Formula One Autocentres Reviews 506

I usually take my Baleno to Suzuki for MOT and service but Formula 1 Autocentre was just round corner. They kept my car for a full day then charged me £743 for service and a replacement brake pad and disc. Then they told me that the car had failed its MOT because of brake pad wear!(which they had already replaced) it also needed a new suspension pin fitted to make it roadworthy. Alas they couldn't get hold of the part so if I could source the part they would fit it!!!I am 76 I took it there because that is what their job is ! I took it to suzuki in wigan who were able to get the part and arrange another MOT which it passed. Their mechanic said that the suspension pin was slightly worn but should have passed its MOT without the need to change it! Needless to say I will never use Formula 1 again and i strongly advise anyone else to avoid it too unless you want excessive bills! They say they wont be beaten on Price , I agree they are most extortionate!

I found all the reviews so negative that I am shocked with what I have read and feel that I should respond having just recommended a friend to use my local centre in Speke, Merseyside.
I took my 1998 Volvo in to have my air con checked to see if it was worth trying to save it as I didn't expect it to work. They not only explained clearly what they could do and how much it would cost, but assured me they would not charge me if it was not possible!
Fortunately all was well and the system cleaned and re gassed works like new, I am so relieved and grateful for the help. As a blue badge pensioner on a limited budget it gives some faith in the fact that there are still some companies who actually take care of customers!
Well done to all the lads at Speke!

I was argued with about a phone call regarding tyres. I am the customer and elderly lady. Last time I used this company they fitted the wrong battery which was exceeding dangerous and my car gave up completely while driving. No apologies given. It’s a shame as both my husband and I have bought tyres no problem. Lately the company is sadly lacking. Think they can get away with it. They have another think coming

Wife went in for 2 new tyres. Was told rear shock absorbers were leaking and needed new. Tols them it was serviced and MOT'd last week. They said should have failed. Went back to our trusted garage, put car ramp. Nothing wrong, no leaks.
This was just a disgusting attempt to bully a 73 year old lady into work she didn't need

Have been using Sheffield branch for years.Service has deteriorated.Took car in for mot and full service.They never took the wheels off so brakes disc and springs etc never checked.No lubrication on hinges bonnet catches or battery terminals.Wonder what else they haven’t done.Charged for full service not even as much work carried out if I’d had an interim service .They don’t seem bothered.

Kettering. Asked for a puncture repair at 0900 and they said bring it in for 4.30. They checked it for me, found it was a valve and not a puncture. Fixed it and checked all tyre pressures for me. No charge. Helpful and fast. Thank you for your service today. 1/6/26.

Recently carried out air con Regas and air con cleaning for my Honda civic at Dunstable centre. Not happy with the service. Just did the air con cleaning only. No cooling at all. He told tracking is out of limit and charged 30£ for that. Didn’t get any report for that.

Although the repair has finished .
after 6 weeks of sourcing parts that the garage said they could not get
Content ringing and going in person to the garage
The lack of communication from the manager became unbearable
I will not recommend this company to anyone

Tony and H and all the staff are really great excellent service and really helpful.had a bad experience at branch near me went to Speke and they sorted all out for me and my daughter will use again and highly recommend

Had 4 tyres fitted, next morning nsf tyre was flat took it back was told leaking from outside bead (didn’t spray it or ramp it up just guessed) told nothing they could do. Had to removal the wheel myself as it wasn’t holding air long enough to drive and found wheel bolts tightened to 195nm (wheel spec 140nm) this caused the locking wheel nut to snap. Called them back after some back and forth they agreed to pay for the locking wheel nut removal yet a week later haven’t responded to my invoice email to pay the £90 removal fee. Do not use this place it leaves your car in a dangerous situation as wheel bolts are not torqued to spec and they won’t admit to a mistake

