GastricBalloonGroup Reviews 

91
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

This is my second balloon with GBG. The first time, I lost over 14 kilos and was able to maintain my weight for three years — until now! I’m determined to lose another 14+ kilos, and I know tha... Toon meer

Beoordeeld met 5 van de 5 sterren

Day 6 post-treatment and the support and encouragement has been nonstop. I am now getting advice on recipes which move me back onto solid foods. The app is a great tool for recording exercise, consump... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

All went well with Dr Kaseem and staff …after balloon insertion I came home and went to bed lay in my left side as I instructed…little bit of reflux other than that I’ve had no sickness whatsoever..I’... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Day 5 and so far so good. After care team have been great and very reassuring. I have already lost weight and feel pretty optimistic. I must say the actual procedure was much harder than shown in the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Centrum voor gewichtsbeheersing

Geschreven door het bedrijf

Gastric Balloon Group is the UK's only gastric balloon specialist. With a gastric balloon and our expert support, we can help you break free of that cycle of dieting failure & lose weight for good without surgery, pills & diets. The Gastric Balloon Group clinic network covers the whole of the UK and Ireland and all of our doctors are experienced GMC / IMC registered consultants. We can offer a range of gastric balloon packages including the swallowable balloon 'pill' Allurion and Allurion Plus+ and the endoscopic 6 month BIB and 12 month Orbera 365 gastric balloons. Your gastric balloon journey starts with a telephone discussion with a Patient Care Coordinator who will support you through your enquiry. They will take a brief medical history and discuss the packages and finance options and if you would like to discuss further, they will book you a free consultation with your chosen consultant.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(91)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

From start to finish the team have been fantastic

From start to finish the team have been consistent. My journey has been smooth sailing and very informative. On the day of the op I was very nervous. But they talked me through everything again. The staff and nurses and Southampton spire were incredible. I have received the best aftercare.
This’s isn’t an easy journey to go on. The acid reflux and heartburn have been a killer… but now I’m in day 6 I feel much more myself as the balloon settles.

8 februari 2024
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Antwoord van GastricBalloonGroup

We're so pleased to hear you're doing well Stacey. We understand that it can be a daunting experience to have any kind of procedure, even a non-surgical treatment like a gastric balloon. It's completely natural to be nervous and I'm glad the team helped to reassure you and that you have felt well informed throughout. I can see you had a rough start with some unpleasant side effects but it sounds as if you're through the worst now and your journey can really begin. We're here for you every step of the way!

Beoordeeld met 5 van de 5 sterren

Look after your balloon and your balloon will look after you .

I booked a double balloon over the course of 10 months .
On the day of insertion i was in and out in under an hour .
Yes the swollowing of the pill is tricky and can be traumatic but hey if you can manage to get a large pie and chips down your throat then something the size of a babys finger should be easy .
The days that followed i can only say i totally get the morning sickness that women get with pregnancy, and heres the thing you have to treat your balloon like you would a baby . Look after it make sure its clean (lots of water). No starchy sticky or slow digesting foods (red meat) . Learn to love fish . The aftercare was amazing for me . The first 4 months i managed to loose 5 stone and the last 4 was another stone . It becomes a very rewarding journey when you see the weight and clothes size dropping .
You must really understand the rules of having this done and it will work .
I cant thank them enough for this .
My blood pressure is normal and i feel so much better now im 6 stone lighter.

2 april 2023
Review zonder uitnodiging
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Antwoord van GastricBalloonGroup

Thank you Adam for such an honest review. It is great to see that you have really embraced the journey and understand that you must work with your balloon as a tool to get the best possible outcome. And your results are testament to what you can achieve with hard work. Your weight loss is truly amazing, congratulations, we're so pleased for you!

Don't forget we are still here to support you once the balloon has been 'removed' as you transition back to life without a balloon. We want you to protect all that hard earned weight loss so please do reach out to us for any advice or guidance you may need.

