U Switch suggested Foxglove as cheapest supplier for me. Tried to switch online. Wouldn't work. So tried to phone. Interesting. Kept on hold for half an hour and then gave up. Then came on here... Toon meer
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Lees wat reviewers zeggen
This company has tried to take £163 from my bank today,I’ve never even heard of them,phoned my supplier to be told I had cancelled my direct debit with them how can firms like this get away with thin... Toon meer
DONT TOUCH THEM WITH A BARGE POLE. Since I switched two years ago, I have had nothing but problems with this supplier. Apart from emails most contact to try to resolve issues have been instigated by... Toon meer
Bedrijf heeft geantwoord
in December 2018 my Electric meter showed a usage of 10399 units, in 31 days? living in a semidetached 3 bed home and my average usage for Electricity being 350 units. I discussed this obvious f... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
One of the cheapest energy suppliers in the UK. Switch and Save today!
Contactgegevens
North Mills, LE3 5DL, Leicester, Verenigd Koninkrijk
- 0800 103 2769
- hello@foxgloveenergy.co.uk
- www.foxgloveenergy.co.uk
1,2
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573 reviews
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Savings have been excellent
Savings have been excellent, However like more large companies trying to get through to after sales team can be long and boring
10 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
We do apologise if it takes a while to get through to us. You are able to contact us by different methods please use the link provided below to see the different methods.
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Satisfaction.
To date I have been most satisfied with the way Foxglove Energy is run. Especially since they dropped that nightmare charging system. I would highly recommend Foxglove.
5 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Got though on the phone fairly quickly…
Got though on the phone fairly quickly and gave my readings with no problems
5 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
No problems in communication
No problems in communication, everything as it should be!
5 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Very good energy provider
We’ve been with Foxgove Energy for a while now. One of the reasons we chose them was because of the way kilowatt hours are charged, all the same, not so many at one price then so many at another. The bills are easy to understand. We submit meter readings each month and always know exactly how much energy we have used. Foxglove don’t have smart meters yet but we dont mind. We are very happy with Foxglove who are one of the cheapest providers around and would recommend them
5 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Competitive
We like the way you can see each months usage over the year. Very competitive to our previous supplier.
4 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Ok so far thank you
4 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Would never recommend this company.
Would never recommend this company, in May 2018 they increased my payments from £45.95 to £133 am months, for 6 months they ignored my e-mails could never get through on phone, eventually I cancelled my payments through the bank, this got a response, my payments were reduced to £87, I still complained, because I was in credit, the payments are now at a reasonable £62. I am currently in credit of £238, and have been in credit since Sept 2018. When I asked about my credit I was told this was normal to allow for seasonal differences. I will be switching as soon as winter is over and used some of my credit because I don't trust them to refund my credit.
4 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Dear Mrs. Biddiscombe,
We are sorry to hear of your comments.
We understand that we made mistakes in November 2018 which we have learnt from and continue to learn from every day. We reverted our decision back then in January 2019 after listening to our customers.
We do refund customers if they are in credit following validation checks. If you feel that you are in credit and are due a refund, please do contact us and request this.
Kind Regards,
Team FOX
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Awful!
Terrible customer service. A billing scheme which suits nobody except the company. Take your business elsewhere.
4 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Dear Ant,
We're sorry to hear of your comments.
We understand that we made mistakes in November 2018 which we have learnt from and continue to learn from every day. We reverted our decision back then in January 2019 after listening to our customers' feedback.
Kind Regards,
Team FOX
SO FAR SO GOOD WITH FOXGLOVE
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
…Trouble-free Power Supply.
I like Foxglove because I can forget about my power supply and take it for granted. I read the meters each month which is no trouble at all.
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
no complaints good energy company…
no complaints good energy company standing charge has gone up since i joined which is dissapointing but apart from this quite good they answer phones quite quick and always friendly on he phone
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Customer services are always very…
Customer services are always very helpful
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
My experience with Foxglove has been…
My experience with Foxglove has been excellent, so others should be joining your company too.
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Easy simple to submit monthly readings
Easy simple to submit monthly readings. Economical
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
No problem
We had no problem with price,cost and customer relations
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 5* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Processes all settled down
There was a bit of a fuss and bother last winter when, because of mild weather, I had built up quite a bit of credit and procedures to return some to me were a bit clumsy but I get the impression now that the company is on top of things and so far this year the processes are all working smoothly
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
Apart from a few problems regarding…
Apart from a few problems regarding direct debits last year am more than satisfied with the service we receive. Readings are easy to submit and accounts are easy to understand. Whenever I have had to contact by phone always polite and the problem has soon been actioned. Thanks.
3 december 2019
Review zonder uitnodiging
Antwoord van Foxglove Energy
Hello,
Many thanks for leaving us a 4* review.
We're happy to hear of your comments!
If you require any assistance or wish to make any enquiries, please do get in touch with us as we'd be more than happy to assist you.
You are able to get in touch with us by viewing the information via our new website here - https://www.foxgloveenergy.co.uk/contact/
Kind Regards,
Team FOX
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