Frooition has excellent customer service! Their team is prompt, professional, and helpful, regardless of your level of technical knowledge. They take the time to answer questions and help you find sol... Toon meer
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Lees wat reviewers zeggen
Our designated web designer Andy Evans has been brilliant throughout the entire project - keeping us fully informed at each step - certainly made the whole process easy! Thank you! :o) As a new... Toon meer
These guys designed our eBay template. Once we were financially committed we were left high n dry! The template didn't easily function with our existing data. The effort taken to deal with th... Toon meer
With my limited computer experience, Frooition has shown great patience and been very helpful in answering questions. They have taken the time to walk me through the setup process. Highly recommend Fr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Custom eBay design service for shop/store and eBay listings by Frooition.
Contactgegevens
Unit E, Silverend Business Park, DY53TZ, Dudley, Verenigd Koninkrijk
- 01384480810
- info@froo.com
- www.frooition.com
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I should’ve read what others think of…
I should’ve read what others think of you before making the same mistake, You repeatedly offer to help, how can you help me, when I am not even allowed to log one? More money I guess just to talk to anyone! I
I guess these sound familiar:
Very poor service
THIS COMPANY IS COMPLETELY UNPROFESSIONAL!
Terrible Service! Over Promise and Under Deliver! Buyer Beware!
Take your money and drop you on your butt
Extremely poor customer service!
everything has an extra charge
Be careful. Take your money then expect more.
Gets Worse ...
Bad Experience
Very bad Experience
A horrible predatory company
AWFULL COMPANY
Poor customer service-poor delivery WASTE of money
Ebay Sellers-I WOULD AVOID LIKE THE PLAGUE!
VERY DISAPPOINTED
Brilliant Company
Brilliant company. From the initial calls with Andrew to our talented designer Dan creating a great concept for our eBay store, everything was so simple and straightforward and easy to follow.
We're excited about the design going live on eBay and hope that it will help keep shoppers in our shop buying our lots!
Easy to use and friendly customer…
Easy to use and friendly customer service. The designs are crisp and clean and make your listings look professional and neat.
100% Recommend
Easy to communicate, quick response, and beautiful work to help our branding/online selling processes.
Will absolutely continue working with them and would 100% recommend to any business looking for design assistance for online stores.
Very friendly and helpful support staff…
Very friendly and helpful support staff - great looking templates, pleased with the result!
Excellent and quick support
Excellent and quick support, overall great product/service and would recommend to anyone using Ebay with M2ePro. Many thanks
GREAT JOB CHANGING MY LOGO!
I decided to change my logo recently. I absolutely LOVED my new design and how it was applied to my eBay listings. All of them were updated perfectly. James was so responsive and did exactly what I asked. I have stayed with Frooition for quite awhile now and I am not going anywhere soon!
Diana Lynn's Vinyls
Great Experience
Great Experience
They have helped improve my store's design and overall appearance. Really quick responses. Happy with the result.
Frooition always creates eBay listing templates that outperform the competition
Frooition always creates eBay listing templates that are focused around your requirements and needs that make your listings stand out against competition. Details, design, and accuracy are just a few of the characteristics that they will always provide. Always above standard! We are repeat customers and will continue to be throughout the future.
Bigcommerce Site Design and Install
We worked with Frooition to develop a new Bigcommerce backed E-Commerce Store.
Overall a very positive experience backed by Andrew Evans dogged approach which gave us confidence in getting the job done.
Alun and Paul (Design and Implementation) both excelled in being very responsive to change requests along the way.
So if your looking for a professionally designed store backed by Bigcommerce I would certainly recommend them.
Love Frooition!
Love working with the team at Frooition. Brilliant company with top service to so many clients. Always a pleasure to work with.
everything has an extra charge
they will tell you they do everything, they wont tell you:
1. To keep your design updating on new listings, there is an additional monthly charge
2. The level of work required to keep an adequate design relevant, is a lot more than expected. Plus, most areas and amendments are chargeable.
Want to update a banner? extra charge
Want to add a section? extra Charge
want your design to 'auto-apply' to new listing as they call it? chargeable.
waste of time and money

Antwoord van Frooition
Quick. Responsive. Quality.
Quick, responsive and great quality. Very happy working with our designer Adam.
Gets Worse ...
You have one template to pick from, unless you are willinig to pay an additional $135 for each template. Photos have to be uploaded one at a time, no bulk uploads like on the eBay site. Updating information is a real time consuming chore as the bulk editor returns error after error. I found it easier to list directly on eBay especially since the one and only template looks like it is straight out of the 1990's.
Pretty lame site. The tutorials don't match the pages and they have not been updated in 3 years, March 2019. No customer service on weekends or at nights. Much of their support is by way of overly lengthy videos with too much hype and not enough information. The learning curve isn't that high, it's just that there is little information available to match the actual site. Combined with a lack of features and you have a worthless product. If the big guys are supposedly using this, I don't understand why.
Since posting this review they have contacted me several times asking that I be more specific. Funny in that they never responded to my request for an eBay Store review as offered. Even after sending Andrew Evans at Frooition all the requested information, no response. Obvious where their priorities are.....

Antwoord van Frooition
Member since 2016
We have been with Frooition since 2016, the support is outstanding. Currently Frooition assist us with eBay's storefront, listing templates and created our website. Would happily reccomend and re-use. Well done Frooition!
The "Chick-fil-A" in web design!
I just wanted to say thank you for a job well done. I'm impressed with this company. The professional response of answering questions and concerns has eased my mine along the way, and into the future knowing that our money is well spent with the website being started. Also, the ease in this working in bulk is amazing to me. The design is great and the board of investors love it as well. You all are the "Chick-fil-A" in web design. Keep up the good work. I will certainly promote this company and refer others to it. I will be using you again once I get my other Ebay store up and running. Can't wait to see my website first review. Thanks Marc Wantakey.com
Great Experience
Working with Frooition was a great opportunity to improve my store's design and overall appearance. They were kind, helpful, and assertive to make helpful choices to improve the design. I wish they were slightly more open to explaining their design capabilities, but anything I asked to design was easily accommodated. Happy with the results and would highly recommend someone to try their services!
Excellent customer service!
As stated.
Didn't blow me away, but did what they said they would.
We are very happy that we made the…
We are very happy that we made the decision to use Frooition. The design team is very responsive and have done a great job at taking our vision and turning it into reality. Frooition is very user friendly and the customer support team is quick to answer questions and provide solutions.
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