Gateway2Lease Reviews 

596
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Five Star Deal n' Service..Here's why.. Tom and Jordan were excellent. I secured a great deal. They followed my order through to post vehicle delivery informing me what was happening each step o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very smooth transaction. Once the car and terms were selected I was kept up to date on the progress of the car from build day to shipping to delivery day. No issues encountered. I have leased through... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service so far, from ordering the car, being updated on the process and having the car delivered. All has been a really smooth process and the car even came earlier than expected!!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Unfortunately my 3-year lease via Gateway is soon to end, simply because Jaecoo's port and delivery delays scuppered my new lease with them. I just wanted to give my deep thanks to Vicky, Jodie... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoleasebedrijf

Informatie afkomstig van verschillende externe bronnen

We offer competitive vehicle leasing to personal and business customer across the UK. Based in Worcestershire we have a team of 35 friendly staff ready to provide a superb customer experience.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

596 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(596)

113 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Everything ran very smoothly

Everything ran very smoothly. Happy with the car and price

27 mei 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you so much for the great review, Clément! We're glad to hear everything ran smoothly and that you’re happy with both the car and the price. We appreciate your feedback and look forward to serving you again in the future!

Wishing you many happy miles of motoring in your new lease vehicle.

Best wishes,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Good service and an excellent deal.

This was the first time I had used gateway2lease. The team explained the process and answer all my questions. I was kept informed of the progress at each stage.
The deal was excellent.
The car was delivered on the agreed date. The delivery driver telephoned me with the delivery time. Also checked the car with me and explained the controls.
At no time during the whole process did I feel presured or rushed.
Thank you to the whole team for your service.

26 mei 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Dear Mr. Richards,

Thank you for your fantastic 5-star review! We're so pleased to hear that your first experience with Gateway2Lease was such a positive one.

It’s great to know that our team was able to guide you clearly through the process, keep you informed throughout, and deliver both excellent service and a great deal. We’re especially happy that you felt supported without any pressure – that’s exactly the experience we aim to provide.

We’ll be sure to pass on your kind words to the whole team, including the delivery driver. Thank you again for choosing us, and we hope you enjoy every mile in your new vehicle!

Best regards,

Jodie and the G2L Team

Beoordeeld met 1 van de 5 sterren

After them telling me I had car then I…

After them telling me I had car then I didn’t have then I had it again - absolute nightmare! Now they’ve stolen £300 of my money. Don’t deal with these absolute cowboys. Just go direct to Arval for used car leases - these guys just charge you a premium on top!

23 april 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great communication!

Found the best deal for the car I wanted through Gateway2Lease. The communication has been great right from the start up to delivery. Sam was great at keeping me updated on delivery dates and helping to speed up communication with the dealer. Would 100% recommend!

20 mei 2025
Review zonder uitnodiging
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you so much for your fantastic review, Jade! We're delighted to hear that you found the perfect deal and that our team, especially Sam, made the experience smooth and stress-free for you. Your recommendation means the world to us! Wishing you many memorable miles and joyful adventures in your new lease vehicle.

Warm regards,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Great service - as always

Repeat customer; always get good service from this family-run company. They are pro-active and come up with solutions where needed. Thank you!

31 maart 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you so much for your kind words and continued support, Mr. Wood! We're truly grateful for your loyalty and it's always a pleasure to assist you. We're thrilled to hear you're happy with the service once again. Wishing you many happy and memorable journeys in your new lease vehicle – may every mile bring you joy!

Warm regards,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Everything was so easy and straight forward

Everything was so easy and straight forward, which made it a great experience using GATEWAY2LEASE. I would defiantly recommend to others who are looking to lease a vehicle. Thank you to all at GATEWAY2LEASE for making my leasing experience pleasurable. 🙏👏👍

6 mei 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Good morning,

Thank you so much for your kind words and 5-star review! We're delighted to hear that you found the process easy and straightforward – that's exactly what we aim for.

It was our pleasure to assist you, and we truly appreciate your recommendation. Wishing you many happy miles of motoring and magical memories in your new lease vehicle! 🚗✨

All the best,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, quick responses to email and happy to answer my many questions ☺

12 mei 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Matthew,

Thank you so much for the fantastic 5-star review! We're really pleased to hear you found the communication smooth and your questions answered promptly — it was a pleasure assisting you.

