Gerrysfishing Reviews 

2.064
•
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 5 van de 5 sterren

Ordered a compact Ian Goulds Bigaloo shelter, arrived within three days, well protected within a solid cardboard tube. Very easy to put up and marginally lighter than the IMAX Storm Safe. This is... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely shambles, after 3 weeks of waiting for my delivery today i phoned and they said theyre still waiting for product to arrive from the warehouse to the store. Then they would be able to delive... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi.It was a bit trying to get through but once connected up and running very easy.Now should be easy to place orders etc.Delivery was great as live off mainland uk.

Beoordeeld met 5 van de 5 sterren

Acquisto da Gerrysfishing le attrezzature che non trovo in Italia. Anche in questa ultima occasione ho avuto modo di apprezzare la grande professionalità riscontrata in passato. L'attrezzo, in questo... Toon meer

Bedrijfsgegevens


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 31% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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3,7

Alle reviews

(2.064)

256 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Absolutely shambles

Absolutely shambles, after 3 weeks of waiting for my delivery today i phoned and they said theyre still waiting for product to arrive from the warehouse to the store. Then they would be able to deliver my parcel to me. This is ridiculous, I've been been waiting ages now since they declared they would deliver my package next week which means 4 weeks waiting for my rods and I feel as though I'm not been treated properly and feel very let down.

8 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service and Products

Ordered a compact Ian Goulds Bigaloo shelter, arrived within three days, well protected within a solid cardboard tube.
Very easy to put up and marginally lighter than the IMAX Storm Safe. This is a fantastic shelter and will be much used.
I also have a full size Bigaloo but this one is much lighter and has a very handy wrap around sleeve and shoulder carrying strap.
The price paid was the best I could find on the Web. Once again a fantastic service from Gerrys - Cheers all at Gerrys.

20 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

very professional hassle free very good…

very professional hassle free very good service thankyou

19 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 5 van de 5 sterren

purchased 2 filleting knifes a great…

purchased 2 filleting knifes a great experience well packaged and a speedy delivery

7 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 5 van de 5 sterren

I ordered a set of salopettes from…

I ordered a set of salopettes from Gerry's as their price was the most competitive. Delivery was timely and they were packaged well. Happy with the product.

12 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 5 van de 5 sterren

Brilliant service and product Tightest…

Brilliant service and product Tightest of lines.

11 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 2 van de 5 sterren

Placed order for a century travel rod…

Placed order for a century travel rod holdall and x2 m4 tip lights and it was all in stock so i received a email saying that my order was received and they will send a email to confirm postage so 3 days went by no email so rang them to find out they said the holdall was sent yesterday but still no email and holdall came on day 4 but still no tip lights so I emailed them about my tip lights and was told they was being despatched today which is day 5 of my order date and them they arrived 3 days later so if u need something in a rush don't order from gerrys and don't expect a email of despatch very poor communication and I received no apologies

7 september 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 1 van de 5 sterren

When you get it right you are…

When you get it right you are brilliant. When you get it wrong, your customer service falls well short of what I would expect of a company with your reputation. Try keeping the customer informed rather than fobbing them off. The customer should not have to keep chasing for information on the delivery of an order that you got wrong in the first place. I have now waited a month for an item I was told would be delivered in four to eight days. I was promised it should be here by the end of this week and I'm still waiting.

12 september 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi John, thank you for the honest feedback, and for the kind words about us when things go right. You shouldn't have had to chase us, and a four to eight day estimate that stretches to a month isn't the standard we aim for. Some items are held in our secondary warehouse rather than in the shop, so timings can move, but you should hear that from us before you have to ask. Please email sales@gerrysfishing.com with your order number and we'll check where it is and update you personally. Kind regards, Store Manager, Gerry's Fishing

Beoordeeld met 1 van de 5 sterren

Be very cautious when ordering

Be very cautious when ordering, they say it's in stock but they drop ship pretty much everything.