Beoordeeld met 5 van de 5 sterren

Day 6 post-treatment and the support…

Day 6 post-treatment and the support and encouragement has been nonstop. I am now getting advice on recipes which move me back onto solid foods. The app is a great tool for recording exercise, consumption, and weight to help me stay on track. Lost 7lbs so far with no hunger or cravings. I felt a little weak and tired the first three days but that has now subsided. After dieting for more than 26 yrs, I am encouraged and motivated that this was the right decision for me.

31 januari 2024
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Antwoord van GastricBalloonGroup

What a fabulous start to your journey, congratulations! We're so pleased that you are feeling supported by the team and the app. We know that patients that use the app and engage with the support and resources available are more successful so it's great to see you're already so committed! We're here to help guide you every step of the way and we look forward to seeing your progress.

Beoordeeld met 5 van de 5 sterren

Great group and fantastic team,really…

Great group and fantastic team,really professional

13 december 2023
Review zonder uitnodiging
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Antwoord van GastricBalloonGroup

That's great to hear Jessie, thanks for taking the time to leave a review of your experience. We're delighted to have helped you so far.

Beoordeeld met 1 van de 5 sterren

Wish I could give 0 stars

The decision to have this gastric balloon has been the worst and most expensive of my life.

I had my gastric balloon inserted on the 6th of January this year to jump start and assist in my weight loss journey. I paid £4500, which has been completely wasted.

Firstly, I found the insertion of the balloon incredibly traumatic. The consultant told my mother afterwards that my heart rate (168 bpm) was so elevated that he almost had to abandon the procedure. I was told before that if I wanted to have a general anaesthetic that it would cost me a further £200. I didn’t want to have to pay for that on top of just paying £4500, and Carly said to me “that it’s very rare to have a general and that no one has ever complained about the insertion”. The staff are quick to tell you that "no one has ever had an issue, and that no one has ever not lost weight etc" which is rubbish.

I decided not to go for a general and just have sedation. Personally, I found the procedure very traumatic and felt like I was choking and couldn’t breathe. I then received an email on the 4th of February asking me to pay the £400 general anaesthetic charge. Receiving that email inflated my frustration even further. Lara tried to tell me that because an anaesthetist had given me my sedation, I had to pay the fee, even though I didn’t have a general (which I wish I had done). To say I was angry was an understatement.

The seven days that followed the insertion of my balloon were some of the worst of my life. I went to A&E on day 3 in the hope of being given stronger pain relief, as instructed by the gastric balloon group nurses. Even the nurse I saw at hospital said she couldn’t believe that I had had a procedure done privately, and the NHS were having to pick up the pieces. I came very close to having the balloon removed on day five. The pain eased slightly on day five, and having just paid so much money, I decided to persevere with the balloon, hoping that in a few months’ time this past week of pure misery and pain would feel worth it.

Here I am in January, 12 months after I had this balloon inserted, and I am 12 pounds heavier than I was before I had the balloon. This balloon has done absolutely nothing. It has never made me feel “fuller quicker and for longer” as stated on your sales literature. The only thing I have felt is indigestion.

The reason I haven’t had it removed until now is because I have been so traumatised by the insertion that I am scared to have it removed.

I feel completely mis sold by the gastric balloon group and had my hopes of a gradual, stress free weight loss journey total dashed. Their website and staff are not forthcoming about telling you all the people that have not been successful, but rather conning you into thinking that everyone loses 2 or more stone.

I filled an official complaint with the general manager asking for a partial refund, and have been told no. I am now going to take this matter up with a solicitor as I feel I am owed compensation.

Do yourself a favour and DON'T WASTE YOUR MONEY ON THIS BALLOON.

18 januari 2024
Review zonder uitnodiging
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Antwoord van GastricBalloonGroup

We're very sorry to hear that you feel disappointed with your experience Ellie.