Wishing you many happy miles of motoring in your new lease vehicle! 🚗

All the best,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Highly recommend

My experience with G2L has been absolutely wonderful. Everybody has been very efficient and friendly in all communication. Everything has been explained clearly and professionally. And most importantly, they were able to secure my vehicle at a really competitive price.

Richard and Tom have been my main points of contact and I’d like to thank them both for their five star service.

6 mei 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Macaully,

Thank you for your fantastic 5-star review! We're so pleased to hear that your experience with G2L was smooth, professional, and friendly from start to finish. It’s great to know Richard and Tom were able to provide you with such excellent service and secure a great deal on your new vehicle.

Wishing you many happy miles of motoring in your new lease – we really appreciate the recommendation and look forward to helping you again in the future!

Best regards,

Jodie and the G2L Team

Beoordeeld met 1 van de 5 sterren

Confusion, incompetency and frustration.

Made a payment on the 9th of April to commence the order of a new Polestar. Was advised the overall process would take between 2-3 weeks as the vehicle was in stock.

Gateway2Lease sent my order with another person's order in the same to Polestar which resulted in my order being given the wrong personal, contact and delivery details. I was told it was just Polestar's fault for being so busy with orders, but when I checked with Polestar, they confirmed details were wrong. That took a further 2 weeks to be resolved by Gateway2Lease. Finally, when I was issued with the financing documents, I made the £6,000 payment and signed all documents, only to be then told I had to go back as there was a dispute with directorship details.

Each step of this process has been met with confusion, incompetency and a lack of real effort to help with any of my questions. I wish I had a time machine to avoid this business and would recommend doing so too. I started this process with a view to bringing onboard the rest of my businesses fleet with the same organisation but will be looking elsewhere now.

As a side point, I was able to see the other person's order and his email + personal address, which I'm quite sure is a breach of GDPR...

7 mei 2025
Review zonder uitnodiging
Logo Gateway2Lease

Antwoord van Gateway2Lease

Dear Ben,

Thank you for your feedback. We sincerely regret that your experience with Gateway2Lease did not meet your expectations and for the delays and confusion you encountered during your order process.

Please know that we have thoroughly reviewed your case and worked closely with Polestar and our finance partner to resolve the issues as quickly as possible. Some challenges were unfortunately due to factors beyond our direct control, including OEM system errors and lender compliance checks.

We take data privacy very seriously and have escalated your concerns regarding information sharing to the relevant teams for investigation.

We appreciate your patience throughout and wish you all the best with your new Polestar.

Kind regards,

The Gateway2Lease Team

Beoordeeld met 5 van de 5 sterren

Great service

My contact Connor was always available and really helpful. Just couldn’t get the colour I ordered but recognise this was a supply issue. Would definitely use again.

6 mei 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Nick,

Thank you so much for the fantastic 5-star review! We're thrilled to hear you had a great experience, and we'll be sure to pass your kind words on to Connor. We're sorry we couldn’t get your first choice of colour due to supply issues, but we really appreciate your understanding. Wishing you many happy miles of motoring in your new lease vehicle – we’d be delighted to help you again in the future!

Best regards,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Very good company with very helpful…

Very good company with very helpful staff at all times,especially the chap that was dealing with my order,always helpful an very pleasant all the time,thanks very much Tom for all your help.

22 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you for the fantastic 5-star review, Graham! We're thrilled to hear you had such a positive experience with our team, and we’ll be sure to pass on your kind words to Tom. He’ll be so pleased to know he made such a difference.

We really appreciate your feedback and are so glad we could assist you throughout the process. Wishing you many happy miles with your new vehicle!

Best wishes,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Efficient throughout process

Efficient throughout process. Problems with finance company but customer service from gateway2lease resolved issue.

22 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you so much for the 5-star review, Wendy! We’re glad to hear you had a smooth experience with us, and we're happy we could resolve the issue with the finance company promptly.

Your satisfaction is our top priority, and we truly appreciate your kind words about our customer service. Wishing you many happy miles in your new vehicle!

Best wishes,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

A very good and reliable business

A very good and reliable business.
Sorted everything smoothly and always got back in very quick time.
Very happy with service.

14 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you for the wonderful 5-star review, Chloe! We're so glad to hear that you found our service smooth, reliable, and responsive throughout the process.

