Staff have been polite during experience But alot of stress along way Mistake their end meaning meaning delay in shipment if splash ack Delivered after kitchen finished Meaning kitchen unfinis... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Placed order and had receipt 3rd December. 10 working days and No correspondence whatsoever. Even after leaving emailing asking for an update. Could you please update me on my order. #6391 Sorr... Toon meer
Bedrijf heeft geantwoord
Fantastic service, helpful knowledgable people who want to make sure your order is right. Order the low mod adhesive from them too. Pain to get elsewhere. Web site oredering doesn’t obviously point... Toon meer
Bedrijf heeft geantwoord
When refurbishing my bathroom, I don’t want the usual drab and boring grp or tiled bath surround. Found Genie splashbacks in Portsmouth who were inspiring, very helpful and attentive. The end result i... Toon meer
Bedrijfsgegevens
- Kookwinkel
- ook in
- Architect
- Badkamerinstallateur
- Fotoprintservice
- Meubelwinkel
- Prints en uithangbordenwinkel
Geschreven door het bedrijf
Bespoke made to size scratch resistant acrylic and glass splashbacks, shower panels and wall coverings. Matt & Gloss finishes. NEW ANTI-MICROBIAL ACRYLICS. Clean, tough and modern. Made to your taste and specification. Cut-to-size. Providing our customers with bespoke solutions, flexibility and manufacturing excellence. - Scratch Resistant - Anti-Mould - Chemical Resistant - Anti-Microbial - -6mm Low Iron, Toughened Glass -5mm Premium Hardcoated Gloss (scratch resistant - anti-mould) -5mm Premium Hardcoated Matt (scratch resistant - anti-mould) -5mm Natural Crystal -3mm Natural Crystal -Solid Perspex (various thicknesses)
Contactgegevens
Unit 4, Mitchell Way, , PO3 5PR, Portsmouth, Verenigd Koninkrijk
- 02392489626
- sales@geniesplashbacks.co.uk
- www.geniesplashbacks.co.uk
4,2
Goed
224 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Item never arrived
Item never arrived. Emailed for refund and didn’t get a response.
Only samples but where about a tenner and never arrived.
6 maart 2025
Really quick to respond & send out the…
Really quick to respond & send out the samples I needed to look at
21 juni 2024
Love it
Love it
Ordered the wrong size after a quick email size changed within hours exchange payment and delivery was early also kept well informed from client and FedEx
Buy from this supplier
23 mei 2024
Amazing Splashbacks
Easy to order. Delivered at agreed time. Perfect fit and easy to follow instructions. The acrylic splashbacks look amazing.
18 april 2024
The pictured acrylic splashback I…
The pictured acrylic splashback I ordered is amazing. Absolutely beautiful.
Initial hiccup with confirmation order via email but after speaking to the company they were very good and regular updates received. Great service
2 april 2024
Superb ⭐️⭐️⭐️⭐️⭐️
We ordered a glass splashback for our new kitchen. Firstly we wanted a few samples which arrived very quickly and were only £1.00 each.
Easy to measure up following the online instructions.
Delivery took about 4 weeks due to it being bespoke.
Arrived very, very well packaged.
We also ordered a fixing kit and it was very straight forward to install.
Looks amazing!
3 april 2024
Easy to order
Easy to order, reasonable turnaround time and although not cheap it seems like a good product
27 februari 2024
Perfect measurements
Perfect measurements. Looks great.
I would have appreciated clearer information at the start as to how long I had to wait for product.
23 oktober 2023
great looking splash back customised…
great looking splash back customised with a humpback whale!
11 oktober 2023
Good quality product
2 oktober 2023
Good product, poor customer service.
Very good product but poor customer service. I submitted drawings with the original order but after 3 weeks I had to contact the company to ask about delivery. They then asked me to submit drawings and lied about having emailed me to request these.
25 september 2023
The 'Luzzu' in our Kitchen
Genie Splashbacks have produced a fantastic acrylic hob splashback for us. It looks great and the Company actually responds to your email and any enquiries. The production of our bespoke request is brilliant and would certainly use the Company again.
12 juli 2023
Review zonder uitnodiging
The product is excellent but it took 6…
The product is excellent but it took 6 weeks to come.
5 juni 2023
I was sent the wrong sample by mistake…
I was sent the wrong sample by mistake but the man on the phone couldn't have been more helpful when I called about it. I was told a replacement was on its way which I got the next again day.
23 mei 2023
Great service
Great service. We took our own template & design we wanted for our splashback. Genie sent us 3 possible designs to choose from & we got exactly what we asked for. The fit was perfect & it looks amazing now it’s installed
1 juni 2023
Review zonder uitnodiging
Ordered samples and they took over 2…
Ordered samples and they took over 2 weeks to deliver. Emailed them to chase when delivery would be and it took them 10 days to reply to me.
Unfortunately won’t be making a large order with them.
30 maart 2023
Antwoord van Genie Splashbacks
Good morning,
Thank you for your feedback.
Apologies for any inconvenience caused. These samples are sent out for next day delivery unfortunately on this occasion you did not receive them.
We have conducted an internal investigation to identify why this occurred.
We send out high volumes of samples via third party delivery service and unfortunately in this instance an error has occurred. We apologise for the impact this has had on you.
If you would like to talk to us about this you can call us on 02392489626.
Kind regards,
Adrian Seymour
Director
Genie Splashbacks
Simply the best!
requested samples. a couple of days later they fell though the door.
Unbelievably helpful. very competitive indeed. extremely professional.
look forward to making my order and receiving the finished panel.
12 april 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.