It is unfortunate that you had a difficult start with your gastric balloon but our records show that the nursing team kept in regular contact to support you through that period and an urgent removal was scheduled for you. Thankfully your symptoms settled and you felt able to cancel this removal and carry on with your balloon for the full 12 month period.

Your complaint was thoroughly investigated and as a goodwill gesture, we offered to book your removal under general anaesthetic at no cost to you, which you accepted and your balloon has now been successfully removed. We are unable to offer a refund of your procedure fee as all aspects of your package were delivered.

We made several attempts to reach out to you and offer support. We sent you an aftercare survey and followed up with a phone call from our in-house health coach to discuss your concerns and offer assistance. However, it seems that we did not receive any response from you, which made it difficult for us to provide the necessary guidance and support you may have needed during your journey. At Gastric Balloon Group, we care deeply about the well-being of our patients, and we encourage open communication to ensure that you have a successful experience with the gastric balloon programme. We regret we were not able to get in touch to discuss the issues you faced or provide support during your time with the programme. In situations like yours, it is essential to communicate any challenges you encounter, as our team of experts is dedicated to helping our patients overcome obstacles and achieve their weight loss goals. It's possible that with the right guidance and support, you might have seen better results.

As previously offered, we continue to be here to support you towards your weight loss goals with nutrition and fitness advice. If you would like to book an appointment with our Dietitian or Health Coach, please reach out to the team and they’ll be happy to arrange that for you.

Beoordeeld met 5 van de 5 sterren

I lost 3st 11lb during my 16 week…

I lost 3st 11lb during my 16 week balloon. It would have been 4 stone were it not for Christmas! I've gone from a size 22 to a size 16 and would recommend it to anyone who is prepared to commit to it. Its not an easy fix, the balloon cannot stop you eating over your calorie deficit, it's a tool to help you out.
I've lost weight before but the biggest difference for me this time is how my apetite and habits have changed over the 16 weeks. My appetite is much smaller, I think about food a lot less and my sweet tooth has practically gone. If you commit to good habits you'll find by the end of the balloon process that they have just become normal practice.
The process of swallowing the balloon isn't as bad as you might imagine. Not pleasant (I did gag once!) but not difficult. I was lucky enough to have a very easy first few days. I recommend lots of Lucozade Sport drinks in the fridge. They kept my stomach settled in the first three days. I did take a few days off work, you definitely need it.
After two weeks, I no longer noticed I had the balloon in, even when sleeping on my side.
I didn't over exert myself with fitness and chose long dog walks 3-4 times a week.
During my 16 weeks I had two 3 course celebratory meals, two festive afternoon teas, a works Xmas party (the only time I pushed the balloon too far and was violently sick through night!) and I enjoyed Christmas. I enjoyed each event, didn't make particularly healthy choices but remained consistent the rest of my journey. It doesn't have to be perfect or completely restrictive but you have to be committed the majority of the time.
The support during the 16 weeks can be as involved as you choose. There is always someone available, either via phone or the app messenger. I didn't experience issues and preferred to just crack on by myself.
My balloon lasted 17 weeks. I did not see it pass (apparently around 50% dont) but you will know when it's gone as the slight heaviness (that becomes normal to the point you don't notice it) leaves you. You can also feel the balloon/lack of, by applying slight pressure to your stomach area with your hand.
So far I'm only one week into my journey without the balloon. I've not noticed any change in my habits or feeling any hungrier without the balloon. I've lost a further 3lb (I tried to find out how much of that was the balloon going) I only found one piece of info which said the balloon weights around 1.2lb but I haven't had that confirmed.
I wanted to give as much info here as possible as I think there is a lack of patient first hand information and these were some of the things I wanted to know at the start.
The balloon is expensive, but I would pay it all over again. I would 100% recommend investing in yourself and giving the 16 weeks all you've got! I look and feel ten years younger, like a new person.

16 januari 2024
Review zonder uitnodiging
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Antwoord van GastricBalloonGroup

Thank you so much Caroline for giving such detailed feedback on your gastric balloon journey. I'm sure that many will find it very useful.

