Review zonder uitnodiging
Antwoord van Flywire
Hi Aditya,
Thank you for sharing your feedback with us. We’re truly sorry to hear that your experience with Flywire did not meet your expectations.
We sincerely apologize for the inconvenience caused.
Our goal is to make global payments as smooth and reliable as possible, and we regret that this was not your experience. Please know that your comments have been heard, and they help us understand where we can improve.
For security reasons, we are unable to provide payment support via social media.
Kindly email us at support@flywire.com with your payment details, such as your Payment ID (reference number), institution name, the email address used, and the email you received from Flywire confirming that we have received the funds.
We’ll be happy to assist you further.
We are continuously working to improve our services, and your feedback plays a valuable role in that process.
If you'd like to share more about your experience or have any questions, feel free to reply to this message — we're here to listen.
Kind regards,
Great customer service dealing with my…
Great customer service dealing with my problem but better UX would have prevented my problem. Correctly identifying the account/payee numbers to give my bank was confusing at times.
19 maart 2026
Antwoord van Flywire
Hello,
We sincerely appreciate your feedback. Thank you.
Best,
Payment Experience Team @ Flywire
Antwoord van Flywire
Hi Sridharan,
Thank you!
Best,
Payment Experience Team @ Flywire
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