9 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi Scott, thanks for flagging this. Our shop is full, so we hold extra stock in a secondary, offsite warehouse, and items sent from there can take longer to reach you, which is why the dispatch window on each product page matters, and it's clear it wasn't obvious enough for you. We've taken your point on board. If you have an order with us that's still on its way, email sales@gerrysfishing.com with your order number and we'll check on it for you. Kind regards, Store Manager, Gerry's Fishing

Beoordeeld met 1 van de 5 sterren

Very disappointed

My experience ordering sea fishing gear from Gerrys for the first time has been genuinely awful, starting when I spent just over £100 on September 26th and received an order confirmation email, only for a parcel to arrive a week later with just half my items and completely missing any dispatch email or a heads-up email saying the rest would follow, even after thoroughly checking my spam folder. When I tried to call to find out what was going on, the recorded messaging service informed me that I couldn't speak to someone from the store because they couldn't help with online orders, meaning I had to wait 45 minutes just to speak to someone in the ordering department, where a polite chap explained they were waiting on the rig making kit to arrive from their warehouse—which didn't make sense since it said it was in stock online, and when I asked why I hadn't received any communication, he simply blamed an automated system that clearly wasn't working. After patiently waiting another week for the rest of my order to finally arrive today with a dispatch email, instead of the beginner rig-making tackle box set that I've seen sold properly in a neat tackle box by other retailers, and which I paid £40 for on sale from £50 (currently listed on their site at £50 down from £60), they had clearly just run out and decided to grab a small handful of individual items off their shelves and throw them into the cardboard box. Each of those individual packets had a physical price tag attached to it, and when I added them up, the actual value came to just £31.96. To top it all off, I emailed them over a week ago and haven't had any response, and I refuse to call them again because I don't have the patience to wait another 45 minutes, so I really hope Gerrys does the right thing and rectifies this, otherwise I'll pursue Trading Standards.

9 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi Matt, thank you for explaining what happened in such detail, and we're sorry. A part-shipped order with no dispatch email, a long wait on the phone and an email that went unanswered isn't the experience we want anyone to have, least of all on a first order. We'd like to put this right properly. Please email sales@gerrysfishing.com with your order number, marked for the attention of the manager, and we'll review the order, what was sent and your emails. Kind regards, Store Manager, Gerry's Fishing

Beoordeeld met 1 van de 5 sterren

Very poor customer service phone line…

Very poor customer service phone line doesn’t work cancelled order in plenty of time and still sent order but will be returned faster

9 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi Mark, we're sorry. If you cancelled in good time and the order still went out, that's our mistake to sort out, not yours. Please email sales@gerrysfishing.com with your order number and we'll make sure the return and refund are handled quickly. Thanks for letting us know about the phone line as well. Kind regards, Store Manager, Gerry's Fishing

Beoordeeld met 5 van de 5 sterren

Very good and quick service

Very good and quick service , Gerrys have a wide choice and unlike some stores have it in stock

8 oktober 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 1 van de 5 sterren

They will not honour any warranty at…

They will not honour any warranty at all.
Try to talk to them they will hang the phone on you

24 september 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi Valentino, we're sorry to hear this. We'd like to look at your warranty claim properly, and that's easiest with the details in front of us. Please email sales@gerrysfishing.com with your order number, the product and a description of the fault, and we'll come back to you. If a call went badly as well, we apologise for that too. Kind regards, Store Manager, Gerry's Fishing

Beoordeeld met 5 van de 5 sterren

Always buy bait from here

Always buy bait from here. Fast delivery no problems at all. Thanks

22 juli 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

Beoordeeld met 5 van de 5 sterren

Professional service

Professional service, fast delivery, I recommend.

3 september 2026
Review zonder uitnodiging
Logo Gerrysfishing

Antwoord van Gerrysfishing

Hi, thank you so much for taking the time to leave such a kind review. We’re delighted you’re happy with your order, and it’s great to hear you had a good experience with us. Reviews like yours mean a lot to our whole team and help other anglers shop with confidence. We hope your new gear serves you well on the bank, and we look forward to seeing you again soon. Tight lines!

Kind regards,
Store Manager, Gerry’s Fishing

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