Staffed by a team that have either signed without compromise agreements, been fired or made redundant
My organisation worked directly with Frimley Associates, a consultancy led by a former CEO who was invited to leave his role at CSG and including a number of former KCC and CSG employees.
Based on my experience, the strategic advice felt quite generic and was often based on familiar frameworks rather than tailored, evidence-based solutions. The focus was largely on identifying savings from headcount reduction.
In my opinion, while this may help achieve short-term financial targets, it left us with concerns about longer-term capability, knowledge retention, and resilience.
In my experience, it did not deliver the sustainable transformation and genuine organisational improvement we were looking for.