You have got the balance absolutely right with your balloon by using the tool to make changes to your lifestyle but in a realistic and sustainable way that you can keep going with, well after 'removal'.

We're delighted with your weight loss result, congratulations! It has clearly changed how you feel in yourself and about yourself and we couldn't be happier for you. It sounds like you're doing a great job now that the balloon has gone but we're still here to support you with advice and guidance if you need us for a further 6 months. Reach out if you need us at any point, good luck!

Beoordeeld met 5 van de 5 sterren

Would highly recommend

Support and guidance from this company from the moment you put your enquiry through to even after having the balloon removed. Very well looked after! Thank you!

10 januari 2024
Review zonder uitnodiging
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Antwoord van GastricBalloonGroup

Thank you so much for your feedback, we're so pleased to hear that you felt looked after and supported all the way through your balloon journey. If we can offer any further assistance now your balloon has been removed, please reach out to the team who will be happy to help

Beoordeeld met 5 van de 5 sterren

Highly recommended

When I enquired at the gastric balloon group about a gastric balloon they were so helpful and gave me all the information I needed. I was booked in within 2 weeks of speaking to them on the telephone and the procedure took 15 minutes. I have lost 13% of my total body weight in 120 days. I am so pleased with the results. It took some time to get used to it as it is massive change in my lifestyle but after the first 2 weeks I was feeling amazing and now I feel the best I ever have. I have hit my target goal and I would highly recommend the aftercare and all the service that they are provided for me while I have been on my weight loss journey

21 augustus 2023
Review zonder uitnodiging
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Antwoord van GastricBalloonGroup

Thank you so much for taking the time to leave a review, we're delighted you're doing so well and have already hit your goal, that's fantastic! We're pleased that you've felt well supported so far and don't forget that we continue to support you for 6 months after removal as well so even when the balloon has gone, we're still here to help you maintain your new lifestyle change and protect your hard earned weight loss!

Beoordeeld met 5 van de 5 sterren

First class company

From the first enquiry to aftercare, they have been so helpful and informative. I would highly recommend!

14 december 2023
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Antwoord van GastricBalloonGroup

Thanks so much for your kind review William. We're so pleased you feel well informed and supported by the team. You're off to a great start, good luck with the rest of your exciting journey, the team are here to help you every step of the way!

Beoordeeld met 5 van de 5 sterren

The procedure was quick

The procedure was quick, little bit of discomfort trying to swallow it but both the Dr and nurse were calm and helpful. Three weeks in I am very happy so far, no nausea or vomiting.

23 november 2023
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Antwoord van GastricBalloonGroup

Hi Mandy, thank you for sharing your experience with us. We're really glad to hear that you felt calm and supported by our team during the process. It's great to know that you're doing well three weeks in, and we're here to support you every step of the way. Wishing you continued success on your journey!

Beoordeeld met 5 van de 5 sterren

GBG are great!

Supportive, informative and the do exactly what they say they're going to do! It's been a great experience, I've learnt alot and I'm losing weight!

26 oktober 2023
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Antwoord van GastricBalloonGroup

Thank you so much for taking the time to share your experience with us. We're delighted to hear you are learning as well as starting to see the results come through in terms of weight loss. We look forward to supporting you along the rest of your journey

Beoordeeld met 5 van de 5 sterren

Brilliant

From day 1 they have been so helpful and supportive. Nothing is a problem for them and they are at the end of the phone if needed. I'm so pleased I used the Gastric Balloon Group for my gastric balloon. I would not hesitate in recommending them to everybody. They are first class and go above and beyond what is expected of them.

26 oktober 2023
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Antwoord van GastricBalloonGroup

Thanks so much for leaving such a lovely review Carolyn. We are so pleased that you have felt well supported so far and we will continue to be here for you every step of the way. Good luck for the rest of your exciting journey!