It’s great to know you’re happy with how everything was handled — that’s exactly what we strive for. Wishing you many happy miles in your new vehicle!

Best wishes,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Accessible and helpful customer service!

Helpful timely advice and information. Always a name and number to call if you have a question. No need to repeat everything. Speedy responses and clear. First time for me to lease a vehicle so good to have this level of help.

22 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you so much for the fantastic 5-star review, Ali! We're really pleased to hear that our team made your first leasing experience a smooth and supportive one.

It’s great to know you found our service accessible, clear, and responsive — that’s exactly the experience we aim to provide. Wishing you many happy miles in your new vehicle, and we’re always here if you need us again!

Best wishes,

Jodie and the G2L Team

Beoordeeld met 4 van de 5 sterren

Claire and Ruth were both great in…

Claire and Ruth were both great in helping me with the whole process of getting the car. The only reason I gave 4 stars rather than 5 is that Suzuki took 7 months to actually provide the car which put me in a situations where I had no car for 4 months.

17 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Thank you for your review, Steven, and for your kind words about Claire and Ruth — they’ll be really pleased to hear they were able to support you throughout the process.

We completely understand your frustration with the extended wait, and we’re truly sorry for the inconvenience caused by the manufacturer’s delay. We appreciate your patience and are glad we could eventually get you behind the wheel. Wishing you many happy miles in your new Suzuki!

Best wishes,

Jodie and the G2L Team

Beoordeeld met 5 van de 5 sterren

Delivered the right vehicle on time at…

Delivered the right vehicle on time at the agreed price

14 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Gerald,

Thank you for the fantastic 5-star review! We’re so glad to hear that we delivered the right vehicle on time and at the agreed price.

Wishing you magical memories and countless happy miles in your new lease vehicle! If you ever need anything in the future, don’t hesitate to reach out.

Best regards,
Jodie and The Gateway2Lease Team 🚗✨

Beoordeeld met 5 van de 5 sterren

Very well informed from the start as to…

Very well informed from the start as to progress of my order. The car was delivered 3 months early. Excellent service.

7 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Neil,

Thank you for the wonderful 5-star review! We’re thrilled to hear that you were well-informed throughout the process and that your car was delivered 3 months early—what an excellent outcome!

Wishing you many magical memories in your new lease vehicle. If you need anything in the future, we’re always here to help.

Best regards,
Jodie and The Gateway2Lease Team 🚗✨

Beoordeeld met 5 van de 5 sterren

I wanted to order a Polestar 4

I wanted to order a Polestar 4. A bunch of brokers struggled to assist me with my requirements - G2L navigated the options despite confusing information from Polestar. The process was efficient and pricing was good. There was always a point of contact and swift responses.

14 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi David,

Thank you for the fantastic 5-star review! We’re so pleased to hear that we could help navigate the process for your Polestar 4, especially when others couldn’t meet your requirements. It’s great to know that our team was able to provide efficient service and quick responses along the way.

Wishing you many happy miles of motoring in your new car! If you need anything else in the future, we’re always here to assist.

Best regards,
Jodie and The Gateway2Lease Team 🚗✨

Beoordeeld met 5 van de 5 sterren

Would recommend!

Overall a great experience and prompt, helpful communication. Thank you.

17 maart 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Sally,

Thank you so much for the wonderful 5-star review! We’re so glad to hear that you had a great experience and that our communication was prompt and helpful.

Wishing you many happy miles of motoring in your new lease vehicle! If you ever need anything, don’t hesitate to reach out.

Best regards,
Jodie and The Gateway2Lease Team 🚗✨

Beoordeeld met 5 van de 5 sterren

the process was very well handled from…

the process was very well handled from start to finish.
the staff involved were very attentive and helpful especially Sam Holiday, who made an extra effort to ensure the manufacturers were able to supply the car on time/
First class service!

7 april 2025
Logo Gateway2Lease

Antwoord van Gateway2Lease

Hi Anthony,

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that the process was handled smoothly from start to finish, and that Sam went the extra mile to ensure your car was delivered on time.

Wishing you many happy miles and magical memories in your new lease vehicle! If you need anything in the future, we’re always here to assist.

Best regards,
Jodie and The Gateway2Lease Team 🚗✨

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer