GB Foam Reviews 

Ordered a new foam cushion for an uncomfortable wing back chair on the Sunday, arrived on the Tuesday!
Very comfortable foam cushion, excellent service, easy to order online. 10/10!

Avoid this company. I ordered five foam pieces before 11am to get next‑day delivery. Instead, I got a DPD tracking number for a parcel delivered half a year ago. When I phoned GB Foam Direct, they didn’t even take my order number before confidently blaming DPD. That tells you everything.

Day four, one box arrived with only three pieces. They told me it was sent in two shipments. On day five, the second box arrived with just one piece inside. Their phone lines were closed for the weekend and the voicemail was full, so I couldn’t even report the missing item.

I spent over £200 expecting “fast delivery” and ended up with delays, missing items, and excuses. I needed this for a camper trip and now I’m going away without the full order and I’ll have to chase them while I’m away because of their incompetence and because they can't count to 5.

If you value honesty, reliability, or basic counting skills, look elsewhere.

Very happy with my replacement sofa cushions, the team contacted me when they suspected I had ordered the wrong shape based on the measurements I had provided and they recommended the custom shape. The cushions are a perfect fit despite me messing up the order and initial measurements, and once I had sent the custom drawing to them the order was processed and delivered extremely quickly. The cushions are very comfortable and have given new life to our sofa!

Sophia was excellent the way she handled my initial enquiry.
Great help and advice, took time to ensure my foam was cut, shaped and measured up correctly.
Gave me advice on the specific foam I needed to order for the replacement foam I required,
The whole experience was professional, especially Sophia who dealt with my emails very efficiently.
I would strongly recommend this company and I will definitely be using them again in the future if required.

Easy to use website and made it easy to order our items. Great communication from ordering to delivery. Very happy with our order, exactly what we wanted and ordered.

The ordering process was so easy and the product was shipped so quickly despite the bank holiday weekend!
I ordered some foam pads for my sofa as the original cushions lost their support, and after placing them it feels like the sofa is brand new again, which is super impressive! I would definitely recommend this company and will be ordering again in the future.

Fast efficient service, prompt delivery of excellent quality goods. Thankyou GB foam online.

Excellent- good quality product, exactly as requested and posted out quickly. I am very happy with the product and also the excellent customer service. I have another project requiring further foam products and will be delightful to use the company again.

Large range of foam products, easy to understand and use online ordering, good value, great customer service with phone call to check measurements, fast completion of order and free delivery. Pretty great all round.

Excellent in the way in which they handled my initial enquiry. Genuine and sound help and advice, took time to explain how the foam was cut and shaped and how to measure up accurately. Gave me unbiased advice regarding which specific foam I needed to order for the end result I wanted. The whole team were professional, especially Sophia who handled my phone enquiries. I would strongly recommend this company to any prospective customer and I will definitely be using them again.

Bought these to replace my sagging cushions and give my sofa a second life. The whole process was so simple I just followed the measuring guide and ordered. They arrived the next day, fit the covers like a glove, and feel amazing to sit on. I’ll definitely be placing another order for my other sofa soon. If you're trying to make your current furniture last until you're done with renovations or in a position to buy new, I’d highly recommend these!

Really easy to get exactly the right size and type of foam i needed, excellent customer service, speedy delivery and i feel like i have new conservatory furniture! Absolutely excellent company

Talked to GBForm about two new sofas we bought the cushions were terrible the manufacturer told us we need some different ones at an extra cost we ordered them and again absolutely rubbish,I then talked to GB foam who recommended firm Hi density form wrapped we measured and ordered these we could not believe it they arrived the next day they are wonderful cushions 1st class service I would recommend this company to anyone service how it used to be MANY THANKS GB FORM one happy customer.

So thrilled with my dining cushion-foam and Dacron inserts - 6 x different sizes and all perfect.

I order cushion foam or me to make seat cushions for my dining room chairs , cut to size and delivered on time

I ordered cushions on Friday evening 6th March for my sofa. Measured with care as instructed but was still a bit worried in case it was wrong. I spoke to Sophia on the Monday morning who suggested that I send photos and she would then give it to the team. If they felt there would be problems she would get back to me. We had arranged for a delivery today Wednesday 11th March with DPD. I thought this may be put back due to my concerns but my cushions arrived within the allotted time. Cushion covers on fitting perfectly and the sofa so much more comfortable. Sophia was very kind and reassuring and I want to thank her and the team for doing a really good job and saving the planet for land fill with another sofa. I ordered Luxury Medium Sofa Foam GB 41M with Stockinette & Dacron.

Said 24 hour delivery but that is not the case it's the only reason to.order but 24 hours and still waiting been told by customer service another 24 hours wait is been over 48 hours since I ordered and still nothing another 24 hours and still no foam

The young Women on the phone kept my order track despite my mother placing the order.
They even got to my house and not hers.
The foam has transformed my much love feather filled sofa, into a place you want to sit. And saved it from the dump!
I'm a very happy customer end result way better than I thought.
Thanks GB foam

Really helpful on the phone, guided me through the ordering, measuring process. The window seat that I wanted the foam for was quite complicated with various different angles and wooden beams cut-outs in the corners, so I made a template and sent it off. Virtually by return I got the foam I requested - PERFECTLY cut. Thank you - an absolute delight to deal with GB Foam.

Very helpful staff called me to discuss my order and requested various photos to make sure everything was just right. Foam seems of good quality and has revived an old sofa