Beoordeeld met 5 van de 5 sterren

Reassuring and kind and caring made the…

Reassuring and kind and caring made the whole process calming and supportive the staff were very professional and kind

13 oktober 2023
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Antwoord van GastricBalloonGroup

Thanks so much for your kind review Eleanor. We fully understand that although the gastric balloon is a simple, non-surgical procedure, patients can feel a little nervous in the build up to the procedure. We're so pleased that the team made you feel reassured and supported. We very much look forward to sharing your journey with you, we'll be here every step of the way!

Beoordeeld met 5 van de 5 sterren
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Antwoord van GastricBalloonGroup

Thanks for your review Pauline, we're so pleased you have had a good experience. I can see that you are have started regular support calls with the Health Coach which is great to see, good luck with the rest of your journey

Beoordeeld met 5 van de 5 sterren

An exceptional experience with caring…

An exceptional experience with caring staff who made me feel valued. They took time to really understand my personal circumstances and regular contact meant I was fully informed at each stage. The resources and after care are excellent. First two days I experienced cramps and nausea but was prepared for this. Slowly but steadily I am retraining my eating habits and losing weight so it is sustainable and a life style change. I have really embraced this and it is working well.

28 september 2023
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Antwoord van GastricBalloonGroup

Thank you so much for taking the time to leave a review Catherine, we're delighted you have felt so well informed and supported throughout your journey. That's really important to us. It's wonderful to see that you have recognised the importance of habit change as this will give you the best possible results for the long term. We look forward to supporting you along the rest of your journey

Beoordeeld met 5 van de 5 sterren

Great service

Great service
I felt supported and well informed through out the procedure
Highly recommend

14 september 2023
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Antwoord van GastricBalloonGroup

Thanks so much for taking the time to leave a review. We're delighted that you have felt supported and well informed so far, that's so important to us. We'll continue to be here for you every step of the way, good luck with the rest of your balloon journey

Beoordeeld met 5 van de 5 sterren

Brilliant!

Great experience from first exploring this option to the insertion! Lovely staff to communicate with and on the day of the insertion the doctor was very lovely and reassuring in Birmingham centre! The first few days after the insertion of the balloon are very difficult however after that it gets a lot more positive.. I’m feeling so good about this journey so far and I hope it continues.

30 augustus 2023
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Antwoord van GastricBalloonGroup

Thanks so much for your review Elizabeth. We completely understand that patients can feel anxious on the day of placement so I'm glad you had a good experience and felt reassured. Now that the post-procedure symptoms have resolved, your weight loss journey can really begin and the team will be here to support and guide you every step of the way.

Beoordeeld met 4 van de 5 sterren

The care of the nurse's nutritionists…

The care of the nurse's nutritionists is made by experience good one.

23 augustus 2023
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Antwoord van GastricBalloonGroup

Thanks for your review Zana, we're pleased you're feeling well supported. I can see that you have been working with the Health Coach which is great. Keep up the hard work and we look forward to supporting you along the rest of your balloon journey.

Beoordeeld met 5 van de 5 sterren

Working well

Working well - great information and support going in, and fantastic ongoing support during the process, I am 60 days in and down 25lb, I had minimal/no ill effects in the first few days which was nice. Also had one occasion to speak to medical staff to confirm some minor issues. Issue was dealt with without full. Ongoing weekly support with coaching staff is a great help to me personally.

23 augustus 2023
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Antwoord van GastricBalloonGroup

Thanks so much for your review Colum, you have had a really strong start to your balloon journey, congratulations! We're so pleased that you have felt well supported by our team and that you're benefiting from the coaching. Keep up the great work, we look forward to sharing the rest of your journey with you.

Beoordeeld met 4 van de 5 sterren

Good support with prompt responses to…

Good support with prompt responses to queries

21 augustus 2023
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Antwoord van GastricBalloonGroup

Thanks for leaving a review Deirdre, we're really pleased you have felt well supported by the team so far. Good luck with the rest of your balloon journey, we're here to help every step of the way!

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