Mark visited us for the second time to…
Mark visited us for the second time to assess manufacturers faults on our less than 2 year old Sofas.
Springs were clunking and this could be felt when sitting down.
He acknowledged the faulty Springs but didn't really make anything of it, he said it has been caused through us laying on it and slouching.
We pointed out that we do not do either of those things and we look after our furniture very carefully.
In the end he told us that this was quite normal and he did nothing about it.
He submitted a very vague report to the furniture company.
Because of his fictional report, the company won't entertain us any further.