Booked an MOT 5th May to go at 16:30pm 6th May. Turned up at 16:15pm to be told on the spot my appointment was cancelled and the soonest they could get me in was in a weeks time. The guy on reception was extremely unhelpful and not bothered. Asked how to get my money back as i had paid online and he said he would send an email to the office to process this, which he didn't. Not once did they call me or try to contact me to say this had been cancelled or apologise. He is rude and has no customer service skills. I contacted the head office the next day to explain the situation and turning customers away who arrive is unacceptable. I was told by a manger by refund was in process. A week passed by, i emailed again and was told to go back to the original company as F1 had no orders for my car. I sent them the order confirmation back as proof and they apologised. My partner then had to ring up and was told by F1 that no refund had been processed, so two people had lied to me and told me this was in process. Absolutely useless company and would never use again. Now speaking to other people, they have only ever had bad experiences with this company.

I had a new tyre fitted at Formula one Shrewsbury.
I was impressed when I saw my car draw up, and the driver take the temporary seat protector off the drivers seat.
But when I drove my car my hands became filthy black from the steering wheel.

Just been to Formula One auto centres Sixfields Northampton Lad did be a great deal super happy happy with a job thanks lads be back again👊🏼👍

Ordered 4 tyres, told to call morning b4 going to get fitted. They took all wheels off, next I was told tyres not arrived. Told to come back next day. Once fitted after less than a Month drivers rear flat In my driveway. Changed for spare, see crack between groves of tyre. Went back to centre asked to leave wheel / tyre for examination. When I went back I was told a stone did damage, no photo or evidence shown to me off tyre once removed for checking just a stone did damage. So therefore are the tyres they sell not fit for driving on our roads.

COWBOYS that have damaged my car and refusing to accept liability. Despite the fact external mechanics have verified it can only have been caused by them..
When i email to complain the email is disregarded and the complaint closed without any interaction..
I told them I would now go to the ombudsman and was laughed at.

I do not care how long the complaint process takes. I will ensure you have to pay for what you have done.

Mistakes happen. Why lie?
You have a duty of candour and and a duty of care to your customers. It is disgusting.

I will ensure everyone knows how this business operates.

To be clear this is THE BULWELL BRANCH!!!!!!!!!!!

I took my car to get it repaired in your Bolton branch, of Formula one. It had an advisor to get the wishbones replaced. I took it their. And it passed it's mot. However this year it had it's mot and it failed due to a wishbone needing replacing. It was still under warranty. Tha k goodness. So the branch said they would repair it and pay for the labour and parts. However, when I went to collect it. It hadn't still passed its mot. So I went home without it. On this occasion they said they would pay for the parts required. So I've had to pay. Not really happy with this company at all. As you can imagine. You take a it to be repaired and it wasn't done properly and within a year it wasn't obviously safe to drive. They kept promising to bring it back. I didn't get it back for weeks and when I tried to start it. It would not start. I got the RAC out and it needed a new battery. It was totally flat probably from being standing and not used.

I have used f1autocentres several times as they are always very good on price of tyres. The staff were very welcoming BUT..
Following have 2 tyres fitted (£250each) driving home I noticed vibrations from the rear. Upon looking there was a lot of weights on the wheel which wasn't required with the last tyres. I then washed the car and noticed a large chip out of the powder coating one of the spokes, I knew this wasn't there prior to getting the tyres fitted. I took the car to a local garage to get the balancing redone, but got them to test the wheels before removing the weights provided by F1 and to quote the garage.... They were miles out!... This has now been rectified at my cost at the other garage and they are now fine.
I reported both issues and they flatly denied any possi le damage they may have caused when I know it wasn't like it before I went. Very disappointed and due to the tone of their emails I would never recommend F1 again.

Outrageous. Booked in for service and mot. MOT went ok, checked next day on service. Oil was dirty and bellow minimum level, Coolant was also bellow minimum level! Didn’t look like they’d anything!
I wouldn’t trust the garage again…..

Despite making an appointment it still took over an hour to have one Tyre fitted😡

Having visited wigston branch yesterday for service & mot can't fault them on that just wish they had more staff to answer the phones as very busy garage with the manager doing lots things at once welldone team very professional